Lobby Ambassador

2 months ago

New York, United States Tempositions, Inc. Full time
Description

Schedule: Full Time - 40 Hours a week, Schedule varies, Early morning to Mid-morning start times

Pay: $25/hr (temp to perm)

Location: Manhattan, NY

As a Lobby Ambassador, you must maintain a professional and friendly atmosphere for our guests. You will be the first person with whom all our Clients, Guests, Vendors, Tourists, and Tenants entering the lobby and reception center have the most contact. This means you will make the first impression and help create & build relations by displaying an energetic, friendly, and approachable demeanor at all times. 

  • This is a 100% standing, front-facing role in a lobby
  • Requires a suit and white dress shirt
  • Needs a welcoming and engaging personality
  • The role primarily focuses on delivering exceptional hospitality and presence in the lobby of a commercial office building and maintaining consistent attendance.

Essential Job Functions:

  • Supporting the Lead Lobby Ambassador, ensuring that every guest is greeted with enthusiasm and has a memorable experience. 
  • Speaking freely and warmly, engaging clients and guests while efficiently assisting in check-in or escorting them to their destination.
  • Recognizing and welcoming VIP guests using service excellence standards.
  • Communicating effectively with team members and passing on necessary information to colleagues that may arise.
  • Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience.
  • Gaining an understanding of the client culture and critical areas of activity and creating “transparency” by serving as an extension of the client.
  • Takes ownership of their assigned building location and activity, engaging with all guests.
  • Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency.
  • Adhering to Hospitality signature look.
  • Ability to work independently when needed without supervision.
  • Other duties as assigned.

Responsibilities:

Client Care:

  • Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances.
  • Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …”
  • Working in tandem with team members and other building personnel, always ensuring smooth transitions at each stage of the guest’s journey.

Team Work and Communication:

  • Communicate effectively with peers and Lobby Host Lead, displaying accuracy and attention to detail in verbal and written communication.
  • Maintain a strong awareness of business activity and communicate all updates with your team members. 
  • Communicate effectively with team members and pass on necessary information to colleagues that may arise during the escorting process.
  • Assisting according to business needs, e.g., lunch cover, call-outs, and general support.?

Qualifications:

  • Experience in Customer Service
  • Background in Hospitality
  • Ability to stand 100% of the shift
  • Must be fluent in English. 

 

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

  • Lobby Ambassador

    4 weeks ago

    New York, New York, United States Rapport Guest Services Full time

    Job Title: Lobby AmbassadorJoin Rapport Guest Services as a Lobby Ambassador and be part of a dynamic team that delivers exceptional hospitality to our premier clients. As a Lobby Ambassador, you will be the first point of contact for guests and clients, setting the tone for their experience in our building.Key Responsibilities:Client Care: Greet all guests...

  • Lobby Ambassador

    3 months ago

    New York, United States Rapport Guest Services Full time $24 - $25

    Lobby Ambassador Working as a Lobby Ambassador will allow you the opportunity to work with GREAT people like yourself!  You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Lobby Ambassador will be responsible for engaging all...

  • Lobby Ambassador

    4 weeks ago

    New York, New York, United States TemPositions Hospitality Full time

    Job SummaryWe are seeking a highly skilled and friendly Lobby Ambassador to join our team at TemPositions Hospitality. As a Lobby Ambassador, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere in our lobby.Key ResponsibilitiesGreet all guests and visitors with a smile and a warm...

  • Lobby Ambassador

    1 month ago

    New York, United States Tempositions, Inc. Full time

    Description Schedule: Full Time - 40 Hours a week, Schedule varies, Early morning to Mid-morning start times Pay: $25/hr (temp to perm) Location: Manhattan, NY As a Lobby Ambassador, you must maintain a professional and friendly atmosphere for our guests. You will be the first person with whom all our Clients, Guests,...

  • Lobby Ambassador

    2 months ago

    New York, New York, United States Tempositions, Inc. Full time

    Description Schedule: Full Time - 40 Hours a week, Schedule varies, Early morning to Mid-morning start times Pay: $25/hr (temp to perm) Location: Manhattan, NY As a Lobby Ambassador, you must maintain a professional and friendly atmosphere for our guests. You will be the first person with whom all our Clients, Guests,...

  • Lobby Ambassador

    1 month ago

    New York, United States TemPositions Hospitality Full time

    Schedule: Full Time - 40 Hours a week, Schedule varies, Early morning to Mid-morning start timesPay: $25/hr (temp to perm)Location: Manhattan, NYAs a Lobby Ambassador, you must maintain a professional and friendly atmosphere for our guests. You will be the first person with whom all our Clients, Guests, Vendors, Tourists, and Tenants entering the lobby and...

