Current jobs related to GSA Assist Help Desk Technician 2/1 - Bossier City - General Dynamics Information Technology

  • Tier 1 Help Desk Specialist

    2 weeks ago

    Bossier City, Louisiana, United States SteerBridge Full time

    Job Title: Tier 1 Help Desk Technician Job Overview: SteerBridge is seeking a skilled Tier 1 Help Desk Technician to join our team. As a key member of our IT support team, you will play a critical role in ensuring the seamless operation of the VA Enterprise Service Desk, supporting our nation's veterans by delivering first-class IT support. Key...

  • Tier 1 Help Desk Specialist

    3 weeks ago

    Bossier City, Louisiana, United States SteerBridge Full time

    Position Title: Tier 1 Help Desk TechnicianJob Type: Full-TimeMode of Work: HybridAt SteerBridge, we are committed to delivering cutting-edge solutions to our clients, and that starts with empowering our people. As a Tier 1 Help Desk Technician, you will play a critical role in ensuring the seamless operation of the VA Enterprise Service Desk, supporting our...

  • Tier 1 Help Desk Technician

    4 weeks ago

    Bossier City, United States SteerBridge Full time

    Position Title: Tier 1 Help Desk Technician Job Type: Full-Time Mode of Work: Hybrid (Employees required to work onsite at the Place of Performance a minimum of once a week, and/or at the direction of customer) Place of Performance: 6310 E. Texas Street, Bossier City, LA 71111 Are you passionate about providing exceptional IT support? Join SteerBridge, a...

  • Help Desk Technician II

    4 weeks ago

    Bossier City, Louisiana, United States General Dynamics Information Technology Full time

    Job Title: Help Desk Technician IIWe are seeking a highly skilled Help Desk Technician II to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and maintaining a high level of customer...

  • Help Desk Technician II

    6 days ago

    Bossier City, Louisiana, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician II to join our team at General Dynamics Information Technology. As a Help Desk Technician II, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions to complex problems.Key Responsibilities:Provide technical support to...

  • Help Desk Technician II

    1 week ago

    Bossier City, Louisiana, United States General Dynamics Information Technology Full time

    About the RoleWe are seeking a highly skilled Help Desk Technician II to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician II, you will play a critical role in supporting the Department of the Navy Enterprise Service Desk (NESD) activities at our Bossier City, LA facility.Key ResponsibilitiesAssist and support...

  • Help Desk Technician

    2 weeks ago

    Kansas City, Missouri, United States Stinson's Full time

    Job SummaryThe Help Desk Technician is a critical role that requires strong technical skills, excellent communication abilities, and a customer-centric approach. As a Help Desk Technician, you will be responsible for providing timely and effective technical support to users, troubleshooting complex issues, and documenting solutions to improve the overall...

  • IT Level 1 Help Desk Technician

    1 month ago

    Kansas City, United States Life Unlimited Inc Full time

    Job Description Job Title: IT Level 1 Help Desk Technician Department: IT Department Reports To: Chief Analytics & Project Officer FLSA: Non-Exempt SUMMARY The IT Level 1 Help Desk Technician is responsible for maintaining the infrastructure and server systems utilized at Life Unlimited Inc., answering technology related questions, and assisting in the...

  • Help Desk Technician

    4 months ago

    Oklahoma City, United States Jobot Full time

    This Jobot Job is hosted by: Dan DungyAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $18 - $25 per hourA bit about us:Managed IT Services company where we take pride in helping our clients with their IT needs.Why join us?Great culture, benefits and career opportunities.Job DetailsJob Details:We are seeking...

  • Help Desk Technician

    3 weeks ago

    Oklahoma City, United States General Dynamics Information Technology Full time

    Req ID: RQ186928 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Help Desk Skills: Audiovisual Equipment,Call Center,Customer Service,Help Desk Support,Teleconferencing Experience: 1 + years of related experience Job Description: Help Desk Technician I Transform...

  • Help Desk Technician

    6 days ago

    Kansas City, Missouri, United States Stinson Full time

    Job SummaryThe Help Desk Technician will provide technical support and assistance to users of varied technical ability. The ideal candidate will have strong troubleshooting, communication, documentation, and interpersonal skills. The role requires the ability to work in a team environment and demonstrate good communication skills.Key Responsibilities Provide...

  • Help Desk Technician

    4 weeks ago

    Granite City, United States Gateway Regional Medical Center Full time

    WE ARE GATEWAY REGIONAL MEDICAL CENTER! Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff,...

