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National Account Manager

2 months ago

Austin, United States Factory Motor Parts Full time
Description

DUTIES & RESPONSIBILITIES:

  • Ensure that customer accounts are established and maintained properly including working with operations, account maintenance, pricing execution, and accounts receivable and credit reconciliation.
  • Responsible for developing and nurturing strong relationships for new and existing customers.
  • Act as a single point of contact for your assigned accounts, assisting with order placement, handling order status inquiries, and assisting with other needs/inquiries.
  • Follow-up regularly with your customers to ensure satisfaction, address any issues, and assess potential for additional sales opportunities.
  • Monitor customer sales activities and develop appropriate action plans that respond to customer needs.
  • Grow current customer sales through a variety of sales activities.
  • Collaborate with other departments to develop plans and strategies to meet customer needs and grow profitable sales.
  • Participate in budgeting process by forecasting sales and planning.
  • Communicates regularly through appropriate verbal or written communication with management regarding sales activities and outcomes, sales forecast, customer accounts, and challenges.

KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent oral and written communication skills including formal presentation skills before both small and large groups.
  • Intermediate computer skills including but not limited to Gmail, Word, Excel, and PowerPoint.
  • Ability to understand, interpret, and present analytics and metrics.
  • Ability to influence and understand customer needs, gather information and make a recommendation
  • Ability to think creatively to overcome customer rejections.
  • Ability to successfully adapt to and effectively deal with ever changing business conditions.
  • Demonstrated ability in problem solving and negotiation with special emphasis on closing sales.
  • Ability to conduct business in a professional manner with both internal and external customers.
  • Ability to travel to adequately manage customer base.

MINIMUM REQUIREMENTS:

  • 5-10 years successful sales and inside sales roles.
  • Preferred candidates will have experience within Automotive industry
  • Prefer candidates who live in Texas


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)