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Application Support Specialist
1 month ago
Role: Application Support Specialist
Work Location: Henderson, NV 89015
Contract: 6-12 months (high possible to extend)
Working days and hours: Monday – Thursday 7:30AM – 5:30 PM, 38-hour work week (9.5 hours/day - .5 unpaid lunch) = 10 hour work days
Note: Open to Remote after the training period
Job Description:
We are seeking a skilled and experienced Technical Support Specialist to join our team. The ideal candidate will have a strong technical background and the ability to support a wide range of software applications, manage databases, and troubleshoot network issues.
Required Experience:
Supporting software applications at a technical level
Reporting tools (ex: Crystal Reports, SSRS – SQL Server Reporting Services)
Database tools: (ex: Toad, Microsoft SQL Server Management Tools)
SQL query languages
Network traffic monitoring tools (ex: WireShark, Fiddler)
API monitoring\troubleshooting tools (ex: Postman, Swagger, SoapUI)
FTP applications (ex: FileZilla, WinSCP, Axway)
Browser debugger tools (Chrome or IE’s Developer Tool
General understanding of:
Information Security
Cloud platforms (AWS, AZURE)
GIS
Desired Skills and Experience (but not mandatory)
Server Management (IIS Config\Web Servers)
Scripting (PowerShell, Python)
Working directly with end users to:
o Gather requirements
o Test requested modifications
o Perform UAT
Thank you for your time and I look forward to receiving your reply today.