  • Lobby Ambassador

    4 weeks ago

    New York, New York, United States Arlo SoHo Full time

    Job DescriptionArlo Hotels is seeking a dynamic Lobby Host to create a sense of awe for our guests. As a Lobby Host, you will be responsible for welcoming and assisting guests with check-in and check-out, receiving payment, correcting account discrepancies, creating and canceling reservations, and providing luggage assistance.Key Responsibilities:Welcome and...

  • Customer Service Ambassador

    4 weeks ago

    New York, New York, United States Planned Companies Full time

    Job Title: Customer Service AmbassadorJob Summary:Planned Companies is seeking a Customer Service Ambassador to provide exceptional customer experiences for our tenants, guests, and vendors. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere in our buildings.Key Responsibilities:* Greet and announce visitors,...

  • Guest Experience Ambassador

    4 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located in the Lobby and all public areas, the Ambassador will be the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key...

  • Guest Experience Ambassador

    3 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located in the Lobby and all public areas, the Ambassador will be the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key...

  • Guest Experience Ambassador

    4 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located in the Lobby and all public areas, this role will be the first point of contact for visitors, ensuring they feel comfortable and directed to their appointments and meetings.Key Responsibilities:Provide...

  • Housekeeping Ambassador

    4 weeks ago

    New Orleans, Louisiana, United States Kimpton Hotel Full time

    Welcome to Kimpton Hotel Fontenot, where we're passionate about creating a culture that reflects the diversity of our guests. As a Housekeeping Ambassador, you'll play a vital role in maintaining the cleanliness and appearance of our hotel, while providing exceptional service to our guests. You'll be the face of our hotel, advocating for our brand and...

  • Building Ambassador

    4 weeks ago

    New York, New York, United States Royale Company Full time

    Royale Company is seeking highly skilled Lobby Attendants to provide exceptional service to our clients in luxury condominiums and complexes throughout New York City.We are committed to delivering the best possible experience for our residents and guests, and we need talented individuals to help us achieve this goal.Key Responsibilities:Meet and greet...

  • Hospitality Ambassador

    4 weeks ago

    New York, New York, United States Arlo Williamsburg Full time

    Job OverviewArlo Hotels is seeking a dynamic and customer-focused individual to join our team as a Busser/Runner.As a key member of our restaurant and lobby bar team, you will play a vital role in ensuring our guests have a memorable dining experience.Responsibilities include:Cleaning and resetting tables after guests leave.Supporting servers and runners...

  • Hospitality Experience Leader

    2 weeks ago

    New York, New York, United States Flik Hospitality Group Full time

    Job DescriptionJob SummaryThe Client Experience Manager is responsible for creating a welcoming atmosphere for all clients, executives, and staff members. They will oversee a team of ambassadors to ensure we are delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running...

  • Hard Rock Guest Experience Ambassador

    3 weeks ago

    New York, New York, United States Hard Rock International (USA), Inc. Full time

    Job SummaryAs a Guest Attendant at Hard Rock International, you will be the first and last point of contact for our guests, providing an exceptional arrival and departure experience. Your primary responsibility will be to assist guests with their luggage, escort them to their rooms, and provide property orientations. You will also be responsible for...

  • Front Desk Ambassador

    1 month ago

    New Orleans, United States Aparium Hotel Group Full time

    Position: Front Desk Ambassador Location: New Orleans, LA Job Id: 253 # of Openings: 0 FRONT DESK AMBASSADOR POSITION PROFILE Reports to: Guest Service Manager, position is non-exempt WHO WE ARE Hotels done differently. It's...

  • Building Ambassador

    4 weeks ago

    New York, New York, United States Planned Companies Full time

    Job Title: Concierge - FloaterPlanned Companies is seeking a highly motivated and customer-focused Concierge - Floater to provide exceptional service to our residents and guests. As a key member of our team, you will be responsible for creating a warm and welcoming experience for everyone who enters our building.Key Responsibilities:Provide exceptional...

  • Door Ambassador

    3 weeks ago

    New York, New York, United States Atria Senior Living Full time

    At Atria Senior Living, we are seeking a Door Person to join our team at Coterie, a luxury brand that redefines senior living. This role is perfect for individuals who are passionate about delivering exceptional customer service and creating a warm and welcoming environment for residents and guests.The Door Person is the single point of contact for all...

  • Guest Reception Ambassador

    3 weeks ago

    New York, United States Langham Hotels International Limited Full time

    Job Summary . PRIMARY OBJECTIVE OF POSITION: The Guest Reception Ambassadors' primary responsibility is to provide an exceptional level of service to guests from taking reservations, answering inquiries, welcoming guests, creating a memorable stay, and ensuring a fond farewell upon checkout. Be fully versed on both the Langham Brand standards and Forbes...