Service Coordinator

2 weeks ago


Utica, United States Lincoln Electric Full time

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 11,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

 

 Location: Shelby - Shelby Township, MI, United States (US)
Employment Status: Salary Full-Time
Function: Customer Experience
Req ID: 25192 

 

 
Service Coordinator

Duties and Responsibilities:

 


Works on selling service opportunities to customers for equipment that is in use at their facilities.
Works with customers to make sure that they have all spare parts needed and on hand for their equipment.
Works with customers to sell health assessment opportunities.
Organizes and plans all resource needs on all health assessment trips.
Responsible for completion of all health assessment documents and reviewing with customers.
Responsible for putting together a quote for all health assessment items to share with customer.
Responsible for planning service requests for customer that call requesting service.
Responsible for on time initiation of invoicing on all sold service jobs.
Works with customers to sell training opportunities
Organizes and plans sold training opportunities.
Works with sales department to put in spare parts and health assessment opportunities in the quotes.
Assist PM’s with putting together installation plans on projects as needed.
Assist PM’s with getting installation quotes for projects. Coordinate outside installation/service resources, negotiate rates and schedule as required.
Assisting in the quoting process for service/installation.
Responsible for Equipment Installation /Kits – Lineup/ Buyoff list prior to ship / Assist on Installations when required / Follow up with the appropriate Engineering Department on Field Changes / Assist with daily customer requests.
Participate in meetings as required with the project manager and department supervisors to line-up installation plans and review all open-issues prior to shipment.
Assist on local service calls and installations as required.
Supervise installation, de-bug, and buyoff activities at customer locations when required.
Works with site manager to assure proper flow of daily activities at customer locations.
Back up to service manager for hot line calls and vacations.


 

 

Prerequisites:

Educational:   High School Diploma required.

                       Two-year business degree preferred. 

Training:         Must be computer literate and proficient in Microsoft Office. Must be proficient in using

                        Epicor within 2 months of having this position.

Experience:     Minimum of 10 years of manufacturing management or sales experience in an automation

                        environment.
 


Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.


  • Service Coordinator

    4 weeks ago


    Utica, New York, United States Upstate Cerebral Palsy Full time

    Service Coordinator Job Description **Job Summary** We are seeking a highly skilled Service Coordinator to join our team at Upstate Caring Partners. As a Service Coordinator, you will play a critical role in establishing relationships with families of children aged birth to 3 years with developmental disabilities. Your primary responsibility will be to...

  • Service Coordinator

    2 weeks ago


    Utica, New York, United States Upstate Cerebral Palsy Full time

    Job Title: Service CoordinatorUpstate Caring Partners is seeking a highly motivated and compassionate Service Coordinator to join our team. As a Service Coordinator, you will play a vital role in establishing relationships with families of children aged birth to 3 years with developmental disabilities.Key Responsibilities:Provide initial and ongoing service...

  • Service Coordinator

    3 months ago


    Utica, United States Venture Forthe Full time

    Venture Forthe is one of the largest and fastest-growing Licensed Home Care Agencies in Western NY! We are looking to add a Service Coordinator to our team. The Service Coordinator assists the prospective participant to become a waiver participant and coordinates and monitors the provision of all services in the Service Plan. Services may include Medicaid...

  • Service Coordinator

    2 weeks ago


    Utica, New York, United States Upstate Cerebral Palsy Full time

    Job Title: EI Service CoordinatorWe are seeking a highly motivated and compassionate EI Service Coordinator to join our team at Upstate Caring Partners. As a key member of our Early Intervention team, you will play a vital role in establishing relationships with families of children aged birth to 3 years with developmental disabilities.Job Summary:The EI...

  • Service Coordinator

    3 weeks ago


    Utica, New York, United States Venture Forthe Full time

    Job Title: Service CoordinatorVenture Forthe is a leading provider of home care services in Western New York, seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in assisting prospective participants to become waiver participants and coordinating the provision of services in their Service...

  • Service Coordinator

    2 weeks ago


    Utica, Michigan, United States Lincoln Electric Full time

    Job Title: Service CoordinatorLincoln Electric is a world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly, and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Our company is recognized as the Welding ExpertTM for its...

  • Service Coordinator

    2 weeks ago


    Utica, Michigan, United States Lincoln Electric Full time

    Job Title: Service CoordinatorLincoln Electric is a world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly, and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Our company is recognized as the Welding ExpertTM for its...

