We have other current jobs related to this field that you can find below
-
Medical Receptionist
3 months ago
Los Angeles, United States Retina-Vitreous Associates Medical Group Full timeJob DescriptionJob DescriptionWelcomes Patients by Greeting and Assisting them through Check-in and Check-Out ProcessAccepts, Scans, Enters, and Maintains accurately all relevant patient information and forms such asCalculates and Accepts Patient Co-Pays, Deductibles, and Balance PaymentsVerifies Authorizations are in place prior to patients appointment....
-
Receptionist
3 weeks ago
Los Angeles, United States Advanced Medical Manage Full timeJob DescriptionJob DescriptionTITLE Receptionist POSITION SUMMARY We are seeking a dedicated and organized Bilingual Receptionist fluent in Korean and English to join our team. The ideal candidate will play a crucial role in ensuring smooth and efficient operations at the front desk, providing exceptional patient care coordination, and managing...
-
Medical Receptionist
1 week ago
Los Angeles, United States Center for Family Health and Education Full time $19 - $21Job DescriptionJob DescriptionMedical Receptionist REPORTS TO: Clinic ManagerThis document describes the general duties required for this position but does not serve as an exhaustive list of duties, skills, and responsibilities. Summary: Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the...
-
Medical Receptionist
3 months ago
Los Angeles, United States Mission City Community Network Full timeJob DescriptionJob DescriptionCompany DescriptionMission City Community Network (MCCN), a not-for-profit organization with multiple clinics operating as a Federally Qualified Health Center dedicated to serving low income and under-served families in the San Fernando Valley, San Gabriel Valley and Los Angeles and San Bernardino areas. MCCN is a full service...
-
Medical Receptionist
3 months ago
Los Angeles, United States Wound and Burn Centers of America Full timeJob DescriptionJob DescriptionWho We Are· We are the world’s leading provider of wound healing services! We are specialized in Complex Wound Healing, Burn Injuries, Hyperbaric Oxygen Therapy, Scar Treatment, and Aesthetics.· This is an exceptional opportunity to join a growing global brand at our beautiful headquarters located at the heart of Los...
-
Phone Receptionist
3 months ago
Los Angeles, California, United States Aston Carter Full timeFront Office Receptionist Description:Receptionist is responsible for assisting with inbound calls to the specialty office, the employee will be responsible for scheduling, cancellations, checking in patients, and assisting other departments as needed.Skills:call center, medical terminology, receptionist customer service, Scanning, Microsoft office, Customer...
-
Receptionist
3 months ago
Los Angeles, United States Hollywood Premier Full timeAre you a person who believes in providing great care? Do you believe in having a positive impact on other people's lives? Are you a team player, quick-thinker, and ready to be a part of an organization that supports your growth? WHAT WE'RE ABOUT We believe care goes beyond a medical chart. With kindness and integrity as our guide, we strive for excellence...
-
Veterinary Technician or Receptionist
2 months ago
Los Angeles, United States Warner Center Pet Clinic Full timeJob DescriptionJob DescriptionJob Opening: Veterinary Technicians & ReceptionistsLocation: Warner Center Pet Clinic Woodland Hills CAAre you passionate about animal care? Do you thrive in a fast-paced, dynamic environment? Warner Center Pet Clinic is looking for dedicated Veterinary Technicians and Receptionists (preferably experienced) to join our busy and...
-
Dental Receptionist
1 month ago
Los Angeles, United States Express Employment Professionals Full timeJob DescriptionJob DescriptionDental ReceptionistWoodland Hills, CAFull time – Temp to hireMonday, Tuesday, Wednesday & either Friday or Saturday – 10a to 7pm$25 to $28hr depending on experience. Seeking a personable dental receptionist to ensure that dental appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of...
-
Medical Office Receptionist
5 days ago
Los Gatos, California, United States Los Gatos Pediatrics Full timePosition OverviewLos Gatos Pediatrics is a well-established healthcare provider dedicated to delivering exceptional pediatric care to the South Bay community. With a focus on family-centered service, we pride ourselves on our commitment to quality and professionalism.Role Summary: As a Medical Office Receptionist, you will collaborate with a team of...
