Guest Services Associate

2 days ago


Cleveland, Ohio, United States Crescent Hotels and Resorts Full time

About Our Team: At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to and proud of the exceptional experiences we provide for our guests. We believe that our associates are the shining stars of what we do, and we will encourage you to bring your true self to work every day.

Key Responsibilities: Greet all guests immediately with a friendly and genuine welcome, use a positive and clear speaking voice, listen to and understand requests, and respond with appropriate action. Complete the registration process by inputting and retrieving information from a computer system, confirm pertinent information including number of guests and room rate, make appropriate selection of rooms based on guest needs, and coordinate with Housekeeping, Engineering and Food and Beverage departments to ensure guest satisfaction throughout the entire stay cycle of a guest.

Requirements: Previous customer service experience, hotel experience preferred, self-starting personality with an even disposition, ability to maintain a professional appearance and manner at all times, and excellent communication skills. Salary: $45,000 - $55,000 per year.



  • Cleveland, Ohio, United States Crescent Services Full time

    Are you a motivated and detail-oriented individual looking for a new challenge? Do you enjoy working in a fast-paced environment and providing exceptional customer service? If so, we may have the perfect opportunity for you! As a Room Attendant with Crescent Services, you will be responsible for ensuring our guests have a comfortable and enjoyable stay by...


  • Cleveland, Ohio, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality is seeking a Guest Services Associate to join our team at Residence Inn Cleveland Downtown. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences through prompt and friendly service.Responsibilities:Greet and welcome all guests approaching the front deskMaintain proper operation of...


  • Cleveland, Ohio, United States Crescent Hotels and Resorts Full time

    Job SummaryCrescent Hotels and Resorts is seeking a motivated and detail-oriented Room Attendant to join our Housekeeping team.We offer a competitive salary of $26,000 per year, based on experience.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently in a fast-paced...


  • Cleveland, Ohio, United States Fidelity Hotel Full time

    Job SummaryFidelity Hotel is hiring a skilled Room Attendant to join our housekeeping team. This role involves ensuring the cleanliness and comfort of our guest rooms and public areas, while providing exceptional customer service.Responsibilities and DutiesClean and prepare guest rooms for occupancy, adhering to strict quality standards.Restock and replenish...


  • Cleveland, Ohio, United States Tru by Hilton Full time

    Key ResponsibilitiesThe Front Office Supervisor will be responsible for ensuring efficient and prompt guest registration, checkout, and guest service while adhering to brand standards. They will also coordinate daily activities with team members, monitor room inventory status, and prepare forecasts and reports.

  • Hotel Receptionist

    3 weeks ago


    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    We are seeking an experienced and driven Front Desk Clerk to join our team at the AC Hotel Cleveland Beachwood in Pinecrest, a vibrant mixed-use district in Orange Village, Ohio.As a leading hospitality company, DelMonte Hotel Group prides itself on cultivating a workplace that feels like home and brings out the best in its associates. Our goal is to provide...


  • Cleveland, Ohio, United States Crescent Services Full time

    Job Title: Customer Service Agent - Front DeskLocation: The Hotel ClevelandJob Type: Full-timeAbout Us:Crescent Hotels & Resorts is a leading hospitality company that values its associates and strives to create a great place to work. Our mission is to provide exceptional experiences for our guests, and we are committed to creating an environment that...


  • Cleveland, Ohio, United States Comfort Inn Full time

    Job SummaryWe are seeking a highly skilled Hotel Guest Services Representative to join our team at Comfort Inn.The successful candidate will provide exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Estimated Salary: $35,000 - $45,000 per yearAbout the RoleThis is an excellent opportunity for someone who enjoys working in a...


  • Cleveland, Ohio, United States Monro, Inc. Full time

    Job SummaryWe are seeking a highly skilled Automotive Guest Service Expert to join our team at Monro, Inc. This is an exciting opportunity for a customer-focused individual to provide exceptional service and support to our valued guests.As an Automotive Guest Service Expert, you will be responsible for delivering outstanding guest experiences through...


