Junior IT Service Technician
3 months ago
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Essex Junction, VT or South Burlington, VT and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities:The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
- Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
- Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
- Recommend systems modifications to reduce user problems.
- Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
- Install operating system patches, upgrades etc. via SCCM Software Center
- Provide remote support services for telework/home users.
- Help ensure user applications work over VPN and/or Citrix.
- Manage user relocation requests
- Ensure devices are properly encrypted.
- Local On-Site Cabling
- Provide on-site support for enterprise groups such as the network and security operation centers.
- Restart network equipment, including switches and routers as directed by enterprise networking.
- Replace defective network equipment.
- Wireless Services
- Assist users with mobile communication devices.
- Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
- Asset Inventory Support
- Assist with physical inventory as needed.
- Assist with receiving and receipting property.
- Disposal Preparation Support
- Process computer equipment for disposal.
- Ensure disposal policies are properly employed.
- Ensure all devices are fully wiped of information before leaving the facility.
- Video Conferencing and Audio/Video O&M
- Troubleshoot system problems.
- Work with support staff for remote troubleshooting and repairs.
- Assist in setting up presentation devices and video conferencing units.
- Support pre/post application releases
- Gather analyze, and report end-user support trends
- Other duties as assigned
High School with 0-2 years (or commensurate experience)
Required Skills and Experience
- US Citizen
- High degree of technical proficiency
- Excellent problem-solving skills and analytical abilities
Preferred Skills and Experience
- Minimum 6 months’ experience troubleshooting Apple Macintosh software and hardware in a customer service role
- Certification in Microsoft Operating Systems
- Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
- CompTIA Network+
- CompTIA A+
- CompTIA Server+
- CompTIA Security+
Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
Company Overview:GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $21.15 - USD $21.15 /Hr.-
Service Technician
1 month ago
Essex, Maryland, United States Hobart Service Full timeJob OverviewHobart Service, a leading provider of commercial food equipment service solutions, is seeking a skilled Service Technician to join our team. As a Service Technician, you will play a critical role in ensuring the reliability and efficiency of our customers' commercial food equipment.Key ResponsibilitiesPerform electrical and mechanical...
-
IT Service Technician
4 weeks ago
Essex Junction, Vermont, United States GovCIO Full timeJob Title: IT Service TechnicianGovCIO is seeking an IT Service Technician to provide onsite support for our federal customer. This position will be located in Essex Junction, VT or South Burlington, VT and will be an onsite position.Responsibilities:Provide support for all onsite IT activities.Consult with support teams, help desks, customers and other...
-
Service Technician II
5 months ago
Essex, United States Hobart Service Full timeCompany Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to...
-
IT Support Specialist
3 weeks ago
Essex Junction, Vermont, United States Govcio LLC Full timeJob Title: Junior IT Service TechnicianJob Summary:We are seeking a highly motivated and detail-oriented Junior IT Service Technician to join our team at GovCIO. As a key member of our IT team, you will provide top-notch technical support to our federal customer, ensuring seamless operation of our IT systems. If you have a passion for technology and a drive...
-
HVAC Systems Technician
3 weeks ago
Essex Junction, Vermont, United States Essex Resort Holdings Full timeUnlock your potential with The Essex Resort & Spa, a leader in hospitality excellence in Vermont's scenic countryside.We're seeking an experienced HVAC Technician to join our dynamic team, where passion meets profession.As an HVAC Technician, you will be responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning...
-
Pharmacy Technician
4 days ago
Essex Junction, United States Hannaford Supermarkets Full timeAddress: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Pharmacists (7247180) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...
-
Behavior Technician
4 months ago
Essex Junction, United States Bounce Therapy Full timeWe are currently seeking dedicated Behavior Technicians to join our growing team at our Bounce ABA Preschool Center in Essex Junction, Vermont. Our BCBAs provide excellent training and our work environment is unparalleled! Full time hours are 8:15 AM-3:45 PM Bounce Therapy provides exceptional therapy services to children on the autism spectrum. We care...
-
Diesel Technician/Mechanic III
3 weeks ago
Essex Junction, United States Penske Truck Leasing Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their...
-
HVAC Technician
4 weeks ago
Essex Junction, United States Essex Resort Holdings Full timeJob DescriptionJob DescriptionDescription:Unlock your potential at The Essex Resort & Spa!Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable...
-
Diesel Technician/Mechanic III
3 weeks ago
ESSEX JUNCTION, United States Penske Truck Leasing Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the...
-
Diesel Technician/Mechanic III
2 weeks ago
ESSEX JUNCTION, United States Penske Truck Leasing Careers Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers...
-
Diesel Technician/Mechanic III
3 weeks ago
ESSEX JUNCTION, United States Penske Truck Leasing Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers...
-
Diesel Technician/Mechanic III
3 weeks ago
Essex Junction, United States Penske Truck Leasing Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep...
-
Diesel Technician/Mechanic III
3 weeks ago
ESSEX JUNCTION, United States Penske Truck Leasing Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers...
-
Diesel Technician/Mechanic III
3 weeks ago
ESSEX JUNCTION, United States Penske Truck Leasing Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers...
-
Diesel Technician/Mechanic III
3 weeks ago
Essex Junction, United States Penske Truck Leasing Full time40 Kellogg Rd, , Essex Junction, VT, 05452 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep...
-
Maintenance Technician
1 month ago
Essex Junction, Vermont, United States Spherion Full timeJob Title: Maintenance TechnicianReporting to the Manufacturing Maintenance & Facilities Manager, this position is primarily responsible for performing preventive, corrective maintenance of manufacturing equipment and all ancillary equipment. This role is critical to ensure uninterrupted service of all molding machines, robots, and lens coating equipment....
-
Customer Service Representative Fueler/Washer
4 weeks ago
Essex Junction, United States Penske Truck Leasing Full time40 Kellogg Rd Essex Junction, VT, 05452 Pay: $22.00/hr What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
Customer Service Representative Fueler/Washer
1 month ago
Essex Junction, United States Penske Truck Leasing Full time40 Kellogg Rd Essex Junction, VT, 05452 Pay: $22.00/hr What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
Customer Service Representative Fueler/Washer
4 weeks ago
Essex Junction, United States Penske Truck Leasing Full time40 Kellogg Rd Essex Junction, VT, 05452 Pay: $22.00/hr Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penskethe person...