Guest Service Associate

3 weeks ago

Cleveland, United States Upshift Full time

Upshift is looking for Guest Service Associate for flexible shifts.

• Pick when and where you want to work.

• Create your own schedule - work as much or as little as you want.

• For all experience levels

• Easy to apply - no resumes, no interviews.

Upshift is a revolutionary mobile app to find hundreds of flexible shifts for roles like Assembly, Hospitality, Packing, Bartending and more posted by businesses across your area.

Join 150,000 Upshifters and work on your terms You decide how much and where you work as Upshift allows you to choose your own hours and roles. We have everything from one-day shifts, part-time to full-time positions available.

Learn more about Upshift: upshift.work/for-people/

Requirements:

As a guest service associate, you’ll be playing an instrumental role in the hotel operations by providing front desk services to guests, processing guest payments and acting as an information source on various matters.

Some of the responsibilities might include:

  • Monitor all check-in of guests and process all complaints and requests. 

  • Manage special requests, provide wake-up calls to all guests.

  • Greet all customers on phone and transfer call to appropriate department. 

  • Perform housekeeping duties such as cleaning room suites.

  • Provide proper maintenance of rooms.

Guest service associates are expected to be on their feet the entire shift, be able to lift up to 50lb occasionally and up to 25lb often. You should also be able to hear and see well.

Frequently Asked Questions

Q: What kind of pay can I expect?

A: Each shift pays differently, you'll always be able to see how much you can earn before applying.

Q: How to apply?

A: It's very easy and we don't require resumes or interviews. Go to upshift.work/for-people/sign-up, fill out the form and after an onboarding session, you will be all set to start picking up shifts

Q: What kind of shifts are there?

A: Some of the shifts that Upshifters find include: baker, server, barista, cashier, attendant, front-desk, housekeeper or house cleaner / maid, event-set-up, busier, buffet host, dishwasher, food and beverage associate, prep cook, warehouse associate, package handler, picker, packer, assembler, labeller, sorter.

Q: Do I need experience?

A: You can find shifts for all experience levels

Benefits

Upshift offers benefits after your first paycheck including medical, dental, and vision among others. Apply today and start working on your terms

*Hourly rate projected based on current client pay rates. The actual client pay rates may differ.

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