Junior Field Engineer
4 weeks ago
We are seeking a highly motivated and detail-oriented Junior Field Engineer to join our team at Oneida ESC Group. As a Junior Field Engineer, you will be responsible for providing on-call support, identifying and resolving technical problems, and interacting with network services and software systems engineering to restore service and/or identify and correct core problems.
Key Responsibilities:
Provide on-call support by identifying, researching, and resolving technical problems received via the ServiceNow ticketing system.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Recommend systems modifications to reduce user problems.
Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing, and replacing equipment components.
Install operating system patches, upgrades, etc. via SCCM Software Center.
Provide remote support services for telework/home users.
Help ensure user applications work over VPN and/or Citrix.
Requirements:
High School with 0-2 years (or commensurate experience)
US Citizen
High degree of technical proficiency
Excellent problem-solving skills and analytical abilities
Must be able to obtain and hold a Public Trust Clearance
About Us:
Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide. Our family of companies includes Oneida Professional Services (OPS), Oneida Total Integrated Enterprises (OTIE), Mission Support Services (MS2), Sustainment & Restoration Services (SRS), Oneida Engineering Solutions (OES), General Mechanical Corporation (GMC), LG2 Environmental Solutions (LG2), and Oneida Environmental (OE).
We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' missions. Equal Employment Opportunity: Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.
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