Infrastructure Engineer II

2 weeks ago

Hanover NH United States Dartmouth College Full time
Posting date: 05/31/2024

Open Until Filled: Yes

Position Number:

Position Title: Infrastructure Engineer II

Department this Position Reports to: Infrastructure Group

Hiring Range Minimum: $85,000

Hiring Range Maximum: $100,100

Union Type: Not a Union Position

SEIU Level: Not an SEIU Position

FLSA Status: Exempt

Employment Category: Regular Full Time

Scheduled Months per Year: 12

Scheduled Hours per Week: 40

Schedule: M-F, 8a-5p

Location of Position: Hanover, NH

Remote Work Eligibility?: Hybrid

Is this a term position?: No

If yes, length of term in months.: NA

Is this a grant funded position?: No

Position Purpose: The Infrastructure Engineer II (IEII) enhances IT infrastructure with a focus on advanced server management, cloud integration, and complex network configurations. This role is central to leading efforts in infrastructure improvement, automation, and scalability, aiming to elevate system performance, security, and operational efficiency. The IEII leverages deep technical knowledge to solve intricate IT problems and provides guidance to junior staff, fostering a knowledgeable team dynamic. IEII undertakes more complex tasks and plays a key role in the technological advancement of the organization's IT infrastructure.

Required Qualifications - Education and Yrs Exp: Bachelor's degree

Required Qualifications - Skills, Knowledge and Abilities:
  • Bachelor's degree in computer science, Information Technology, or a related field or equivalent experience in IT support.
  • 3 years of experience in IT infrastructure, specifically focusing on system optimization and security, in a role of similar capacity.
  • Proficiency in server administration, with the ability to set up, configure, and maintain Windows and Linux servers, coupled with a thorough understanding of firewall concepts and their application in managing server security.
  • Strong understanding of networking concepts, including VLANs, subnets, routing, and DNS management.
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
  • Experience in managing and optimizing critical infrastructure components, including servers, storage, and networking equipment.
  • Familiarity with Infrastructure as Code (IaC) tools like Ansible, Terraform, or Puppet.
  • Scripting and automation skills such as languages like PowerShell, Python, or Bash, along with a solid understanding of source control practices using Git.
  • Knowledge of containerization technologies such as Docker and container orchestration platforms like Kubernetes is a plus.
  • Advanced troubleshooting skills for resolving complex technical issues.
  • Understanding of IT security principles and best practices, including securing server environments and data.
  • Strong problem-solving abilities and analytical skills.
  • Effective communication skills for collaborating with team members and stakeholders.
  • Leadership skills and the ability to mentor junior engineers.
  • Project management and organizational skills for handling infrastructure projects.
  • Expertise in Device Client Management.


Preferred Qualifications:
  • Advanced degree in computer science, Information Technology, or a related field or equivalent experience in IT support.
  • Relevant certifications like AWS Certified Solutions Architect, Microsoft Certified Azure Administrator, or certifications from IaC tool providers.
  • Proficiency in data center operations, including power and cooling management.
  • Experience in managing vendor relationships and service level agreements (SLAs).
  • Hands-on experience leading or participating in infrastructure projects, including migrations, upgrades, and automation initiatives.
  • Proficiency in creating and maintaining detailed infrastructure documentation.
  • Effective leadership, teamwork, and communication skills.
  • Background in academic IT environments.

Department Contact for Recruitment Inquiries: Jonathan Kulp

Department Contact Phone Number:

Department Contact for Cover Letter and Title: Ty Peavey

Department Contact's Phone Number:

Equal Opportunity Employer: Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check: Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?: Not an essential function

Special Instructions to Applicants: Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.


Quick Link:

Description: INFRASTRUCTURE OPERATIONS
  • Manages and optimizes complex server environments for high availability, clustering, and load balancing, including cloud-based infrastructure across AWS, Azure, and Google Cloud; encompasses performance optimization and troubleshooting.
  • Oversees container technologies like Docker and Kubernetes, focusing on orchestration, scaling, and efficient management.
  • Handles advanced networking tasks including VLAN segmentation, routing, VPN configuration, and ensures network security compliance; directs SSL/TLS certificate lifecycle management and implements cybersecurity measures while maintaining compliance with industry standards (FISMA, PCI, GDPR, HIPAA).
  • Designs and implements automation workflows with tools like Ansible, Puppet, or SCCM; employs Infrastructure as Code (IaC) with Terraform or CloudFormation; develops custom scripts in Python and PowerShell; sets up advanced monitoring using Prometheus, Grafana, and ELK Stack.
  • Leads enterprise backup strategy, ensuring data integrity, compliance, and swift recovery; designs and executes disaster recovery plans for business continuity.
  • Manages hypervisor environments, focusing on security, snapshot management, and VM resource optimization for high availability and performance tuning.
  • Utilizes exceptional problem-solving skills for diagnosing and resolving complex issues; maintains thorough documentation and fosters knowledge sharing within the team.
  • Coordinates infrastructure changes and upgrades with effective change management practices; contributes to budget discussions, performs cost analyses, and manages expenses for infrastructure optimization and cost savings.
  • Provides 24/7 on-call support for continuous infrastructure reliability.
  • Device Client Management Expertise in administering UEM/MDM technologies and be proficient in server/workstation virtualization and orchestration.

Percentage Of Time: 50%

Description: COLLABORATION AND RELATIONSHIP MANAGEMENT
  • Leads infrastructure projects, coordinating cross-functional teams, establishing objectives, and promoting teamwork to achieve project milestones.
  • Communicates with stakeholders at all organizational levels, gathering requirements, updating on project progress, and aligning infrastructure solutions with business objectives.
  • Overseas partnerships and vendor relations, negotiates contracts, manages service level agreements (SLAs), and collaborates with external entities to enhance infrastructure offerings.
  • Fosters a collaborative environment to ensure smooth project execution and progress.

Percentage Of Time: 30%

Description: TRAINING AND DEVELOPMENT
  • Pursues advanced training and certifications in areas like cloud computing, virtualization, and automation, boosting personal expertise and team capabilities.
  • Participates in professional development opportunities, keeping up-to-date with industry trends and technological advancements.
  • Organizes and leads educational events such as workshops and seminars to promote learning and knowledge sharing within the organization.
  • Champions a continuous learning ethos, encouraging team members to explore new technologies and methodologies.
  • Commits to staying informed about emerging technologies, trends, and infrastructure engineering best practices.
  • Develops training materials and documentation . click apply for full job details

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