Sales Coordinator

1 month ago

Auburn, United States The Hotel at Auburn University Full time
PLACE OF WORK:

Sales Office/Hotel and occasionally off-site supporting Catering and Conference Services Manager(s) directly and indirectly with clients and events

JOB OVERVIEW:

Event Coordinator is responsible for directly assisting/supporting all Catering and Conference Services Managers via the following (but not limited to) capacities:
  • Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercises decision making skills to direct caller's requests. Accurately records messages for staff and distributes the written messages to managers in a timely manner.
  • Directly/indirectly supporting Catering and Conference Services managers with client/account needs/requests including being present at pre-planning meetings to understand clients expectations.
  • Acts as a liaison between CCS Managers and clients in Manager's absence.
  • Joint responsibility for opening and closing executive office as well as maintaining constant office coverage along with the Sales Administrative Assistant.
  • Works with internal departments to reserve and plan in house meeting and events.

REPORTS TO:

Director of Sales and Marketing and Food and Beverage Director

KEY RELATIONSHIPS:

Internal: Sales Managers, DOSM, Conference Services Managers, Sales Administrative Assistant, Reservations, Front Office, Banquets, AV

External: Hotel clients/accounts, Hotel guests, University Partners

SPECIFICIATION:

Requirements are representative of minimum levels of knowledge, skills, and/or abilities or aptitudes to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

QUALIFICATIONS:

Essential:
  1. High School Graduate
  2. Must be able to speak, read, write, and understand the primary language(s) used in the workplace
  3. Must have the ability to clearly and pleasantly communicate with guests, both in person and by telephone
  4. Must have excellent communications skills: verbal and written
  5. Ability to compute basic mathematical calculations
  6. Intermediate knowledge of computers and basic office equipment
  7. Detail oriented
  8. Multi-task skills
  9. Positive/Team player attitude
  10. Strong relationship extension
Desirable:
  1. A college education or training in the hospitality industry or HRMT graduate
  2. Previous experience in hotel and/or catering environment that included supporting Sales Managers and/or Catering Managers
SKILLS:

Essential:
  1. Ability to utilize computer and basic office software (such as Microsoft Office - Word and Excel).
  2. Ability to focus attention on guest needs, remaining calm and courteous.
  3. Ability to understand guest inquiries and provide responses.
  4. Ability to promote positive relations with all individuals who come in contact.
  5. Ability to think clearly, quickly, maintains concentration and makes concise decisions.
  6. Ability to prioritize, organize and follow up.
  7. Ability to manage several projects or responsibilities with ease and but be able to handle projects through completion.
  8. Ability to focus attention on details.
  9. Ability to maintain confidentiality of all guest information and pertinent hotel data.
  10. Ability to work well under pressure within any given period of time, which includes coordinating several requests at any given time - multi-task oriented.
  11. Ability to perform job functions with minimal supervision.
  12. Ability to work cohesively with other departments and co-workers as part of a team and independently in a fast-paced environment
  13. Ability to be flexible as the job demands warrant.
  14. Ability to analyze and resolve problems exercising good judgment.
  15. Ability to work flexible hours, including weekends, holidays and evenings if necessary.
  16. Must have professional image and personality exuding confidence and leadership skills.
  17. Be an ambassador to hotel at all times, in and outside of one's workplace.
ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of:
  1. Maintain complete knowledge and comply with all hotel and policies and procedures.
  2. Promote positive relations to all individuals approaching and communicating with the Guest Request Areas
  3. Access all functions of computer systems/software according to established procedures and standards.
  4. Answer the telephone within 3 rings, using proper telephone etiquette.
  5. Provide callers with accurate information on hotel facilities and services
  6. Communicate pertinent client/account information to designated departments/personnel.
  7. Assist all departments in obtaining appropriate information regarding
  8. Distributes printed documents and emailed reports to appropriate persons and locations to ensure prompt processing of time sensitive information.
  9. Organizes, files and retrieves documents and files in binders and filing cabinets in order to maintain essential records used in department operation.
  10. Enter data to produce contracts, correspondence, forms, banquet event orders, resumes, memorandum and other documents.
  11. Creates vouchers for group use and distributes pertinent information to appropriate departments.
  12. Help identify defects and assist in resolutions.
  13. Successful completion of the training/certification process.
  14. Perform any task/project assigned by any Catering or Conference Services Manager.
  15. Respond to emergency situations calmly and effectively, according to hotel guidelines
  16. Act as a contact on-site should a Catering or Conference Services Manager be unable to attend due to multiple functions.
SECONDARY JOB FUNCTIONS:
  1. Provide conference center and hotel tours once fully-trained by Conference Services Manager to do so and only when a Sales Manager/CCS Manager is not available and has asked you to conduct a site/tour on their behalf or in their absence for a walk-in guest.

NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

  • Sales and Wellness Coordinator

    2 weeks ago

    Auburn, California, United States The Joint Chiropractic Full time

    Take your career to the next level at The Joint Chiropractic, a world-class organization dedicated to providing exceptional service to our patients.Company OverviewThe Joint Corp. revolutionized access to chiropractic care by introducing its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager, and franchisor of...

  • Sales Coordinator

    4 months ago

    Auburn, United States The Hotel at Auburn University Full time

    PLACE OF WORK:Sales Office/Hotel and occasionally off-site supporting Catering and Conference Services Manager(s) directly and indirectly with clients and eventsJOB OVERVIEW:Event Coordinator is responsible for directly assisting/supporting all Catering and Conference Services Managers via the following (but not limited to) capacities:Answer telephone and...

  • Healthcare Sales and Wellness Coordinator

    2 weeks ago

    Auburn, California, United States The Joint Chiropractic Full time

    About The JobThe Joint Chiropractic is seeking a highly motivated and driven Front Desk Coordinator to join our team. This role is ideal for someone who is passionate about health and wellness, loves sales, and is eager to advance their career.

  • Hutchinson | Inside Sales, Marketing and Prototype Coordinator | auburn, wa

    3 weeks ago

    auburn, United States Hutchinson Full time

    Job SummaryThis position is responsible for providing support to Account Managers involved with the sales of prototype and pre-production orders to Hutchinson’s customers and prospects in the region. The successful delivery of a first spot orders is a “stepping stone” to developing solid and long term partnerships.The duties also include a supporting...

  • Inside Sales, Marketing and Prototype Coordinator

    3 weeks ago

    Auburn Hills, United States Hutchinson Full time

    Job SummaryThis position is responsible for providing support to Account Managers involved with the sales of prototype and pre-production orders to Hutchinson’s customers and prospects in the region. The successful delivery of a first spot orders is a “stepping stone” to developing solid and long term partnerships.The duties also include a supporting...

  • Sales Operations Coordinator

    2 months ago

    auburn, United States ALPS ALPINE Full time

    ESSENTIAL FUNCTIONSAct as dealers' primary point of contact, addressing inquiries and providing support.Facilitate communication between dealers and the finance department to resolve issues and streamline processes.Work closely with sales and marketing for communications of promotions as well as business programsMaintain accurate records of dealer...

  • Customer Relations Coordinator

    2 weeks ago

    Auburn, United States Auburn University Full time

    Are you ready to be part of something extraordinary? Do you have a passion for delivering exceptional guest experiences? The Jay and Susie Gogue Performing Arts Center at Auburn University is seeking a dynamic and passionate Customer Relations Coordi Relations, Coordinator, Payment Processing, Ticket Sales, Customer Service, Box Office, Education, Business...

  • Sales Director

    2 months ago

    Auburn, United States FiveStar Senior Living Full time

    Work With Purpose:At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for...

  • Experienced Sales Professional

    3 weeks ago

    Auburn, Massachusetts, United States Sunrun Full time

    Job DescriptionSunrun is a leading manufacturer of innovative solar mounting solutions. We are seeking an experienced sales professional to join our team as an Account Management Specialist.Job Summary:The Account Management Specialist will be responsible for developing and implementing sales strategies to drive growth and revenue for our assigned key...

  • Retail Sales Professional

    1 week ago

    Auburn, Washington, United States Builders Firstsource, Inc. Full time

    Job SummaryWe are seeking a highly motivated and results-driven Retail Sales Professional to join our team as an Inside Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective sales techniques and industry knowledge.About the RoleThis is a fantastic...

