Account Servicing Unit Manager
2 weeks ago
The Opportunity: We are looking for a self-motivated leader who's passionate and dedicated to their team's success and growth. As a Unit Manager of our back office Account Servicing Specialists, you'll be responsible for delivering strong performance, ensuring high quality standards are met, and maximizing employee engagement and morale. In addition, you'll work closely with all True Accord teams to improve our platform by providing feedback on our product performance. What You'll Do Supervise a team of 15-20 Account Servicing Specialists, oversee day-to-day operations within the unit and ensure tasks are completed accurately and on time Deliver all training and development needs for assigned team, evaluating performance against goals and driving results at the agent, team and department level Monitor and drive results, ensuring agent and team adherence to policies and procedures, while meeting internal and external service levels Facilitate ongoing performance management; including development, and accountability discussions Motivate employees to reach departmental goals and objectives while driving high engagement Identify trends and escalate issues to the Sr Leadership Team in a timely manner to enhance customer/client experience, improve policies and procedures and minimize risk Identify, recommend and support the implementation of programs for the improvement of back office processes, increase productivity and reduce cost Create, maintain and distribute reporting and conduct time study analysis that adds insight to the client inventory reconciliations, payment file management, exception report review, and S F T P tracking process. Handle escalated issues or inquiries from team members or external stakeholders, resolving them in a timely manner Compliance with F D C P A, H I P A A, F E R C A, U D A A P, P C I D S S, State & Federal regulations Other duties as assigned What We're Looking For: 4+ years of collections experience with 2+ years in Back Office management Exceptional leadership skills with a proven track record of results in coaching, mentoring and developing back office agents to meet and exceed established goals Demonstrated proficiency in process management methodologies and a proven track record of fostering a continuous process improvement mindset within teams or organizations Ability to organize, analyze and interpret significant data in a structured manner to make sound business recommendations and/or decisions; attention to detail and problem-solving abilities Ability to support and maintain a team environment where collaboration and the knowledge transfer process are critical for success Successfully work in a fast paced environment, manage multiple tasks/projects and deadlines simultaneously and adapt quickly to change Fluent with Microsoft Office and other Google and Windows-based programs ( Word, Power Point, Sheets, etc.) Great communication skills, with an ability to frame messages appropriately for technical and non-technical audiences Benefits, Perks, and Culture
- Unlimited P T O
- Medical benefit contributions in congruence with local laws and type of employment agreement
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Account Servicing Unit Manager
2 weeks ago
Lenexa, Kansas, United States TrueML Full timeThe Opportunity:We are looking for a self-motivated leader who's passionate and dedicated to their team's success and growth. As a Unit Manager of our back office Account Servicing Specialists, you'll be responsible for delivering strong performance, ensuring high quality standards are met, and maximizing employee engagement and morale. In addition, you'll...
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Back Office Unit Manager
7 days ago
Lenexa, United States TrueML Full timeWhy TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing...
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National Account Manager
4 weeks ago
Lenexa, United States Farm Journal Media Full timeJob DescriptionJob DescriptionThe National Account Manager position is responsible for integrating multiple facets of Farm Journal’s research, data, and marketing assets through the interchange of information discovery to establish customer needs to maximize client profitability and satisfaction. The crops inputs market has been identified by the...
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Director - Treasury Management
4 days ago
Lenexa, KS, United States CommunityAmerica Credit Union Full timeSummaryThe Director, Treasury Management leads the treasury management function within the credit union’s commercial banking division. The Director is responsible for strategic leadership, sales management, product development and implementation, and all other operational activities that support the successful execution of the treasury management and...
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Franchise Accountant
7 days ago
Lenexa, United States City Wide Facility Solutions Full timeJob DescriptionJob DescriptionCity Wide is seeking an entry-level Franchise Accountant professional with excellent communication skills to join our team! Are you graduating soon or have a degree in Accounting and/or Finance? Do you have a strong attention to detail and enjoy helping other? If yes, consider the role with City Wide today!The Franchise...
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Franchise Accountant
1 month ago
Lenexa, United States City Wide Facility Solutions Full timeJob DescriptionJob DescriptionCity Wide is seeking an entry-level Franchise Accountant professional with excellent communication skills to join our team! Are you graduating soon or have a degree in Accounting and/or Finance? Do you have a strong attention to detail and enjoy helping other? If yes, consider the role with City Wide today!The Franchise...
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Assistant Property Manager
2 weeks ago
Lenexa, United States Nolan Real Estate Services, Inc. Full timeDescriptionLOCATION: London House Apartments - Lenexa, KSWHO WE ARE: Nolan Living owns and manages over 7,000 units across 5 states. We are a growing company and as we continue to grow, we're looking for quality people who share our dedication to customer service and improving our residents' quality of life. At Nolan, we offer:Generous Monthly Commission &...
