Auto Loan Specialist

4 weeks ago

Tempe AZ, United States OneMain Financial Full time

At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation. Our Auto Loan Specialist exercise good judgment and discretion to facilitate business decisions, have strong product knowledge and drive for results, multitask, and have excellent time management skills. We’re currently offering part time positions based on business needs.

In the Role

  • Reach out to customers via outbound calls or responding to inbound calls from potential customers
  • Communicate with dealer and merchants in handling escalated situations
  • Form close partnerships with supporting business partners such as Product Support Managers, Verifications, and Underwriting
  • Assist in collateral swaps and unwinding of purchase loans
  • Identify defects which will delay our defined timeline with the customer and escalate to ensure all pertinent parties are notified and new timelines are mutually agreed upon. In addition, work with senior management and project teams for necessary process and system enhancements.
  • Partner closely with team and peers, with an understanding that the above defined milestone events are of the utmost importance
  • Process applications and closing secured title or auto loans
  • Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals
  • Read and understand credit bureau reports and maintain a high level of personal lending product knowledge. 
  • Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
  • Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment

Requirements

  • High School Diploma or GED. 
  • Sense of urgency in meeting or exceeding application processing goals

Preferred:

  • 2 or more years’ experience in inside sales, customer service, retail, or call center environment. 
  • Basic understanding of credit or personal finance concepts. 
  • Bilingual: Spanish

Location: Onsite - Tempe, AZ

Department Schedule: Mon-Fri 8:00 AM—10:00 PM (Central Time), Saturday 8:00 AM -9:00 PM (Central Time) (minimum of 3 Saturdays scheduled per month). Flexible scheduling available within hours listed. 

Who we Are  

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. 

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:  

  • Health and wellbeing options for team members and their dependents 
  • Up to 4% matching 401(k) 
  • Employee Stock Purchase Plan (10% share discount) 
  • Tuition reimbursement 
  • Continuing education 
  • Bonus eligible 
  • Paid time off 
  • Paid volunteer time  
  • And more 

  • Auto Loan Specialist

    1 month ago

    Tempe, AZ, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...

  • Auto Loan Specialist

    1 month ago

    TEMPE, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...

  • Auto Loan Specialist

    2 months ago

    Tempe, AZ, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...

  • Loan Specialist

    4 weeks ago

    Tempe, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...

  • Consumer Loan Sales Specialist

    1 month ago

    Tempe, Arizona, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and results-driven Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for empowering customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.Key ResponsibilitiesDeliver...

  • Retail Loan Collections Specialist

    2 months ago

    Phoenix, AZ, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. Deliver results related to individual and branch sales...

  • Community Specialist

    1 month ago

    Tempe, AZ, United States OneMain Financial Full time

    They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation. Our Auto...

  • Community Specialist

    4 weeks ago

    Tempe, AZ, United States OneMain Financial Full time

    They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation. Our Auto...

  • Loan Documentation Specialist

    6 days ago

    Tempe, United States U.S. Bancorp Full time

    Are you detail oriented, agile and big on communication? Come join this collaborative team within our Collateral Management Administration as a Loan Documentation Specialist! As a Loan Documentation Specialist, you will coordinate the preparation of Management, Specialist, Collateral, Processing, Banking

  • Consumer Loan Sales Specialist

    1 month ago

    Phoenix, AZ, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. IN THE ROLE   Deliver results related to individual...

  • Verification Specialist

    4 weeks ago

    Tempe, AZ, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications. Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies. In addition, specialists identify and escalate complex issues as they are identified. In...

  • Verification Specialist

    1 month ago

    Tempe, AZ, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications. Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies. In addition, specialists identify and escalate complex issues as they are identified. In...

  • Consumer Loan Sales Specialist

    4 weeks ago

    Tempe, Arizona, United States OneMain Financial Full time

    About the RoleAt OneMain Financial, we're looking for a talented Consumer Loan Sales Specialist to join our team. As a Consumer Loan Sales Specialist, you'll play a critical role in empowering customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.Key ResponsibilitiesDeliver results related...

  • Consumer Loan Sales Specialist

    2 months ago

    Flagstaff, AZ, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   I n the Role    Deliver results related to...

  • Claims Specialist

    3 weeks ago

    Tempe, Arizona, United States State Farm Mutual Automobile Insurance Company Full time

    About the RoleWe are seeking a skilled Claims Specialist to join our team at State Farm. As a Claims Specialist, you will play a critical role in helping our customers through the claims process, providing Remarkable service, and resolving claims in a timely and efficient manner.Key ResponsibilitiesOur ideal candidate will have experience in auto and/or...

  • Bilingual Consumer Loan Sales Specialist

    2 months ago

    Tucson, AZ, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   I n the Role    Deliver results related to...

  • Auto Collections

    6 days ago

    Tempe, United States Manpower Full time

    Our client, In Financial Services Industry is seeking an Auto Collections Representative to join their team. As an Auto Collections Agent, you will be part of the Collections Dept supporting Loan Services. The ideal candidate will have Auto Collections experience and/or Retail Collections which will align successfully in the organization. Position...

  • Consumer Loan Sales Specialist

    2 months ago

    Prescott Valley, AZ, United States OneMain Financial Full time

    At OneMain , Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   I n the Role    Deliver results related to...

  • Home Loan Specialist

    2 weeks ago

    Phoenix, AZ, United States Ledgent Technology Full time

    Our client is a leading national home loan lender and is currently seeking a Home Loan Specialist in Phoenix, Arizona. $22-24/hr W2Contract to hireResponsibilities:The Home Loan Specialist is a role supporting various Channels. As the Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business...

  • Customer Service Representative

    4 weeks ago

    Tempe, Arizona, United States America First Credit Union Full time

    About America First Credit UnionAmerica First Credit Union is a not-for-profit, member-owned financial cooperative that provides a full range of financial services to its members. With a commitment to serving our communities and our members, we strive to be a leader in the financial industry.Job SummaryWe are seeking a highly motivated and customer-focused...