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Fraud Agile Product Owner Lead
3 months ago
Why USAA?
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. As a dedicated Fraud Agile Product Lead will be responsible for managing the prioritization, documentation, execution and dependent workstreams associated with delivering scaled agile features, related to specific initiatives, epics, or business milestones.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. Relocation assistance is not available for this position.
This position can work remotely in the continental U.S. with occasional business travel.
Partners with Bank agile team to develop, translate and drive the vision and strategy to key stakeholders and Bank agile team members on Bank products to include member satisfaction. Leads the Bank agile team in ensuring understand business requirements for effective Bank product solutions.
- Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team’s backlog of work.
- Collaborates with stakeholders from the Bank and IT to determine business needs required for implementing strategic objectives and deliver quality and innovative solutions.
- Drives execution of successful objective implementation for Bank products and customer experience.
- requires an innovative, data-driven approach to decision making including allocating funds and developing and tracking OKRs that drive product success.
- Accountable for setting and delivering against Bank agile team-level OKRs.
- Owns Bank agile team backlog (grooming, prioritization, and refinement).
- works with the Bank agile team to estimate story size and complexity.
- Optimizes the flow of value by assisting the multi-Bank agile team environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues that have a broad impact on the business.
- Acts in service of the Bank agile team's needs and goals; coaches, engages and provides feedback to the Bank agile team on work-in-progress; clarifies requirements, and takes an innovative approach to solving unique problems that may prevent the Bank agile team from progressing on objectives.
- Identifies and drives opportunities for continuous Bank agile team and process improvement. Leads projects with notable risk and complexity; develops the strategy for project execution.
- Anticipates business and regulatory issues; recommends product, process or service improvements.
- Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
- Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
- Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
- Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
- Experience in engineering methodologies and Change Management practices to translate business requirements into functional specifications.
- Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules, and regulations.
- Experience communicating complex ideas, anticipating potential objections, and persuading others, often at senior levels, to adopt a different point of view.
Must have background in SCALED AGILE (Kaizen, SAFE, LESS) 3-10 years preferred
- Preferred to have had previous experience as an Agile Product Owner
- Data Lake/Data Design background is preferred
- Fraud Background is a bonus
- US military experience through military service or a military spouse/domestic partner
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
