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Customer Service Representative
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Customer Service Representative
We're seeking an experienced Customer Service Representative to support our sales, promotions, installations, and communications efforts while maintaining excellent customer relations.
Job Title Details:
Key Responsibilities:
- Provide customer service for sales, promotions, installations, and communications
- Resolve customer claims and complaints fairly and effectively, adhering to consumer laws
- Develop organization-wide initiatives to inform and educate customers proactively
- Create improvement plans based on customer survey results
Job Title Mandatory Skills
- Minimum 2 years of customer service experience
- Knowledge acquired through experience, specialized education, or training
- Basic understanding of customer service work routines and procedures
- Ability to follow clearly defined procedures and guidelines
Job Title Desired Skills
- Detail-oriented
- Customer-focused
- Thrive in a structured environment
- Excellent communication skills
- Proficiency in teamwork and problem-solving
Job Title Start Date
Anticipated Start Date: 9/16
Term: 12 months
Working hours/Hour Per Day: 8:00am to 5:00pm
Job Title Location
Location: 3909 Three Oaks Rd Illinois, Cary
This position is Hybrid.
Keywords: Accessible, Teamwork, Problem-Solving, Communication.