  • Cleveland, Ohio, United States Monro, Inc. Full time

    Job Overview:As an Automotive Guest Service Expert at Monro, Inc., you will play a key role in delivering exceptional guest experiences at our automotive repair and maintenance facilities.About the Position:In this role, you will be responsible for communicating clearly and professionally with guests, both verbally and in writing. You will also need to...


  • Cleveland, Ohio, United States Crescent Services Full time

    **Company Overview:**Crescent Hotels & Resorts is a leading hospitality company that values its associates and strives to create a great place to work. Our mission is to provide exceptional experiences for our guests, and we are committed to creating an environment that facilitates open and honest conversations about race, equity, diversity, and...


  • Cleveland, Ohio, United States Crescent Services Full time

    Crescent Services is seeking a dedicated Front Desk Agent to join their team at The Hotel Cleveland. With 491 newly renovated rooms and 60,000 sq. ft. of meeting space, this Marriott Autograph Collection property offers an exceptional experience for guests.Company OverviewWe are a team of hospitality professionals deeply connected to providing exceptional...


  • Cleveland, Ohio, United States AEG Full time

    The Cleveland Browns are seeking a highly organized and detail-oriented individual to fill the role of Event Services Team Associate. In this position, you will be responsible for assisting guests with any questions or concerns they may have, and ensuring that all stadium policies and procedures are upheld.As an Event Services Team Associate, you will work...


  • Cleveland, Ohio, United States Jack Entertainment Full time

    Company Overview:As a leading entertainment company, Jack Entertainment offers an exciting opportunity to join our team as a Dining Services Associate. Our goal is to provide exceptional dining experiences for our guests.Job Description:We are seeking a skilled and motivated individual to fill the position of Dining Services Associate. This role will involve...


  • Cleveland, Ohio, United States Aramark Corp. Full time

    Job OverviewAramark Corp. is seeking a highly motivated Food Service Associate to join our team in Cleveland. As a Food Service Associate, you will play a key role in providing exceptional customer service and ensuring the highest level of quality in food preparation and presentation.Responsibilities:Serve food and beverages to guests according to their...


  • Cleveland, Ohio, United States Judson Full time

    About the JobThe Judson team is seeking a skilled Dining Services Associate - Food Service Professional to join our kitchen crew! As a key member of our hospitality team, you will provide exceptional customer service and play a vital role in delivering delicious meals to our guests.Job ResponsibilitiesTake food and beverage orders and deliver items to guests...

  • Valet Driver

    3 weeks ago


    Cleveland, Ohio, United States Towne Park Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Associate to join our team at Towne Park. As a key member of our hospitality services team, you will be responsible for providing exceptional experiences for our guests.Job SummaryThe Guest Service Associate is responsible for delivering top-notch service to guests by parking...


  • Cleveland, Ohio, United States Crescent Services Full time

    The Crescent Services is seeking a skilled professional to fill the role of Dining Service Coordinator. This position requires collaboration with our culinary team to prepare food items in accordance with production requirements and quality standards, ensuring a safe and sanitary work environment.About Our CompanyWe are a renowned hospitality provider,...


  • Cleveland, Ohio, United States JACK Thistledown Racino LLC Full time

    We are seeking a highly motivated Customer Service Associate - Food and Beverage to join our team at JACK Thistledown Racino LLC. The ideal candidate will provide exceptional service to our guests while maintaining a clean and comfortable environment.

  • Front Desk Agent

    2 weeks ago


    Cleveland, Ohio, United States Crescent Hotels and Resorts Full time

    Hotel Front Desk Agent Job DescriptionThe Hotel Cleveland is seeking a front desk agent to join their team. As a key member of our hospitality staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless stay cycles.We are committed to providing you with:A highly competitive salary of $45,000 per year, based on your...