IT Systems Administrator II

2 weeks ago

Raleigh NC United States NC State University Full time
Posting Number: PG193635EP

Internal Recruitment : No

Working Title: IT Systems Administrator II

Anticipated Hiring Range: $95,000 minimum

Work Schedule: University Business hours are Monday - Friday 8AM - 5PM. The Libraries supports flexible work arrangements based on departmental and operational needs. This position will require frequent onsite work. Exempt position.

Job Location: Raleigh, NC

Department : NCSU Libraries

About the Department: Join the NC State University Libraries and help us create adventurous, innovative services and library spaces that delight students, faculty, and researchers. The award-winning James B. Hunt Jr. Library on NC State's Centennial Campus , offers access to advanced technologies that are enabling revolutionary ways to see and use information. Capturing NC State's spirit of innovation in education and research, the Hunt Library is recognized as one of the world's most creative and inspirational learning and collaborative spaces and a model for "the library of the future." The D. H. Hill Jr. Library , serving the main campus , combines the best of tradition and innovation, housing special collections and a beautiful gallery alongside vibrant, experiential spaces for making, digital media creation, data analysis and visualization, and collaboration. Three branch libraries focus on design, natural resources, and veterinary medicine.
About the Department
The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries is committed to being a powerful competitive advantage for the university in every aspect of its mission, including attracting and retaining the best faculty and students and promoting their success. To that end, we foster a culture of creativity, diversity, and innovation.

The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. With a staff of almost 300 FTE, the Libraries has more than 5.3 million volumes in its collection and has a total annual budget of over $30 million.
The Information Technology (IT) department includes 18 staff across three units: Academic Technology, Enterprise Operations, and Technology Services (TS). The department is critical to the Libraries' success in charting a new path for research libraries, with an emphasis on developing and supporting information and academic technology solutions for the Libraries. Department staff ensure the sustainable operation of technology-enabled services and spaces and provide leadership in defining technology requirements for library-wide initiatives and projects.

Essential Job Duties: The Systems Administrator II is a member of the Libraries Information Technology department. As the key departmental resource for Apple, Windows, and Linux systems, they provide technical consultations on highly complex projects; provide expertise on all computing platform issues; and train TS colleagues in methods of resolving problems. This position reports to the IT Services Manager.
They conduct specialized work in developing and supporting the Libraries' staff and patron computing environments, including using endpoint management tools to configure devices; optimizing systems performance; analyzing systems usage and system load issues; troubleshooting issues as necessary; diagnosing systems problems; and identifying technical trends in problem identification and resolutions. The position is responsible for forecasting, planning, communicating, testing, and implementing system upgrades.
This role is key in developing strategic solutions that improve operational performance and efficiency for computing environments and business technologies across the Libraries. This includes evaluating the current state of business technology resources; suggesting upgrades and enhancements to existing technologies; conducting cost/benefit and buy/build analyses; presenting findings and proposals to stakeholder groups; and ensuring that technology is appropriately configured, installed, and integrated with legacy solutions. They are responsible for gathering client needs, proposing innovative solutions, and ensuring that clients are satisfied with software and hardware products delivered.
The Systems Administrator II will collaboratively develop, establish, and work within Information Technology Infrastructure Library (ITIL) processes and procedures to deliver exceptional IT services to the Libraries.
The Systems Administrator II is an active IT community member within and outside of the Libraries. They are expected to develop strong relationships with campus administrators and groups and maintain engagement in campuswide endpoint configuration and other security-related conversations.
This position is based in North Carolina. This position is eligible for flexible hours with a hybrid work environment. This position will require frequent onsite work.

Other Responsibilities:
  • Other duties as assigned

Minimum Education and Experience:
  • Bachelor's degree in computer science or an IT-related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming OR
  • Associate degree in computer science or an IT-related field or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming OR
  • An equivalent combination of education and experience.