-
Office Receptionist/Medical Assistant
2 months ago
Los Gatos, United States Medical Hair Transplant and Aesthetics Full timeJob DescriptionJob DescriptionWe are seeking an office receptionist and medical assistant to become a part of our team! You will perform routine front office administrative tasks and clinical assignments related to patient care to keep the medical facility running smoothly.Job descriptions include but not limited to:Check patient inPerform routine back...
-
Receptionist - Administrative Assistant
3 months ago
Los Angeles, United States All Temperatures Controlled, Inc. Full timeJob DescriptionJob DescriptionAll Temperatures Controlled, Inc. is currently hiring for a full-time Receptionist - Administrative Assistant to answer and dispatch calls while providing great customer service. This position earns a competitive wage of $18/hour.In addition to competitive pay and our culture of excellence, we offer our receptionists /...
-
HVAC Receptionist
2 months ago
Los Angeles, United States All Temperatures Controlled, Inc. Full timeJob DescriptionJob DescriptionAll Temperatures Controlled, Inc. in Chatsworth, CA is calling all customer service gurus to apply to join our amazing office admin team as a full-time HVAC Receptionist!WHY YOU SHOULD JOIN OUR TEAMWe are a thriving HVAC company that provides top-notch quality at affordable rates. We pay our HVAC receptionists a competitive wage...
-
Receptionist Floater
3 months ago
Los Angeles, United States St Johns Community Health Full timeJob DescriptionJob DescriptionThe Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and...
-
Receptionist up sales
5 days ago
Los Angeles, United States Pure skin laser center Full time $20 - $35Job DescriptionJob Descriptionmedical spa receptionist and up salesCompany DescriptionPure Skin Laser Center is a private cosmetic laser spa for both men and women.We pride ourselves on providing individualized, superior professional services for our clients using only cutting-edge technologies by offering advanced aesthetic modalities.Company...
-
Front Desk Receptionist
3 weeks ago
Los Angeles, United States Law Office of Alejandro Barajas Full timeFull-time Receptionist position for Immigration Law Firm in Los Angeles, California. Must be bilingual and fluent in Spanish and English, both in speaking and writing. Must have good grammar skills, good communication skills and be well organized.Position includes answering the phone, calendaring appointments and court dates, processing and packaging mail,...
-
Animal Care Specialist
5 days ago
Los Angeles, California, United States Warner Center Pet Clinic Full timeJob OverviewPosition: Veterinary Technicians & ReceptionistsLocation: Warner Center Pet ClinicAre you enthusiastic about providing exceptional care for animals? Do you excel in a lively and challenging atmosphere? Warner Center Pet Clinic is seeking committed Veterinary Technicians and Receptionists (preferably with experience) to enhance our busy and...
-
Front Desk Receptionist
5 months ago
Los Angeles, United States FaceCenterLA Full timeJob DescriptionJob DescriptionWe are a well-established Orthodontic practice seeking a professional, outgoing, front office receptionist. We are growing and in need of more team members!The position is full-time and responsibilities include patient treatment coordination, greeting, scheduling, payments processing, etc. Experience is preferable; however, we...
-
Patient Receptionist/Call Center Representative
2 months ago
Los Angeles, United States ECN Operating LLC Full timeJob DescriptionJob DescriptionJob Title: ReceptionistDepartment: Site Operations Reports To: Site ManagerLocation: Northridge Clinical TrialsStatus: Non-exempt (hourly)Compensation: $15.00 - $17.00 Position Summary: We are seeking a reliable and experienced Receptionist to join our growing team at Elite Clinical Network. This position functions as an...
-
Front Desk Medical Receptionist
4 weeks ago
Los Gatos, United States Los Gatos Pediatrics Full timeJob DescriptionJob DescriptionLos Gatos Pediatrics has been serving the beautiful community of Los Gatos and the rest of South Bay for the past 33 yrs. We are located at the intersection of Hwy 85 and Hwy 17,We have a busy practice with 4 full-time pediatricians.We believe in imparting quality, professional and loving family-centered care to our community of...
