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Telecommunications Client Partner
2 months ago
Client Partner - Telecommunications
Slalom seeks a Seattle based Client Partner to join the team to expand the Slalom brand within an established wireless telecom client. You will work closely with capability leaders and other markets to collectively establish Slalom as the "go-to" consulting partner for transformation projects across business and technology. The Client Partner will engage with colleagues throughout Slalom to introduce thought leadership, create winning proposals, and deliver superlative work, thereby growing Slalom's consulting footprint with existing customers and opening doors to new ones. This leader will also deliver solutions that enhance our transformation story and build on our strong foundation with our current strategic & emerging partners.
What You'll Do
• Bring to life our vision that "we accelerate the growth and innovation-at-scale of technology companies, becoming their trusted consulting partner of choice via our thought leadership and ability to consistently drive business outcomes."
• Client Management:
o Industry Experience: expertise, passion, and thought leadership about the compelling events driving transformation in the wireless industry. Ability to apply industry issues within a client setting and have a thoughtful point of view.
o Client Relationships: Has worked closely with the Sales Exec, Capability Leads and Delivery Leaders to cultivate relationships at the EVP/C-level. Has managed escalations and works ahead at the C-level preventing surprises and mitigating risk when issues arise. Has trained and supported others in key operations functions.
o Portfolio Management: Has collaborated with the Sales Exec to create an account plan at a high complexity, multi-market account.
o Engagement Management: Has identified opportunities to engage SMEs to assist with or augment project delivery. Has helped to drive the thought leadership around improving our transformational customer love scores.
• Account Leadership:
o Business Development: Has driven proposals and partners with Pursuit Team to develop and execute on sales strategy. Has led the negotiation and closing of opportunities.
o Financial Management: Has an understanding of nuances and differences from running operations at multiple accounts. Has experience knowing common approaches to working with procurement organizations and the inherent differences in procurement across client sizes and industries.
• Seattle Leadership & Collaboration:
o Strategy: in close collaboration with local market leaders, align global account and local market strategies.
o Practice Collaboration: work collaboratively with Slalom practices to define service offerings that meet Technology industry needs, bring those offerings to-market, and deliver capabilities through project work.
o Public Relations: promote Slalom in the market by attending / speaking at industry events, panels, etc.
About You
• Professional Experience
o 5 years professional services account/delivery management experience
o 7 years of relevant experience working with the wireless and/or telecom industry, either in-house and/or consulting industry
• Consulting
o Experience managing transformational programs that incorporate people, processes, and technology.
o Relevant experience managing to utilization targets
o Hands-on contract negotiation experience with NDA's, MSA's, & SOW's
o Experience managing the performance of individual consultants, either direct reports and/or as members of project team
o Excellent negotiation, conflict management, problem solving and decision-making skills
o Superlative writing skills & deep experience with creating highly polished content for client executives
o Deep experience with oversight, governance, and quality assurance of all sold/managed engagements
o Maintains awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
About Us
Slalom is a next-generation professional services company creating value at the intersection of business, technology, and humanity. With our fiercely human approach, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by over 700 technology partners, our nearly 12,000 team members in eight countries and 49 offices help people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For nine years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $195,000 to $245,000 for Director and $170,000 to $220,000 for Senior Principal. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