Other Required Qualifications:
  • Advanced experience with configuration development using endpoint management tools like Microsoft Endpoint Configuration Manager (MECM/SCCM), JAMF, Apple School, or others
  • Experience researching and developing technology strategy and methodologies to improve business efficiency, including automation using Python, PowerShell, or equivalent tools
  • Project management skills, including assessing user needs, identifying potential solutions, managing multiple priorities in a high-volume work environment, and meeting client technical needs
  • Ability to foster an environment of belonging and well-being
  • Ability to communicate clearly and knowledgeably across audiences with varied technical backgrounds
  • Demonstrated ability to work both independently and collaboratively, establishing and maintaining effective work relationships while sharing ideas, information, feedback, and support with a team-centric mindset

Preferred Qualifications:
  • Progressive experience integrating and supporting desktop and mobile computing devices
  • Advanced experience supporting computing in a large, complex, desktop and application environment; understanding of relevant cross-platform systems and protocols
  • ServiceNow Developer certification
  • Experience configuring and using asset management tools like SnipeIT, ServiceNow, or others
  • ITIL v4 Foundations certificate
  • Experience using APIs to improve business system infrastructure
  • Knowledge management experience

Required License(s) or Certification(s): N/A

Valid NC Driver's License required: No

Commercial Driver's License required: No

Job Open Date: 08/30/2024

Anticipated Close Date: Open Until Filled

Special Instructions to Applicants: Please complete the required application and attach a cover letter, resume, and contact information for four (4) current professional references.

Position Number:

Position Type: EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event

Department ID: 250101 - NCSU Libraries

AA/EEO: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at or .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

  • Windows System Administrator

    2 months ago

    Raleigh, United States Insight Global Full time

    Must HavesVMware/vCenter administrationWindows and active directory administrationBackup and restore processFamiliar with IP addressingSoftware installations and updatesDisaster recovery and replication understandingPlussesStorage backgroundNetwork BackgroundVOIP backgroundLinux/UnixDay to DayThis position will function as a Systems Administrator II for...

  • Windows System Administrator

    1 month ago

    Raleigh, United States Insight Global Full time

    Must HavesVMware/vCenter administrationWindows and active directory administrationBackup and restore processFamiliar with IP addressingSoftware installations and updatesDisaster recovery and replication understandingPlussesStorage backgroundNetwork BackgroundVOIP backgroundLinux/UnixDay to DayThis position will function as a Systems Administrator II for...

  • Cloud Systems Engineer I

    2 weeks ago

    Raleigh, NC, United States Yardi Systems, Inc. Full time

    Are you passionate about cloud technology and eager to support a global team? Join Yardi as a Cloud Systems Engineer I and play a vital role in maintaining and optimizing our SaaS environments for clients worldwide. As part of our 24x7x365 Cloud Services team, you will provide Level 1 and Level 2 support, ensuring our systems run smoothly and...

  • Network/Telecom Expert

    5 days ago

    Raleigh, North Carolina, United States V-Soft Consulting Group Full time

    Job SummaryV-Soft Consulting Group is seeking a highly skilled Network/Telecom Specialist- Expert to join our team as a Systems Administrator. This is a hybrid position that requires expertise in network and telecom systems, as well as excellent communication and problem-solving skills.Key ResponsibilitiesSystems Administration: Support and manage MS Windows...

  • Administrative Operations Coordinator II

    2 weeks ago

    Raleigh, North Carolina, United States Atrium Health Wake Forest Baptist Full time

    Job Summary:Under general supervision, the Administrative Operations Coordinator II plays a vital role in managing a range of moderately complex administrative tasks for a department or program. This position fosters collaborative relationships and maintains open communication with various departments and team members. The role is instrumental in resolving...

  • Administrative Coordinator II

    2 weeks ago

    Raleigh, North Carolina, United States Atrium Health Wake Forest Baptist Full time

    Location: NC, United StatesJob Overview:The Administrative Support Associate II operates under general oversight, providing assistance in various moderately complex administrative functions for a department, program, or clinic. This role involves fostering collaborative relationships and maintaining effective communication with other departments and Medical...

  • Network Administrator II

    2 weeks ago

    Valparaiso, IN, United States Valparaiso University Full time

    Job DescriptionNetwork Administrator II Tracking Code1051-674Job DescriptionThe Network Administrator II provides support for all University infrastructural-level IT systems, including, but not limited to, wired and wireless networks, servers and virtualization, storage and data center technologies, cable TV, and telephony. The position entails overall...

