Verification Specialist

4 weeks ago

Tempe AZ, United States OneMain Financial Full time

The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications. Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies. In addition, specialists identify and escalate complex issues as they are identified.

In the Role

  • Acquire and maintain thorough knowledge and understanding of OneMain’s policies and procedures, state and federal laws and verification workflow
  • Ensure loan stipulations are distributed appropriately to ensure that cycle time meets or exceeds customer expectations and individual process and service level standards
  • Verification activities may include validating identity, address, and social security number; employment, auto insurance, automobile value, lien and title verification; analyzing proof of income and disposable income; fulfilling loan requests, perfecting liens and reviewing loan documents for accuracy and completeness.
  • Provide escalation support on complex issues that may occur to ensure timely and accurate processing of loan stipulations
  • Identify anomalies or complex issues and decisively escalate to provide a timely and seamless transition within the process
  • Identify, investigate and/or escalate potential fraud risks
  • Act as a liaison between multiple internal and external customers and/or vendors. This will include written and verbal communication with OneMain team members
  • Identify process improvement opportunities to increase efficient and effective loan stipulation verification
  • Identify process related risks and offer suggestions on potential controls to mitigate risks

Requirements:

  • High School Diploma or GED.
  • 1+ year of prior experience in verification processing and / or fulfillment.
  • Strong communication skills (oral, written, and interpersonal).

Location:

Tempe, AZ

The average work week has scheduling during standard business hours (8 AM – 5 PM) and at least two late nights of 1 PM – 10 PM. The schedule includes at least two Saturdays per month, one late Friday (until 7:00 PM) and some extended hours at the end of each month.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k) 
  • Employee Stock Purchase Plan (10% share discount) 
  • Tuition reimbursement 
  • Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

  • Verification Specialist

    1 month ago

    Tempe, AZ, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications. Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies. In addition, specialists identify and escalate complex issues as they are identified. In...

  • Verification Specialist

    1 week ago

    Tempe, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications. Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies. In addition, specialists identify and escalate complex issues as they are identified. In...

  • Verification Specialist

    2 weeks ago

    TEMPE, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications.  Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies.  In addition, specialists identify and escalate complex issues as they are identified....

  • Verification Specialist

    1 month ago

    TEMPE, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications.  Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies.  In addition, specialists identify and escalate complex issues as they are identified....

  • Verification Specialist

    1 month ago

    TEMPE, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications.  Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies.  In addition, specialists identify and escalate complex issues as they are identified....

  • Verification Specialist

    2 weeks ago

    Tempe, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications.  Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies.  In addition, specialists identify and escalate complex issues as they are identified....

  • Verification Specialist

    2 weeks ago

    Tempe, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications.  Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies.  In addition, specialists identify and escalate complex issues as they are identified....

  • Verification Specialist

    2 weeks ago

    Tempe, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications.  Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies.  In addition, specialists identify and escalate complex issues as they are identified....

  • Verification Specialist

    4 weeks ago

    Tempe, Arizona, United States Carvana Full time

    Key Responsibilities:As a Verification Advocate at Carvana, you will interact with customers via phone, receiving inbound calls and making outbound calls to guide them through the purchase process. You will review and approve customer documents, answer questions, and help resolve account issues. Additionally, you will accurately review underwriting...

  • Overnight Stock Specialist

    1 month ago

    Tempe, AZ, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications. Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies. Acquire and maintain thorough knowledge and understanding of OneMain’s policies and...

  • Overnight Stock Specialist

    4 weeks ago

    Tempe, AZ, United States OneMain Financial Full time

    The Centralized Verification Specialists work with customer facing teams to provide accurate and timely examinations of OneMain consumer loan applications. Specialists ensure that essential loan approval stipulations are addressed, resolved, and meet company policies. Acquire and maintain thorough knowledge and understanding of OneMain’s policies and...

  • Community Specialist

    4 weeks ago

    Tempe, AZ, United States OneMain Financial Full time

    They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation. Our Auto...

  • Community Specialist

    1 month ago

    Tempe, AZ, United States OneMain Financial Full time

    They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation. Our Auto...

  • Auto Loan Specialist

    4 weeks ago

    Tempe, AZ, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...

  • Auto Loan Specialist

    1 month ago

    Tempe, AZ, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...

  • Senior Foreclosure Team Lead

    2 weeks ago

    Tempe, Arizona, United States Newrez Full time

    The Senior Foreclosure Team Lead is responsible for overseeing a team of foreclosure specialists and administrators, ensuring efficient performance in processes, procedures, timelines, and metrics. This role is responsible for all aspects of training and personnel management for the team.Direct ReportsForeclosure SpecialistDocument Verification...

  • Prior Authorization Specialist

    2 weeks ago

    Tempe, United States TEKsystems Full time

    Job DescriptionJob DescriptionAs the Prior Authorization Representative (Healthcare)If you’re ready to explore the next step in your career:You’ll enjoy…Career Opportunities – Tons of growth opportunities for your careerStandard Hours – 100% in office role. Monday-Sunday (8:00 AM - 5:00 PM)Shift options: Monday-Friday, Tuesday-Saturday, or...

  • Supervisor - Foreclosure (On - Site)

    4 months ago

    Tempe, United States Newrez Full time

    Primary Function The Supervisor Foreclosure will oversee a team of foreclosure specialists and administrators and ensure that the team is performing efficiently with respect to processes, procedures, timelines, and other metrics, and also be responsible for all aspects of training and personnel management for the team. Direct Reports Foreclosure...

  • Senior Safety Specialist

    3 weeks ago

    Tempe, United States JE Dunn Full time

    The Senior Safety Specialist will coordinate and implement the field safety program for routine and complex construction projects. This position will be responsible for conducting safety inspections, identifying and documenting abatement of hazardous conditions, writing reports and performing trend analysis. All activities will be performed in support of...

  • Advanced Tasking Centralized Support Specialist III

    1 week ago

    Tempe, United States TEKsystems Full time

    Description: ●Work as a member of the Advanced Tasking Team. This can include but is not limited to: ●Consult Orders (Specialist Office Visits) ●Procedure Orders (Ex: MRI/CTs, Radiology, DME, Mammogram, etc.) ●Prescription Authorization (Ex: High Cost Specialty Medications) ●Provider Support Room (Ex: Clinically Urgent Tasks for IOPs/VMT...