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Medical Office Receptionist
2 months ago
Los Gatos Pediatrics is a well-established healthcare provider dedicated to delivering exceptional pediatric care to the South Bay community. With a focus on family-centered service, we pride ourselves on our commitment to quality and professionalism.
Role Summary: As a Medical Office Receptionist, you will collaborate with a team of receptionists in a dynamic front office environment.
Key Responsibilities:
- Manage a high volume of incoming calls, handling multiple phone lines while scheduling appointments for our pediatricians.
- Check in patients, process co-payments, and verify insurance details efficiently.
- Facilitate communication by taking messages for medical advice or inquiries directed to our nursing staff and physicians.
- Handle incoming and outgoing faxes as required.
- Assist patients with necessary documentation, including school forms and other paperwork.
- Organize and file laboratory results and reports in patient records, ensuring accurate scanning of documents into our electronic medical records system.
- Coordinate referrals to specialists as needed.
Work Schedule: The office operates Monday through Friday from 8:30 AM to 5:00 PM, with occasional Saturday morning shifts.
As a private practice, we value versatility and cross-training among our staff, providing a collaborative work environment.
Qualifications: Candidates should possess a High School Diploma and a Completion Certificate from a recognized Medical Assistant program. A minimum of one year of experience in a medical office setting is required, along with proficiency in electronic medical records, preferably EPIC. Training will be provided for our specific systems.
We seek dependable individuals who are dedicated to their roles and our mission.
If you are interested in this opportunity, please submit your resume for consideration.