  • Administrative Operations Specialist II

    2 weeks ago

    Raleigh, North Carolina, United States Atrium Health Wake Forest Baptist Full time

    Position Overview:Under general supervision, the Administrative Operations Specialist II plays a crucial role in managing a variety of moderately complex administrative tasks for a department or program. This position is essential in fostering collaborative relationships and maintaining open communication with various departments and stakeholders. The...

  • System Administrator

    2 months ago

    Raleigh, United States Vivid Resourcing Full time

    Specific duties will include:Troubleshooting system and network problems, setting up hardware and software, maintaining network security, and supporting users. The role demands a proactive approach to monitoring system performance, managing configurations, and implementing system updates or patches. Collaboration with IT team members and providing technical...

  • System Administrator

    1 month ago

    Raleigh, United States Vivid Resourcing Full time

    Specific duties will include:Troubleshooting system and network problems, setting up hardware and software, maintaining network security, and supporting users. The role demands a proactive approach to monitoring system performance, managing configurations, and implementing system updates or patches. Collaboration with IT team members and providing technical...

  • Systems Analyst II Business

    2 weeks ago

    Raleigh, United States WakeMed Full time

    The Systems Analyst II Business Applications leads the build rollout and support of the assigned application(s). Responsible for all aspects of application support to include but not limited to: leads design and analysis application configuration tes Systems Analyst, Business, Systems, Analyst, High School, Healthcare

  • System Administrator

    2 weeks ago

    Nellis Afb, NV, United States ManTech Full time

    Secure our Nation, Ignite your Future ManTech is seeking a System Administrator to join our Air Force / Space team at Nellis AFB . The System Administrator's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. Responsibilities include, but are not limited to:Determining hardware, software,...

  • System Administrator

    2 weeks ago

    Eglin Afb, FL, United States ManTech Full time

    Secure our Nation, Ignite your Future ManTech is seeking a System Administrator to join our Air Force / Space team at Eglin AFB . The System Administrator's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. Responsibilities include, but are not limited to:Determining hardware, software,...

  • Cloud Systems Engineer I

    3 months ago

    Raleigh, United States Yardi Systems Full time

    Are you passionate about cloud technology and eager to support a global team? Join Yardi as a Cloud Systems Engineer I and play a vital role in maintaining and optimizing our SaaS environments for clients worldwide. As part of our 24x7x365 Cloud Services team, you will provide Level 1 and Level 2 support, ensuring our systems run smoothly and efficiently....

  • Cloud Systems Engineer I

    3 months ago

    Raleigh, United States Yardi Systems Full time

    Are you passionate about cloud technology and eager to support a global team? Join Yardi as a Cloud Systems Engineer I and play a vital role in maintaining and optimizing our SaaS environments for clients worldwide. As part of our 24x7x365 Cloud Services team, you will provide Level 1 and Level 2 support, ensuring our systems run smoothly and efficiently....

  • Medical Technologist II

    2 weeks ago

    Raleigh, NC, United States WakeMed Full time

    About WakeMed: Highlights: Sign-On Bonus or Relocation Incentive available for select positions Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For...

  • Medical Technologist II

    3 weeks ago

    Raleigh, NC, United States WakeMed Full time

    About WakeMed: Highlights: Sign-On Bonus or Relocation Incentive available for select positions Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For...

  • Medical Technologist II

    4 weeks ago

    Raleigh, NC, United States WakeMed Full time

    About WakeMed: Highlights: Sign-On Bonus or Relocation Incentive available for select positions Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For...

  • Medical Lab Scientist II

    4 weeks ago

    Raleigh, NC, United States WakeMed Full time

    About WakeMed: Position Information: The Medical Laboratory Scientist II performs routine and specialized laboratory tests and other procedures for use in the diagnosis and treatment of diseases. Utilizes requisite equipment instruments and computer systems. Evaluates and reports patient results using considerable independent judgment within the scope of...

  • Senior GME Program Administrator II

    2 weeks ago

    New Orleans, LA, United States Tulane University Full time

    Senior GME Program Administrator IIMedicine - Internal Medicine Residency and Med-PEDSLocation: New Orleans, LASummaryIn coordination with the Program Director, Associate Program Directors and the GME Office, the Senior GME Program Administrator II is responsible for overseeing the activities of the Internal Medicine Residency Program. The Senior GME Program...