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Customer Service Representative

2 months ago

Cary, United States Comrise Full time

**** This is a 12-month contract position with a high possibility of extension ****


POSITION: Customer Service Representative

DURATION: 12-month contract position

LOCATION: 3909 Three Oaks Rd Cary, IL

WORK SET-UP: Hybrid - MWF

PAY: $20 to $23/hour in W2


Overview

  • Provides customer services relating to sales, sales promotions, installations and communications.
  • Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
  • Develops organization-wide initiatives to proactively inform and educate customers.
  • Develops improvement plans in response to customer surveys.
  • This position requires knowledge that is acquired through experience, specialized education or training.
  • The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
  • The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined.
  • The job works within well-defined procedures that may involve a variety of work routines.
  • This job typically requires a minimum of 2 or more years experience.


SEND YOUR UPDATED RESUME TO SAM.SANTOS@COMRISE.COM