Medical Receptionist
3 months ago
If you are interested apply online and send your resume to PBaker@mlkch.org
POSITION SUMMARY
The Medical Receptionist’s primary responsibilities include greeting patients, check-in and check-out processes, managing the center’s wait room, maintaining a clean environment, managing provider through put, answering phones, and scheduling appointments for a high patient volume medical office. Ensure to apply exceptional customer service during each patient encounter while applying multi-tasking and detail oriented accuracy in obtaining and ensuring collection of valid patient demographics and insurance information. Applying effective time management and patient tracking, while working with back office staff to ensure patients are seen in a timely manner. This position reports to the Site Administrator with a dotted line to the Revenue Cycle Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Warmly greet all patients and visitors as soon as they enter the the office suite/waiting area; ensuring use of exceptional customer service at all times.
2. Assists patients in signing in upon their arrival to the center.
3. Patient Registration :Validate, collect, obtain appropriate signatures, documents, and enter the information into office EMR system ensuring accurate collection of:
a. Primary Care office/provider
b. Patient contact phone, email, and home/mailing address
c. Insurance information including subscriber information
i. Verification at each encounter of insurance eligibility or provision of self pay costs when applicable
ii. Validation of system entries to ensure appropriate payers are assigned by visit type, Behavioral health vs. office visits etc.
d. Validation of patient to insurance relationship by viewing Photo ID and Insurance Card
e. Signed consents to treat, assignment of benefits, Notice of Privacy Practice, and demographic information
f. Collects patient responsible amounts including co-payments, payment on account, and self pay payments.
4. Ensures Best practices are followed as it relates to all areas related to registration, check-in and check-out, participating in self monitoring/auditing and cyclical audits by others, closing identified gaps and addressing problem areas timely
5. Answers front desk telephone and obtains necessary information from callers to resolve their questions or route them to the correct persons/department in an efficient manner.
a. Ensures appropriate coverage of front desk operations, including Care Phone assignments is managed daily.
6. Schedules patients as needed from the following scheduling queues:
a. Reschedules in the clinic due to scheduling changes for a provider (displaced patients)
b. Calls patients from the Emergency Department list for Post Discharge attempting to schedule them for a visit within 30 days of discharge from MLKCH
7. Answers questions about organization and provides callers with address, directions, and other information.
8. Performs other clerical duties as needed, such as filing, photo coping, and ensuring documents required for patient check-in are maintained in stock (New Patient Packet) for downtime and uptime operations.
9. Optimizes patients' satisfaction, provider time, and treatment room utilization while the patients are in the practice AND uses best practices while scheduling ensuring adherence to published scheduling guidelines
10. Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider and/or care team of service delays, escalating to management when the delay exceeds an acceptable delay time (i.e., greater than 15 minutes)
11. Ensures a positive patient experience by anticipating patients' anxieties; answering patients' questions; maintaining the reception area ensuring it is a welcoming and clean environment.
12. Ensures availability of treatment information by filing and retrieving patient records within the EMR when presented in clinic; forwards large files timely to HIM department for upload .
13. Maintains patient accounts by obtaining, recording, and updating personal and financial information each time information is presented.
14. Maintains front office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; i.e., deposit materials and patient materials, etc.
15. Help any patient in distress by responding to emergencies per the posted Emergency protocol
16. Protects patients' rights by maintaining confidentiality of personal and financial information. Ensures conversations with patients, in phone, or in person, are spoken in confidential tones.
a. Ensures all patients follow a compliant path, escalating any issues to management for assistance if asked go outside of established best practice or protocol, protecting the organization from risk.
17. Maintains operations by following policies and procedures; reporting needed changes.
18. Contributes to team effort by accomplishing related results as needed.
19. Other duties as assigned by management.
POSITION REQUIREMENTS
A. Education
High School graduate or GED.
B. Qualifications/Experience
At least one (1) year of experience in a medical front office setting or similar, required.
At least one (1) year of experience with direct handling of insurance eligibility/verification, required.
Medical Assistant front office experience, preferred.
C. Special Skills/Knowledge
Ability to maintain a professional and patient care oriented attitude.
Must be able to multitask.
Ability to read and speak fluent Spanish preferred.
Excellent customer service skills, strong and proven efficiency at multi-tasking, flexibility, telephone skills, customer service, time management, organization, attention to detail, scheduling, word processing, professionalism, quality focus.
#LI-PB1
