Current jobs related to Service Desk Analyst - St Cloud MN United States - TEKsystems
-
Service Desk Analyst
4 weeks ago
St. Cloud, United States TEKsystems Full timeDescriptionThe primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team...
-
Service Desk Analyst
3 weeks ago
Saint Cloud, MN, United States TEKsystems Full timeDescriptionThe primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team...
-
Service Desk Analyst
4 weeks ago
Phoenix, AZ, United States Idealforce Full timeIDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role. Below covers...
-
IT Service Desk Supervisor
4 weeks ago
Washington, DC, United States International Legal Technology Association Full timeThe Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This...
-
IT Service Desk Supervisor
4 weeks ago
Washington, DC, United States Arnold & Porter Llp Full timeThe Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This...
-
Help Desk Analyst
5 days ago
St Louis, Missouri, United States Build-A-Bear Full timeAbout the RoleWe are seeking a strategic and inspirational Service Desk Analyst to provide day-to-day Tier-2 technical support for all stores, offices, and warehouses within North America and the United Kingdom.
-
Service Desk Analyst
2 weeks ago
Hamilton, OH, United States TEKsystems Full timeDescriptionThe Tier 1 to Tier 2 Service Desk Analyst will provide technical support to users and systems within a manufacturing environment. The ideal candidate will have a strong background in enterprise IT support, with specific experience in GxP/GmP facilities, preferably in biomanufacturing. This role requires hands-on experience with Active Directory,...
-
Help Desk Analyst
1 week ago
St Louis, Missouri, United States Build-A-Bear Full timeAbout the JobThe Service Desk Analyst plays a critical role in ensuring the smooth operation of our business. You will be the primary point of contact for employees and customers who need technical assistance, and you will be responsible for resolving complex technical issues in a timely and efficient manner.This is an excellent opportunity for a...
-
Help Desk Analyst
2 weeks ago
St Louis, Missouri, United States Cynet Systems Full timeAbout the RoleWe are looking for a highly skilled Help Desk Analyst to join our team at Cynet Systems. In this role, you will be responsible for providing technical support, resolving issues, and improving processes to ensure exceptional customer service.Key ResponsibilitiesThe key responsibilities of this role include:Providing technical assistance to...
-
Enterprise Service Desk Manager
2 weeks ago
Bethesda, MD, United States ALTA IT Services Full timeEnterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the Management of a Federal IT Service Desk. We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team. As the IT Service Desk Tower Lead, you will be...
-
IT Help Desk Analyst
2 months ago
Alexandria, VA, United States NTT DATA Full timeReq ID: 296579 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a IT Help Desk Analyst to join our team in Alexandria, Virginia (US-VA), United States (US).Provide Tier 2 Help Desk...
-
Enterprise Service Desk Manager
4 weeks ago
Bethesda, MD, United States System One Full timeEnterprise Service Desk Manager Location: Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the Management of a Federal IT Service Desk. We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team. As the IT Service Desk Tower Lead, you will be...
-
IT Service Desk Technician
2 weeks ago
Charlotte, NC, United States Intratek Computer Full timeIntratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions. From our many offices nationwide we have comprehensive experience providing IT support services, including hardware and software...
-
Service Desk Analyst
2 weeks ago
Miami, FL, United States INSPYR Solutions Full timeTitle: Service Desk Analyst Location: Miami, FL - MIA Airport ( 5 days onsite) Duration: 3+ month contract Compensation: $30 - $35 per hour Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Key Responsibilities: Respond to incoming requests via phone, email, or chat. Diagnose and resolve technical issues related to hardware,...
-
St. George, United States ConsultNet Full timeIT Service Desk Analyst St. George, UT Contract-to-Hire: $30-$32.50 per hour / $60-$65k annual salary Our client is in search for It Service Desk to join their growing team. You will answer ticket request via Jira and resolve IT issues for users. The majority of work will be done remotely but you will need to occasionally come into their...
-
IT Service Management Analyst
2 weeks ago
Deerfield Beach, FL, United States INSPYR Solutions Full timeTitle: IT Service Management Analyst Location: Deerfield Beach, FL (Hybrid) Duration: 6+ month contract Compensation: $30-$42 hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US IT Service Management Analyst The IT Service Management Analyst supports the delivery and quality of services to end-users to provide the necessary...
-
Service Desk Analyst
4 days ago
Columbus, OH, United States TEKsystems Full timeDescriptionJob Description:Summary: An IS Customer Support Analyst serves as the first point of contact for all technology related issues. They provide world class service through their interactions with our users and technical competencies. During each interaction, they gather information needed from users to assist in timely resolution. They are...
-
Support Analyst
1 month ago
St Louis, United States Collabera Full timeDescription Home Search Jobs Job Description Support Analyst Contract: St. louis, Missouri, US Salary: $45.00 Per Hour Job Code: 355742 End Date: 2024-12-11 Days Left: 11 days, 2 hours left Apply **Contract-To-Hire**Must-Have: 2+ years of experience as a Support Desk Analyst. Experience working with MSP (Managed Service Provider) operations,...
-
Saint George, UT, United States ConsultNet Full timeIT Service Desk Analyst St. George, UT Contract-to-Hire: $30-$32.50 per hour / $60-$65k annual salary Our client is in search for It Service Desk to join their growing team. You will answer ticket request via Jira and resolve IT issues for users. The majority of work will be done remotely but you will need to occasionally come into their...
-
Director, Client Services
4 weeks ago
Los Angeles, CA, United States The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
Service Desk Analyst
1 month ago
Description:
The primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team members, as necessary. This position is expected to follow up with end users appropriately throughout the communication and resolution process. Candidates will support internal users as well as users within their store and retail locations.
Skills:
Help desk, Support, Help desk support, Troubleshooting, Customer service, Service desk, Windows 10, Active directory, Phone support, Office 365, Hardware, Password reset, Microsoft office
Top Skills Details:
Help desk,Support,Help desk support,Troubleshooting,Customer service,Service desk
Additional Skills & Qualifications:
• Provide timely professional technical support to end users for all applications, computer, network and telecom systems by managing Service Desk tickets from initial contact through resolution, escalating to other resources as necessary and following up with the end users appropriately throughout the communication and resolution process.
• Log incoming support requests in a timely fashion, and update with appropriate, and accurate detail following pre-defined standards.
• Perform proactive & reactive monitoring of networked devices through monitoring tools, and monitor and react to website performance alerts and issues.
• Collaborate with Service Desk team members during planned and unplanned outages, including sending regular updates to key store leadership and senior leadership to ensure they are aware of current outages until resolution. Collaborate with, and work on projects as assigned by your supervisor, or in collaboration with other IT team members.
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