  • Enterprise Sales Specialist

    2 weeks ago

    Auburn, Alabama, United States Spectrum Full time

    At Spectrum, we're committed to delivering exceptional customer experiences and growth opportunities for our employees. This role is an exciting chance to join our team as an Enterprise Sales Specialist - Small Business Solutions.Salary: Estimated $100,000 plus, with a minimum commission guaranteeAbout the JobWe're seeking a highly motivated and...

  • Retail Experience Coordinator

    2 weeks ago

    Auburn, Washington, United States CDS (Club Demonstration Services) Full time

    About the RoleWe are seeking a motivated and enthusiastic Retail Experience Coordinator to join our team. As a key member of our staff, you will play a vital role in promoting sales and delivering exceptional customer experiences.Key ResponsibilitiesPromote sales by introducing customers to new products through sampling and engaging with shoppers to...

  • Sales and Customer Service Representative

    1 week ago

    Auburn, Washington, United States Builders FirstSource Full time

    About UsAt Builders FirstSource, we are the largest supplier of building materials, value-added components, and building services to the professional market. With a long history of success, we have established ourselves as the #1 name in our industry.Career OverviewWe offer an exciting opportunity for a motivated individual to join our team as a Sales and...

  • Building Material Sales Director

    2 weeks ago

    Auburn, Washington, United States Ironmill Fasteners & Hardware Full time

    Job OverviewThe Ironmill Fasteners & Hardware Sales Manager position is a key role in driving the company's growth in the competitive market. As a Sales Manager, you will lead and manage the sales team to achieve set targets, overseeing the sales of a wide range of building materials.Key Responsibilities:Sales Strategy and ExecutionDevelop and implement...

  • Business Office Coordinator

    1 month ago

    Auburn, United States Brookdale Auburn Full time

    Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Business Office Coordinators have opportunities for advancement by exploring a new career in positions such as Business Office Managers, Sales Managers and Executive Directors.  Make Lives Better Including Your Own. If you want...

  • Application Sales Engineer

    1 week ago

    Auburn, United States PI Physik Instrumente, LP Full time

    Application Sales EngineerPI (Physik Instrumente), LP is the world leader in high precision positioning systems: Nano Positioning, Micro Positioning, Precision Motion and Automation Systems. Our product lines include piezoelectric-based nano positioners, motorized stepper and servo stages, and linear motor stages. Our customers are the leading OEM's and...

  • Application Sales Engineer

    4 days ago

    Auburn, United States PI Physik Instrumente, LP Full time

    Application Sales EngineerPI (Physik Instrumente), LP is the world leader in high precision positioning systems: Nano Positioning, Micro Positioning, Precision Motion and Automation Systems. Our product lines include piezoelectric-based nano positioners, motorized stepper and servo stages, and linear motor stages. Our customers are the leading OEM's and...

  • Sales Operations Coordinator

    2 months ago

    Auburn Hills, United States ALPS ALPINE Full time

    ESSENTIAL FUNCTIONSAct as dealers' primary point of contact, addressing inquiries and providing support.Facilitate communication between dealers and the finance department to resolve issues and streamline processes.Work closely with sales and marketing for communications of promotions as well as business programsMaintain accurate records of dealer...

  • Global Sales Leadership Position

    1 week ago

    Auburn Hills, Michigan, United States ALPS ALPINE Full time

    **Job Title:** Global Sales Leadership Position**About the Company:** Alps Alpine, a leading manufacturer of electronic components and automotive infotainment systems, has a rich history dating back to 1948. The company operates 110 bases in 26 countries and regions, supplying roughly 40,000 products and solutions to around 2,000 companies worldwide.**Our...

  • Seasonal Stock Associate

    2 weeks ago

    Auburn Hills, Michigan, United States Under Armour Full time

    Job Title: Seasonal Stock Associate - Merchandise CoordinatorCompany Overview:Under Armour is a global leader in performance apparel and footwear. Our commitment to empowering those who strive for more drives us to push boundaries and challenge conventional thinking.Salary: $16.00 per hour, with opportunities for advancement and increased earnings up to...