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Parking Operations Supervisor

2 months ago

Dallas, United States The Parking Spot Full time

Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The Parking Spot and Park ‘N Fly by The Parking Spot.
The Parking Spot has a culture and atmosphere that endorses the principles of teamwork and integrity with a small business feel. As a member of The Parking Spot Team, you’ll have the opportunity to work in a truly supportive environment while receiving great compensation and benefits
What We Offer: 

Immediate job offer after successful interview and background check
Great tips and regular bonus opportunities for those who are eligible 
Consistent schedules
For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
Paid Time Off, Vacation Pay, and Paid Holidays
Training and professional development opportunities 

Position Summary: 
Our Assistant Manager role is a key part of our operations leadership team, assisting our General Manager in the day-to-day operations of a facility. You will be responsible for overseeing the facility and fleet, as well as helping to hire, train and manage our amazing staff members As is the case with all roles at The Parking Spot, there is a lot of growth opportunity for someone coming into this position.  
Schedule: Sunday to Thursday, 3pm to 11pm (Friday and Saturday off)
Location: Dallas Love Field 1 & 2
Key Responsibilities:

Oversees the physical condition and appearance for the facility and fleet
Monitors the performance of employees within a shift to assure operational standards are met 
Trains employees to perform their specific responsibilities
Completes assigned projects relating to operational improvements, maintenance and shuttle repair
Successfully handles any and all customer service issues that may arise
Assures that all employees, on a particular shift, follow all company policies and procedures as set forth in the Employee Handbook
Must be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shift
Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles
Performs additional duties as reasonably requested by Management

Knowledge, Skills & Experience Required:

Bachelor’s degree (preferred) or more than five years in a management position with direct supervisory experience 
Must have previous driving experience
Ability to work a varied and flexible schedule
Ability to prioritize work and promptly follow directions
Excellent English communication (verbal / written) and interpersonal skills
Strong analytical skills to gather and summarize data for reports
A solid employment record and previous customer service experience preferred
Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s license, and CDL where required 
Must be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/ or state regulations
Must be able to maintain a smile and courteous disposition toward external and internal customers

___________________
At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)