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Medical Assistant/Patient Coordinator
2 months ago
Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members.
Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here.
Schweiger Dermatology Group's Ultimate Employee Experience:
Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Full time employees (30+ hours per week) are eligible for:
Medical (TeleHeath included), HSA/FSA, Dental, Vision by 1st of the month after hire date
Company HSA contribution
Eligible for 401K
Your birthday is an additional personal holiday
Company Sponsored Short Term Disability
Pre-tax savings available for public transit commuters
Part-time employees (less than 30 hours)
Eligible for Dental, Vision, and 401K on 1st of the month after date of hire
Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services
Job Summary: Full-Time hybrid Medical Assistant / Patient Coordinator position (Medical Coordinator) at our Buffalo Office. The Medical Coordinator is responsible for performing the highest quality of clinical and front office duties to support patients and providers. Previous healthcare experience is required.
Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays during business hours of Monday - Friday, 7am-7pm(8 hour shift) some evenings and Saturdays. Open Flexibility to help cover in a team environment is needed.
Medical Assistant/ Patient Coordinator (Medical Coordinator)
Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, respective providers, and fellow colleagues. Lead by example, maintains office presence and highest level of professionalism.
Have a thorough working knowledge of all standard operating protocols and policies.
Assists provider in medical, cosmetic and laser procedures and have thorough knowledge of all clinical treatments to appropriately care for the patient's needs. Proficient in pre-care and post-care treatment instructions. Fully understands provider to patient flow and anticipates provider's next steps to the best of their ability.
Check all equipment at the beginning of each shift and maintain all treatment rooms before and after patients, ensuring all is in proper working order. Daily scan of retail and cosmetic products and medical supplies and alert team and GM of any low-level supplies as needed/requested.
Properly assists provider in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorization, obtaining consents, and/or procedures within established guidelines.
Assist in ensuring the creation of new medical records for each patient. Obtain all necessary copies of insurance cards, referrals, and demographic information.
Responsible for accurate cash handling with Petty Cash & collected payments. Scan all cash & credit card receipts into respective folder. Verify proper cash is collected and accounted for during your shift and at close each day; sign off on Cash logs and deposit cash in office safe/lock boxes before closing.
Responsible for answering incoming phone calls within three rings, confirming ZocDoc appointments as well as making outgoing calls for patient retention purposes.
Constantly check your email inbox, respective scan inbox, handling time sensitive emails immediately or communicated need for support to GM/teammates.
Other duties as assigned by supervisor on an as needed basis.
Qualifications
6 months - 1 year of experience working in a medical environment, dermatology preferred.
Experience using EMR software and patient scheduling systems preferred.
High School Diploma/GED required. Advanced related education encouraged.
Must be computer savvy and familiar with Microsoft, Word, Excel and Outlook.
Strong communication, interpersonal and organizational skills.
Must be professional, reliable and dedicated employee.
Open availability to work during office and/or scheduled hours.
Working knowledge of HIPAA & OSHA compliance
Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.
Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
