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Manufacturing Administrative Assistant

1 month ago

Santa Fe Springs, United States AtWork Group Full time
Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
Developing and monitoring performance indicators for sales and staff members, managing tracking tools, and compiling reports.
Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
Reporting any out of the ordinary activity to supervision for further review and troubleshooting.