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P&C Account Manager

4 months ago

Austin TX United States Alera Group Full time

 

HealthSure, an Alera Group Company, is looking to add a P&C Account Manager to our team 

 

HealthSure is a risk consulting and insurance agency focused solely on the rural healthcare community. No competitor focuses 100% on rural healthcare. Our insight fuels a passion for finding ways to deliver service and value that others won’t and can’t.

 

Because we believe people living in rural communities deserve the best possible health care, our purpose is to ensure the people, services, and facilities they depend upon are protected from risk and empowered to thrive.

Our motto, “Never Go It Alone”, describes our commitment to encouraging and facilitating collaboration among rural healthcare leaders who share our purpose.

 

HealthSure’s P&C Account Manager is responsible implementation of insurance and risk management programs, an understanding of coverage details and options, ownership in client retention, responsibility in the delivery of insurance products, maintenance of carrier relationships and support for the service teams.  This person must be able to think holistically to both foresee potential issues as well as support the service team in exploration of technologies and workflows to improve efficiency.  Most importantly, this person must have demonstrated a proven commitment to service and realize that because they are interfacing with the management and employees of our client organizations, they hold responsibility for the ongoing success of the organization.


Account Management (approximately 80% of role)

  • Manage a book of mid-sized healthcare accounts
  • Lead most client meetings and follow a process where key questions are asked, client expectations are clear and confidence is demonstrated to ensure clients follow our advice.
  • Manage client relationships that resolve:
    • Specific Client Needs
    • Potential Service Challenges with both the client and the underwriting team
    • Client Claims/Concerns
  • New business quoting and proposal delivery to prospects
  • Embrace the company’s process for new account hand-off to ensure that you are focused on retaining and growing existing business.
  • Work with the P&C Team to identify areas in the organization where efficiencies can be achieved (workflows, technology, etc)
  • Clearly document every conversation and contact within the agency management system.
  • Provide backup support for other team members, as needed

Support tasks (approximately 20% of role):

  • Checking policies
  • Preparing summaries of Insurance
  • Account mentorship

Required:

  • Knowledge of insurance products, usages and markets
  • A high school degree
  • 3 years, licensed P&C commercial account management experience.
  • Agency Management system experience
  • Excellent written and oral communication skills
  • Exceptional organizational skills, problem solving and decision-making abilities
  • Above average analytical skills
  • Ability to multi-task
  • The desire and willingness to continue to grow and learn
  • Integrity, drive, ambition and a positive attitude

 Preferred: 

  • Applied EPIC experience preferred
  • Professional liability experience
  • A college degree

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more. This is a hybrid role, working in office 1-2 days/week and the rest remote. 

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

 

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PandoLogic. Category:Insurance, Keywords:Insurance Account Manager, Location:AUSTIN, TX-78703