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Quality Assurance Manager
2 months ago
About Us:
At Central Carolina Hospital, we prioritize our people. Our facility is a 137-bed acute care institution supported by over 100 physicians and a dedicated team of more than 500 staff members. We provide a diverse array of medical specialties, including but not limited to cardiology, orthopedics, ophthalmology, general surgery, obstetrics, gynecology, emergency medicine, gastroenterology, hospitalist services, nephrology, hematology, urology, podiatry, pulmonary medicine, and wound care.
Location Insights:
Sanford offers a unique blend of small-town charm and vibrant culture, featuring public art, a lively music scene, and stunning natural landscapes. Our downtown area is bustling with activities that cater to food enthusiasts, art aficionados, and history buffs alike.
Why Work With Us:
- Comprehensive health benefits including medical, dental, and vision for full-time employees
- Generous Paid Time Off and Extended Illness Bank for full-time staff
- Employee Assistance Program focusing on mental, physical, and financial wellness
- Tuition reimbursement and assistance for eligible candidates
- Discounts available through local vendors
- Educational and training opportunities in collaboration with Duke LifePoint Healthcare
- And much more...
Position Summary:
The Market Quality & Clinical Manager (MQCM) is responsible for overseeing all quality initiatives within Central Carolina Physician Practice. This role involves collaborating with staff and providers to implement effective workflows that ensure the achievement of quality metrics. The MQCM will work closely with clinical licensed personnel to maintain and enhance competencies. Additionally, this position entails overseeing clinical care essential for the assessment, promotion, maintenance, and restoration of patient health and wellness. The MQCM will receive training to become the market superuser.
The MQCM will also manage all clinical staff functions within a medical practice, including responsibilities for interviewing, hiring, orienting, and training clinical personnel. Performance evaluations will be conducted in conjunction with providers, and clinical protocols will be established to ensure ongoing success. Compliance with federal, state, and local guidelines is paramount, along with the provision of continuous clinical education.
EEOC Commitment:
Central Carolina Hospital is dedicated to providing Equal Employment Opportunities for all applicants and employees, adhering to all applicable laws that prohibit discrimination based on color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other protected status.
Required Qualifications:
Education: Associate's degree is required.
Licensure: None required.
Knowledge, Skills, and Abilities:
- Preferably two years of supervisory experience.
- Excellent written and verbal communication skills.
- Ability to maintain strong relationships with providers and staff.
- Self-motivated and capable of meeting deadlines.
- Strong organizational skills are essential.
- May be required to work on religious holidays.
- Regular and predictable attendance is mandatory.
- Ability to work collaboratively with others and mentor clinical staff for growth.
- Skilled in developing and maintaining effective relationships with medical and administrative staff, patients, and the community.
Equal Opportunity Statement:
We are an equal opportunity and affirmative action employer, actively seeking diversity in our candidates for employment: Minority/Female/Disabled/Protected Veteran.
