Market Quality Manager
4 weeks ago
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Central Carolina Hospital is a 137-bed acute care hospital with over 100 physicians and more than 500 employees. The hospital offers a wide range of specialties, including cardiology, orthopedics, ophthalmology, general surgery, obstetrics, gynecology, emergency medicine, gastroenterology, hospitalist services, nephrology, hematology, urology, podiatry, pulmonary medicine, and wound care.
Where We Are:
From sprawling public art, to a robust music scene, to nature so big and beautiful, Sanford has the small-town feel while still offering something for everyone. Our downtown is a hub of excitement and activity offering delights to satisfy the foodies, art lovers, history enthusiasts, and more.
Why Choose Us:
· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
· Competitive Paid Time Off / Extended Illness Bank package for full-time employees
· Employee Assistance Program – mental, physical, and financial wellness assistance
· Tuition Reimbursement/Assistance for qualified applicants
· Discounts with local vendors
· Opportunities for education and training through partnership with Duke LifePoint Healthcare
· And much more…
Summary:
The Market Quality & Clinical Manager (MQCM) will oversee all Central Carolina Physician Practice Quality initiatives. The MQCM will work directly with staff and providers to implement appropriate workflows to ensure metric targets are met. This individual will work closely with all clinical licensed staff to ensure competencies. The MQCM will oversee clinical care essential to assessment, promotion, maintenance and restoration of the patient’s health and wellness. The MQMC will obtain training to become the market superuser.
Additionally, the MQCM is responsible for oversight of all clinical staff functions in one medical practice. He/she will be responsible for interviewing, hiring, orienting, and training clinical staff. Evaluates the performance of staff in conjunction with providers. Establishes clinical protocols for on-going success of practices. Responsible for ongoing clinical education and compliance with federal, state, and local guidelines.
EEOC Statement:
Central Carolina Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Required Education:
Associate’s degree is required.
Required License:
None
Knowledge, Skills, Abilities
Preferably two years of supervisory experience.
Must possess excellent written and oral communication skills.
Maintains strong relationship with providers and staff.
Must be self-motivated, self-directed, and able to meet deadlines.
Possess good organizational skills.
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others. Mentoring practice clinical staff for growth in market.
Skilled in developing and maintaining effective relationships with medical and administrative staff, patients and the community.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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