Community Specialist
1 month ago
They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation. Our Auto Loan Specialist exercise good judgment and discretion to facilitate business decisions, have strong product knowledge and drive for results, multitask, and have excellent time management skills. We’re currently offering part time positions based on business needs.
Form close partnerships with supporting business partners such as Product Support Managers, Verifications, and Underwriting
In addition, work with senior management and project teams for necessary process and system enhancements.
Process applications and closing secured title or auto loans
Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
Sense of urgency in meeting or exceeding application processing goals
2 or more years’ experience in inside sales, customer service, retail, or call center environment.
~ Basic understanding of credit or personal finance concepts.
~ Bilingual: Spanish
Department Schedule: Mon-Fri 8:00 AM—10:00 PM (Central Time), Saturday 8:00 AM -9:00 PM (Central Time) (minimum of 3 Saturdays scheduled per month). Flexible scheduling available within hours listed.
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
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