Personal Banker Associate I

2 weeks ago

Franklin, Ohio, United States Fifth Third Full time
Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.
#LI-KF1

Personal Banker Associate I - Bench for Southwest Dayton

LOCATIONFranklin, Ohio 45005

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Personal Banker Associate I

    3 weeks ago

    Franklin, Ohio, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Personal Banker Senior Associate

    5 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Pursue a Rewarding Career in BankingFifth Third Bank is a premier financial institution dedicated to delivering exceptional customer experiences and driving business growth. As a Personal Banker Associate I, you will have the opportunity to build a successful career in banking and make a positive impact on our customers' lives.About the Role:This is an...

  • Personal Banking Advisor

    7 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Become a Personal Banker Associate IFifth Third Bank is a dynamic financial institution that offers a range of career opportunities in banking. As a Personal Banker Associate I, you will have the chance to develop a career in banking and work with a variety of products and services.This role requires strong analytical and problem-solving skills, as well as...

  • Banking Professional Associate I Position

    5 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Becoming a Personal Banker Associate I at Fifth Third Bank means you will have the opportunity to work with a variety of products and services designed to help customers achieve their financial goals. Key responsibilities include building customer relationships, cross-selling and upselling, risk management, and professional representation.Main Duties:Sales...

  • Financial Center Representative Associate

    4 days ago

    Franklin, Ohio, United States Fifth Third Full time

    The Personal Banker Associate I position at Fifth Third Bank offers a dynamic and challenging work environment where you can make a real difference in customers' lives. Key responsibilities include sales and referral process, customer satisfaction, knowledge and skills, and training and development.About Fifth Third Bank:Diversity and Inclusion: Fifth Third...

  • Customer Financial Services Associate

    6 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Customer Financial Services RoleFifth Third Bank is a leading financial institution that offers a range of career opportunities in banking. As a Personal Banker Associate I, you will have the chance to develop a career in banking and work with a variety of products and services.This role requires strong communication and interpersonal skills, as well as the...

  • Retail Banking Specialist

    5 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Unlock Your Career PotentialFifth Third Bank is a place where you can build a rewarding career and make a real difference in people's lives. As a Personal Banker Associate I, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to join our team as a Personal...

  • Retail Financial Services Specialist Job Opening

    5 days ago

    Franklin, Ohio, United States Fifth Third Full time

    The Personal Banker Associate I role at Fifth Third Bank involves working closely with customers to understand their financial needs and provide tailored solutions. Key responsibilities include sales and referral process, customer satisfaction, knowledge and skills, and training and development.Working Conditions:Office Environment: Normal office...

  • Banking Services Consultant

    5 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Transform Customer Relationships into Long-term SuccessFifth Third Bank is a leader in delivering personalized banking solutions to meet the unique needs of our customers. As a Personal Banker Associate I, you will play a key role in building lasting relationships with customers and driving business growth.About the Role:This is an exciting opportunity to...

  • Financial Center Representative

    5 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Empower Customers' Financial FuturesFifth Third Bank is a leader in delivering innovative banking solutions to meet the evolving needs of our customers. As a Personal Banker Associate I, you will play a vital role in shaping the future of banking and helping customers achieve their financial goals.About the Role:This is a fantastic opportunity to join our...

  • Career Opportunities in Banking

    5 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Fifth Third Bank is committed to connecting great people with great opportunities. As a Personal Banker Associate I, you will play a key role in helping customers achieve their financial goals.Key Responsibilities:Build Customer Relationships: Utilize the consultative sales process and Financial Needs Assessment to identify current and future financial...

  • Retail Banking Specialist

    7 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Career Opportunities in BankingFifth Third Bank is a leading financial institution that offers a range of career opportunities in banking. As a Personal Banker Associate I, you will have the chance to develop a career in banking and work with a variety of products and services.This role requires strong communication and interpersonal skills, as well as the...

  • Financial Center Representative

    7 days ago

    Franklin, Ohio, United States Fifth Third Full time

    Develop Your Career in BankingFifth Third Bank is committed to connecting great people with great opportunities. We are seeking a talented individual to join our team as a Personal Banker Associate I.This role offers the opportunity to develop a career in banking and work with a variety of products and services. You will be responsible for building...

  • Fifth Third Banker I

    2 days ago

    Franklin, Ohio, United States Fifth Third Full time

    About the Role: We are seeking a highly motivated and results-driven Customer Financial Advisor to join our team. As a key member of our retail banking team, you will play a critical role in delivering exceptional customer experiences and driving business growth through proactive financial needs assessments, sales activities, and product...

  • Personal Care Associate Lead

    7 days ago

    Franklin, Ohio, United States The Hospice of Dayton Full time

    We are seeking a skilled and compassionate End-of-Life Support Professional to join our team at Ohio's Hospice, Inc.The successful candidate will be responsible for providing exceptional end-of-life care and support to patients in their homes and facilities.You will work closely with patients, families, and healthcare professionals to develop personalized...

  • Production Technician I,

    3 days ago

    Franklin, Ohio, United States Ivoclar Vivadent, Inc. Full time

    Overview Production Technician I, (Team C or D)  Location: Somerset, New Jersey Purpose To manufacture high quality dental products for commercial sale. Your Responsibilities Execute all policies, procedures and work instructions associated with this position to fulfill Ivoclar Vivadent Manufacturing, Inc.'s Quality System. Partake in all...

  • Sedgemoor - Stockroom Person - McDonald's

    4 weeks ago

    Franklin, Ohio, United States Roadchef Full time

    Sedgemoor - Stockroom Person - McDonald'sStockroom Person McDonald'sKarolina, our Site Director at Sedgemoor Services on the M5 Southbound near Burnham-on-Sea is looking for a Store person to join her busy McDonald's team. Joining the McDonald's team will give you the opportunity to support our Business Manager ensuring we provide our customers with the...

  • Prepared Foods Associate

    1 week ago

    Franklin, Ohio, United States Sam's Club Full time

    Position Summary... Why do people love eating in our caf at Sams Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help caf associates. Do you have a passion for preparing food? Our cafe associates listen to our members needs, prepare their food orders and provide fast and friendly service. We take pride in every aspect of...

  • Production Team Associate

    4 days ago

    Franklin, Ohio, United States UniFirst Corporation Full time

    Company Overview:At UniFirst, we pride ourselves on being a family-oriented company with a unique culture that sets us apart from the rest.We are an international leader in the garment services industry, serving 300,000 business customer locations throughout the U.S., Canada, and Europe.We were included in the top 10 of Selling Power magazine's 'Best...

  • Retail Sales Associate

    3 weeks ago

    Franklin, Ohio, United States Burlington Full time

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates work together to drive results? Is it important to you to make a...