  • Service Coordinator

    1 month ago


    Utica, United States Lincoln Electric Full time

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science,...


  • Utica, Michigan, United States Entech Staffing Solutions Full time

    Job Position:Field Service DispatcherLocation:Shelby Township, MI 48315Pay Rate:$25.00/hrShift:Job DescriptionOverview:The Customer Service Coordinator is responsible for scheduling and coordinating customer service resources to ensure timely and efficient service delivery.This role works closely with the Call Center and Customer Service Supervisor to...


  • Utica, Michigan, United States Entech Staffing Solutions Full time

    Job Title: Customer Care DispatcherJob Summary: Entech Staffing Solutions is seeking a highly organized and detail-oriented Customer Care Dispatcher to join our team. As a Customer Care Dispatcher, you will be responsible for scheduling and coordinating customer service resources to ensure timely and efficient service delivery.Key Responsibilities:•...


  • Utica, Michigan, United States Entech Staffing Solutions Full time

    Job Title: Customer Care DispatcherJob Summary: Entech Staffing Solutions is seeking a highly organized and detail-oriented Customer Care Dispatcher to join our team. As a Customer Care Dispatcher, you will be responsible for scheduling and coordinating customer service resources to ensure timely and efficient service delivery. This role requires strong...

  • Service Coordinator

    2 months ago


    Utica, United States UCP Madison County Full time

    $17.00/hour Training Rate $11/unit The Early Intervention Service Coordinator establishes relationships with families of children aged birth to 3 years with developmental disabilities in order to create and sustain services identified through the development of an Individual Family Service Plan. This Service Coordinator schedules and conducts meetings, makes...

  • Service Coordinator

    2 months ago


    Utica, United States Upstate Cerebral Palsy Full time

    $17.00/hour Training Rate $11/unit The Early Intervention Service Coordinator establishes relationships with families of children aged birth to 3 years with developmental disabilities in order to create and sustain services identified through the development of an Individual Family Service Plan. This Service Coordinator schedules and conducts meetings,...

  • Service Coordinator

    2 months ago


    Utica, United States UCP Madison County Full time

    $17.00/hour Training Rate $11/unit The Early Intervention Service Coordinator establishes relationships with families of children aged birth to 3 years with developmental disabilities in order to create and sustain services identified through the development of an Individual Family Service Plan. This Service Coordinator schedules and conducts meetings,...


  • Utica, New York, United States RCIL Full time

    Job Title: Bilingual Human Services CoordinatorWe are seeking a highly skilled and motivated Bilingual Human Services Coordinator to join our team at RCIL. As a Bilingual Human Services Coordinator, you will play a critical role in supporting individuals with disabilities to live in their communities of choice.Job Summary:The successful candidate will be...


  • Utica, New York, United States Sodus Rehab & Nursing Center Full time

    Diet Technician Job DescriptionWe are seeking a skilled Diet Technician to join our team at Sodus Rehab & Nursing Center. As a Diet Technician, you will play a vital role in ensuring the nutritional needs of our residents are met.Key Responsibilities:Coordinate dietary services with other departments to ensure seamless operations.Meet with dietary staff to...


  • Utica, New York, United States Sodus Rehab & Nursing Center Full time

    Diet Technician Job DescriptionWe are seeking a skilled Diet Technician to join our team at Sodus Rehab & Nursing Center. As a Diet Technician, you will play a vital role in ensuring the nutritional needs of our residents are met.Key Responsibilities:Coordinate dietary services with other departments to ensure seamless operations.Meet with dietary staff to...


  • Utica, New York, United States RCIL Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Support Services Coordinator to join our team at RCIL. The successful candidate will be responsible for developing and maintaining positive relationships with referral sources and key stakeholders, as well as maintaining written documentation of guidelines for the Housing Subsidy and Family...


  • Utica, New York, United States Resource Center for Independent Living Full time

    Bilingual Human Services CoordinatorWe are seeking a highly skilled and compassionate Bilingual Human Services Coordinator to join our team at Resource Center for Independent Living. As a key member of our team, you will play a vital role in supporting individuals with disabilities to live independently in their communities.Key Responsibilities:Support...


  • Utica, New York, United States Mavis Tire Supply Full time

    About the PositionThe Automotive Assistant and Service Manager is responsible for the efficient operation of the repair shop. This includes scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs, and exceeding customer expectations. The individual must be knowledgeable of under-car repairs, alignments,...