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Accountant - Construction
3 weeks ago
Lenexa, United States Synergy Staffing Services, LLC Full timeJob DescriptionJob DescriptionGrowing Kansas City construction company is looking for an Accountant to add to their growing organization.The Accountant will be responsible for a variety of duties that include:Manage Accounts receivable that includes applying customer paymentsReview and reconcile general ledger accountsGeneral ledger workAnalyze credit...
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Construction Project Coordinator
3 weeks ago
Lenexa, United States GBA Builders LLC Full timeJob Description Job Description Construction Project Coordinator GBA Builders is dedicated to building the critical environments common in the pharmaceutical, biotech, mission-critical, and other regulated industries. We provide pre-construction consulting, general contracting, design-build, and construction management at-risk services. GBA Builders is...
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Construction Project Coordinator
2 weeks ago
Lenexa, United States GBA Full timeConstruction Project Coordinator GBA Builders is dedicated to building the critical environments common in the pharmaceutical, biotech, mission-critical, and other regulated industries. We provide pre-construction consulting, general contracting, design-build, and construction management at-risk services. GBA Builders is headquartered in Lenexa, Kansas with...
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Accounts Payable Clerk
2 weeks ago
Lenexa, United States Auto Driveaway Franchise Systems LLC Full timeAuto Driveaway Truck Transport is a leading provider of heavy truck (Class 7 and Class 8) transport services along with boutique freight brokerage services. We moves trucks, complex assets, and other freight using drivers in 49 states and parts of Canada for over 500 customers including OEM truck manufacturers, Fortune 500 companies, dealerships and...
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Construction Project Coordinator
3 weeks ago
Lenexa, United States GBA Full timeConstruction Project Coordinator GBA Builders is dedicated to building the critical environments common in the pharmaceutical, biotech, mission-critical, and other regulated industries. We provide pre-construction consulting, general contracting, design-build, and construction management at-risk services. GBA Builders is headquartered in Lenexa, Kansas with...
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Construction Project Coordinator
1 month ago
Lenexa, United States GBA Builders Full timeJob DescriptionJob DescriptionConstruction Project CoordinatorGBA Builders is dedicated to building the critical environments common in the pharmaceutical, biotech, mission-critical, and other regulated industries. We provide pre-construction consulting, general contracting, design-build, and construction management at-risk services. GBA Builders is...
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Accountant - Capital Assets
1 week ago
Lenexa, United States JCPRD Full timeOverview: Make a positive impact on the community by joining the Johnson County Park and Recreation District team and help us enhance the lives of thousands through excellence in parks, recreation, culture, education, and public service. As a JCPRD employee, you'll be part of a locally, regionally, and nationally acclaimed organization that annually hosts...
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Accounts Receivable Specialist
4 weeks ago
Lenexa, United States Splintek Inc Full timeJob DescriptionJob DescriptionDescription:Splintek is a Lenexa based, made in the USA manufacturing company in the business of providing high-quality healthcare products to Retailers, Professionals and direct to consumers since 1996. Innovation, team-based, high energy, casual business environment. Splintek’s mission is to enhance the quality of life...
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Sales Service Representative
4 days ago
Lenexa, United States Aramark Uniform Services Full time** Sales Service Representative** **Job Category****:** In Unit-Sales-Frst Ad **Requisition Number****:** SERVI018020 Showing 1 location **Job Details** **Description** Essential duties and responsibilities of the position include but are not limited to: Meets sales goals for overall route growth to enhance profitability. Prospecting, Cold Calling, Setting...
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Customer Service Specialist
2 weeks ago
Lenexa, United States Rollins Full time** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020277 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our **Customer Service Specialists** are...
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Franchise Accountant
4 weeks ago
Lenexa, Kansas, United States City Wide Facility Solutions Full timeCity Wide is seeking an entry-level Franchise Accountant professional with excellent communication skills to join our team! Are you graduating soon or have a degree in Accounting and/or Finance? Do you have a strong attention to detail and enjoy helping other? If yes, consider the role with City Wide today! The Franchise Accountant will be responsible for...
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Merchandiser Accounting Assistant
2 weeks ago
Goodland, KS, United States The Scoular Company Full timeOverview of position: Scoular has recently made an exciting investment in an owned asset to crush both soybeans and canola for use in the growing renewable diesel and sustainable aviation fuel markets. The Merchandiser Assistant I (MA I) has primary responsibility to perform administrative accounting functions and insure adherence to proper control...
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Customer Service Analyst
5 days ago
Lenexa, United States Raytheon Technologies Corporation Full timePerforms duties related to the administrative shipping of units. Creates pack slips and invoices for orders. Validate that estimates are approved by the customer. Scans documentation for electronic retention. Maintains knowledge of RTX organizati Customer Service, Shipping, Analyst, Service Manager, Customer, Manufacturing, Retail, Skills