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Post Approval Coordinator

3 months ago

Franklin, United States Manpower Full time

Job Title: Post Approval Coordinator
Location: Hybrid - Franklin, WI (Monday, Tuesday, Wednesday Onsite; Thursday, Friday Remote)
Type: Full-Time (40 hours per week)
Pay Range: 18-19/hr.
Shift: 8:30 AM - 5:00 PM CST

About the Role:

We are seeking a Post Approval Coordinator to join our team. In this role, you will be responsible for obtaining completed documents and forms required for our insurance policies to be placed in-force. Your responsibilities will include:

  • Managing cases and ensuring timely follow-up on all requests.
  • Communicating via email and back-office systems with insurance agents, their staff, and internal customers.
  • Explaining processes and procedures clearly and effectively through email communication.
  • Reviewing documents to ensure they are in good order and resolving any issues.
  • Preparing documents for electronic signatures and providing status updates.

This position does not require phone support; all communication will be handled via email and back-office systems.

Core Skills Required:

  • Time Management: Ability to prioritize and manage multiple tasks effectively.
  • Communication: Strong written communication skills, particularly in email correspondence.
  • Case Management: Proficiency in managing and organizing case-related tasks.
  • Back-office: Experience with back-office operations and processes.

Software Systems:

  • Outlook and internal NM systems will be used daily.

Training and Support:

  • A minimum of 6 weeks of training will be provided, along with mentorship to ensure success in the role.

What are the Must-Haves for This Role?

  • Education: High school diploma or equivalent.
  • Skills:
    • Strong analytical and decision-making abilities.
    • Excellent customer service skills with a proven ability to build rapport and interact professionally.
    • Demonstrated computer experience with solid keyboarding skills and proficiency with Windows and Microsoft Office.
  • Experience: 1-3 years of related experience.

How to Apply:

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.