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Clerical Associate
3 months ago
**About NYC Health + Hospitals**:
NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
- MAR # 1: General Emergency/Admitting Clerical Functions- Mini-registration, registration, and admission process activities
1. Identify patients using the Check 12 approach.
- 2. Generate patient wristbands and place the band on the patient’s wrist.
- 3. Interview patients thoroughly to ensure the accurate collection and entry of demographic, pharmacy,
- and insurance information.
- 4. Explain and obtain e-signature for general consent, HIPAA Notice of Privacy Protection, and other
- consent forms.
- 5. Scan all signed consents into the electronic medical record.
- 6. Orient and educate admitted patients about their rights as inpatients. Provide patients with a complete
- admission packet in adherence to HHC Compliance Office and by other external governing bodies.
- 7. Provide all patients with the opportunity to voucher their personal property.
- 8. Utilize down-time procedures when directed- Provide clerical support to the medical providers in the Emergency Department. This includes answering
phones, placing and connecting pages, taking messages, scanning documents, and performing other clerical
- tasks as requested.- Assist providers by scheduling follow-up primary care and specialty care appointments in Bellevue
outpatient clinics or in other HHC facilities after verifying insurance.- Assist providers in arranging transportation for discharged patients.
- Compile Midnight Census Report if trained and instructed
- Participate in bed-finding activities, assign beds for admitted, and transfer patients.
- Provide clerical coverage to the Emergency Ward as needed.
- Must demonstrate proficiency in the following systems when applicable:
- Jabber Messenger
- EPIC: Bed planning, ER Registrar and Cadence
- Evitals (death certificates)
- Others as needed- Participate in training new staff on clerical functions
Employee Temp Agency Volunteer Contractor- Other clerical duties as assigned
MAR #2: Workload and Services Documentation- Keep a log of all work performed; including but not limited to, list of all full registrations, mini-registrations,
appointments made, admissions entered, # of packets created, # of beds assigned, etc. Give log to tour
- manager at end of shift each day.- Scan all required documents into patients’ electronic medical record (includes consent forms, IDs, insurance
cards, ACRs, EKGs, medical records, etc.)
- MAR # 3: Participate as an Active Member of the Admitting / ED Department- Model positive and professional interactions between staff, leadership, providers, patients and visitors.
- Follow all hospital and departmental policies and procedures.
- Foster collaborative relationships with peers in the department as well as other staff at Bellevue and
throughout HHC, with a particular focus on teamwork with the Emergency, Outpatient and Inpatient care
- teams.- Participate in professional development and educational activities.
- Attend and actively participate in all assigned meetings and in-services.
- Participate in assigned Quality Assurance (QA) duties, including Breakthrough training events and initiatives
and attendance at DMS board briefs.- Perform other related duties.
**Minimum Qualifications**:
1. A four-year high school diploma or its educational equivalent approved by a State’s Department
of Education or a recognized accrediting organization; and
2. Eighteen (18) months of full-time satisfactory c