  • Help Desk Technician

    1 month ago

    Commerce City, United States TEKsystems Full time

    Job DescriptionJob DescriptionDuration3 Duration UnitMonth(s) Req Description DescriptionTake inbound calls (100/day); triage calls in a timely manner to determine the complaint, the possible cause and if you are able to provide an immediate solution; or if additional assistance is required via the next tier of support.- Log all requests into Help Desk...

  • Help Desk Technician

    1 week ago

    Commerce City, Colorado, United States TEKsystems Full time

    Job DescriptionJob Title: Help Desk TechnicianJob Summary:We are seeking a highly skilled Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive exceptional service.Key Responsibilities:Provide...

  • Help Desk Technician

    3 weeks ago

    Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Job Title: Help Desk TechnicianGateway Regional Medical Center is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our staff and patients, ensuring that our computer systems and equipment are running smoothly and efficiently.Key Responsibilities:Provide technical...

  • Help Desk Specialist

    1 week ago

    Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Job Title: Help Desk TechnicianWe are seeking a skilled and detail-oriented Help Desk Technician to join our team at Gateway Regional Medical Center. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our staff and patients.Key Responsibilities:Provide technical support and assistance to staff and patients...

  • Technical Help Desk Specialist

    4 weeks ago

    Bossier City, Louisiana, United States General Dynamics Information Technology Full time

    Job Title: Technical Help Desk ProfessionalReq ID: RQ179573Job Summary:We are seeking a highly skilled Technical Help Desk Professional to join our team at the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise Service Desk Program in Bossier City, LA.Key Responsibilities:Collaborate with the Department of State to solve...

  • Technical Help Desk Specialist

    3 days ago

    Bossier City, Louisiana, United States General Dynamics Information Technology Full time

    Job Title: Technical Help Desk SpecialistJob Summary:We are seeking a skilled Technical Help Desk Specialist to join our team at General Dynamics Information Technology. As a Technical Help Desk Specialist, you will be responsible for providing technical support to the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise...

  • Help Desk Specialist

    1 month ago

    Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Job Title: Help Desk TechnicianWe are seeking a skilled and detail-oriented Help Desk Technician to join our team at Gateway Regional Medical Center.Job Summary:The Help Desk Technician will be responsible for providing technical support and assistance to our staff and patients. This includes troubleshooting and resolving technical issues, performing...

  • Help Desk Specialist

    3 weeks ago

    Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Job Title: Help Desk TechnicianWe are seeking a skilled and detail-oriented Help Desk Technician to join our team at Gateway Regional Medical Center. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our staff and patients.Key Responsibilities:Provide technical support and assistance to staff and patients...

GSA Assist Help Desk Technician 2/1

3 months ago

Bossier City, United States General Dynamics Information Technology Full time
Seize your opportunity to make a personal impact as a Help Desk Technician 2/1 supporting GSA Assist. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Help Desk Technician 2/1 you will help ensure today is safe and tomorrow is smarter.

A DAY IN THE LIFE OF A HELP DESK TECHNICIAN 2/1, YOU WILL:
  • Provide technical assistance and support to computer users - Tier 2/1 Support
  • Provide IT support to resolve and document problems, using appropriate ticketing systems. Escalates problems to the appropriate organization or process, when required
  • Provide follow-up actions with customers to ensure resolution of incidents or requests
  • Provide support responsibilities which includes T2/1 assistance concerning the use of computer hardware and software, applications, including printing, installation, word processing, electronic mail, and operating systems
  • Troubleshoot computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems
  • Provide professional and responsive customer service to users


AS A SUCCESSFUL CANDIDATE, YOU ARE:
  • Customer service oriented with exceptional organizational skills
  • A skilled communicator with the ability to communicate at all levels of the organization both written and verbal
  • A resolute problem-solver who thrives in a fast-paced high energy environment


WHAT YOU'LL NEED TO SUCCEED:
  • An Associates degree or equivalent; AND
  • 1 or more years of related experience
  • Basic knowledge of PC/networking environments including: installation, testing, diagnostics, repair, and troubleshooting
  • An ability to obtain and maintain a public trust
  • Louisiana Residency, living within a ~60-mile radius of our Bossier City facility


WORK ENVIRONMENT:
  • 100% onsite


GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements

.cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Years of Experience
3 + years of related experience

* may vary based on technical training, certification(s), or degree

.cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Certification

Travel Required
None

Salary and Benefit Information
The likely hourly rate for this position is between $25.29 - $42.24. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.