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Quality Assurance Manager
2 months ago
About Us:
At Central Carolina Hospital, we prioritize our people. Our facility is a 137-bed acute care institution supported by over 100 physicians and a dedicated team of more than 500 staff members. We provide a comprehensive array of medical specialties, including but not limited to cardiology, orthopedics, ophthalmology, general surgery, obstetrics, gynecology, emergency medicine, gastroenterology, hospitalist services, nephrology, hematology, urology, podiatry, pulmonary medicine, and wound care.
Our Location:
Sanford offers a vibrant community atmosphere, blending public art, a lively music scene, and breathtaking natural beauty. Our downtown area serves as a dynamic center of activity, catering to food enthusiasts, art aficionados, and history buffs alike.
Why Work With Us:
- Comprehensive health benefits (Medical, Dental, Vision) and 401K for full-time employees
- Generous Paid Time Off and Extended Illness Bank for full-time employees
- Employee Assistance Program focusing on mental, physical, and financial wellness
- Tuition Reimbursement/Assistance for eligible candidates
- Discounts available with local vendors
- Professional development opportunities through partnerships with Duke LifePoint Healthcare
- And much more...
Position Summary:
The Market Quality & Clinical Manager (MQCM) is responsible for overseeing all quality initiatives within Central Carolina Physician Practice. This role involves collaborating with staff and providers to establish effective workflows that ensure the achievement of performance metrics. The MQCM will work closely with all licensed clinical personnel to maintain competencies and will be instrumental in promoting, assessing, and restoring patient health and wellness.
The MQCM will also manage all clinical staff functions within a medical practice, including the recruitment, orientation, and training of clinical personnel. Performance evaluations will be conducted in conjunction with providers, and clinical protocols will be established to ensure ongoing success. This role also entails ensuring compliance with federal, state, and local regulations through continuous clinical education.
Equal Employment Opportunity:
Central Carolina Hospital is dedicated to providing Equal Employment Opportunities for all applicants and employees, adhering to all applicable laws that prohibit discrimination based on color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other protected status.
Required Qualifications:
Associate's degree is mandatory.
Licensure:
No specific license required.
Knowledge, Skills, and Abilities:
- Preferred two years of supervisory experience.
- Exceptional written and verbal communication skills.
- Ability to foster strong relationships with providers and staff.
- Self-motivated and capable of meeting deadlines.
- Strong organizational skills.
- Willingness to work on religious holidays if necessary.
- Regular and predictable attendance is essential.
- Ability to collaborate effectively with others, mentoring clinical staff for professional growth.
- Skilled in developing and maintaining effective relationships with medical and administrative staff, patients, and the community.
Commitment to Diversity:
We are an equal opportunity and affirmative action employer, seeking diversity in our candidates for employment: Minority/Female/Disabled/Protected Veteran.
