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Area Customer Service Coordinator

3 months ago

Middleton WI United States Kelly Full time
'For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you We’re seeking an Onsite Area Customer Service Coordinator to work at a premier client in Middleton, WI. Sound good? Take a closer look below.

Pay Rate: $17.50
Shift/Hours: Monday – Friday; 8:00am-5:00pm (30-minute lunch) Flexibility is required.
Start Date: ASAP

Why you should apply to be an Area Customer Service Coordinator:
• Opportunity to work with a premier client in Middleton, WI
• Gain valuable office work experience
• Variety of tasks including mail runs, copy jobs, shipping and receiving
• Opportunity for growth and development within the company

What’s a typical day as an Area Customer Service Coordinator? You’ll be:
• Supporting daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area
• Handling mail runs, copy jobs, shipping and receiving
• Assisting with process improvement and ensuring field compliance with operational best practices
• Supporting the implementation of new customer accounts and service expansions
• Onboarding new team members and cross training peers
• Inspecting site procedures for accuracy and compliance
• Providing feedback on site experience to improve customer satisfaction
• Assisting with site management in the absence of onsite resources
• Traveling to and from various accounts to provide operational support
• Creating and maintaining a customer-focused environment
• Escalating customer issues and supporting their resolution
• Communicating effectively and responding quickly to customer and end user communication

This job might be an outstanding fit if you:
• Have a high school diploma plus 12 months of related work experience
• Have the ability to move locations in one day if required by the business
• Experience with handling mail, shipping and receiving
• Have a valid driver's license, reliable transportation, and minimum levels of auto insurance coverage.
• Have intermediate skill level on most common software applications (Microsoft)
• Experience/knowledge of using office equipment such as fax and copy machines
• Have the ability to work in a team environment and adapt to changing situations
• Possess basic math skills and good judgment in problem-solving
• Have excellent oral communication skills and the ability to resolve customer-related issues
• Have the ability to lift items weighing up to 50 lbs. and perform physical tasks such as standing, walking, bending, and reaching.

What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Area Customer Service Coordinator today'
#GRACE
Important information:
This position is recruited for by a remote Kelly office, not your local Kelly branch. Please apply to this job posting to be considered for this position. If you have any questions, please contact the recruiter at lisa.monsivais@kellyservices.com.

 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.