Sales Coordinator

2 weeks ago

Auburn, United States The Hotel at Auburn University Full time
PLACE OF WORK:

Sales Office/Hotel and occasionally off-site supporting Catering and Conference Services Manager(s) directly and indirectly with clients and events

JOB OVERVIEW:

Event Coordinator is responsible for directly assisting/supporting all Catering and Conference Services Managers via the following (but not limited to) capacities:
  • Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercises decision making skills to direct caller's requests. Accurately records messages for staff and distributes the written messages to managers in a timely manner.
  • Directly/indirectly supporting Catering and Conference Services managers with client/account needs/requests including being present at pre-planning meetings to understand clients expectations.
  • Acts as a liaison between CCS Managers and clients in Manager's absence.
  • Joint responsibility for opening and closing executive office as well as maintaining constant office coverage along with the Sales Administrative Assistant.
  • Works with internal departments to reserve and plan in house meeting and events.

REPORTS TO:

Director of Sales and Marketing and Food and Beverage Director

KEY RELATIONSHIPS:

Internal: Sales Managers, DOSM, Conference Services Managers, Sales Administrative Assistant, Reservations, Front Office, Banquets, AV

External: Hotel clients/accounts, Hotel guests, University Partners

SPECIFICIATION:

Requirements are representative of minimum levels of knowledge, skills, and/or abilities or aptitudes to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

QUALIFICATIONS:

Essential:
  1. High School Graduate
  2. Must be able to speak, read, write, and understand the primary language(s) used in the workplace
  3. Must have the ability to clearly and pleasantly communicate with guests, both in person and by telephone
  4. Must have excellent communications skills: verbal and written
  5. Ability to compute basic mathematical calculations
  6. Intermediate knowledge of computers and basic office equipment
  7. Detail oriented
  8. Multi-task skills
  9. Positive/Team player attitude
  10. Strong relationship extension
Desirable:
  1. A college education or training in the hospitality industry or HRMT graduate
  2. Previous experience in hotel and/or catering environment that included supporting Sales Managers and/or Catering Managers
SKILLS:

Essential:
  1. Ability to utilize computer and basic office software (such as Microsoft Office - Word and Excel).
  2. Ability to focus attention on guest needs, remaining calm and courteous.
  3. Ability to understand guest inquiries and provide responses.
  4. Ability to promote positive relations with all individuals who come in contact.
  5. Ability to think clearly, quickly, maintains concentration and makes concise decisions.
  6. Ability to prioritize, organize and follow up.
  7. Ability to manage several projects or responsibilities with ease and but be able to handle projects through completion.
  8. Ability to focus attention on details.
  9. Ability to maintain confidentiality of all guest information and pertinent hotel data.
  10. Ability to work well under pressure within any given period of time, which includes coordinating several requests at any given time - multi-task oriented.
  11. Ability to perform job functions with minimal supervision.
  12. Ability to work cohesively with other departments and co-workers as part of a team and independently in a fast-paced environment
  13. Ability to be flexible as the job demands warrant.
  14. Ability to analyze and resolve problems exercising good judgment.
  15. Ability to work flexible hours, including weekends, holidays and evenings if necessary.
  16. Must have professional image and personality exuding confidence and leadership skills.
  17. Be an ambassador to hotel at all times, in and outside of one's workplace.
ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of:
  1. Maintain complete knowledge and comply with all hotel and policies and procedures.
  2. Promote positive relations to all individuals approaching and communicating with the Guest Request Areas
  3. Access all functions of computer systems/software according to established procedures and standards.
  4. Answer the telephone within 3 rings, using proper telephone etiquette.
  5. Provide callers with accurate information on hotel facilities and services
  6. Communicate pertinent client/account information to designated departments/personnel.
  7. Assist all departments in obtaining appropriate information regarding
  8. Distributes printed documents and emailed reports to appropriate persons and locations to ensure prompt processing of time sensitive information.
  9. Organizes, files and retrieves documents and files in binders and filing cabinets in order to maintain essential records used in department operation.
  10. Enter data to produce contracts, correspondence, forms, banquet event orders, resumes, memorandum and other documents.
  11. Creates vouchers for group use and distributes pertinent information to appropriate departments.
  12. Help identify defects and assist in resolutions.
  13. Successful completion of the training/certification process.
  14. Perform any task/project assigned by any Catering or Conference Services Manager.
  15. Respond to emergency situations calmly and effectively, according to hotel guidelines
  16. Act as a contact on-site should a Catering or Conference Services Manager be unable to attend due to multiple functions.
SECONDARY JOB FUNCTIONS:
  1. Provide conference center and hotel tours once fully-trained by Conference Services Manager to do so and only when a Sales Manager/CCS Manager is not available and has asked you to conduct a site/tour on their behalf or in their absence for a walk-in guest.

NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

  • Sales Coordinator

    2 weeks ago

    Auburn, United States The Hotel at Auburn University Full time

    PLACE OF WORK: Sales Office/Hotel and occasionally off-site supporting Catering and Conference Services Manager(s) directly and indirectly with clients and events JOB OVERVIEW: Event Coordinator is responsible for directly assisting/supporting all Catering and Conference Services Managers via the following (but not limited to) capacities: Answer telephone...

  • Sales Coordinator

    3 months ago

    Auburn, United States The Hotel at Auburn University Full time

    PLACE OF WORK:Sales Office/Hotel and occasionally off-site supporting Catering and Conference Services Manager(s) directly and indirectly with clients and eventsJOB OVERVIEW:Event Coordinator is responsible for directly assisting/supporting all Catering and Conference Services Managers via the following (but not limited to) capacities:Answer telephone and...

  • Marketing and Sales Coordinator

    4 weeks ago

    Auburn, Alabama, United States Apollo Consulting Group Full time

    Marketing and Sales AssistantWe are a leading sales and marketing firm in Seattle, dedicated to creating brand awareness and exposure for our diverse client portfolio. We are seeking a Marketing and Sales Assistant to provide sales support by creating and implementing strategic sales and business development campaigns for our clients.Responsibilities:Develop...

  • Sales and Operations Coordinator

    3 weeks ago

    Auburn, Washington, United States PepsiCo Full time

    PepsiCo is a leading food and beverage company with a diverse portfolio of brands. We are seeking a Sales and Operations Intern to join our team.The Sales and Operations Intern will be responsible for facilitating and assisting with managerial processes, including payroll, staffing, employee relations, forecasting labor, training and development, and...

  • Merchandise Coordinator

    4 weeks ago

    Auburn, Alabama, United States HomeGoods Full time

    Job SummaryAs a Merchandise Coordinator at HomeGoods, you will play a key role in maintaining a visually appealing and well-organized store environment. Your primary responsibilities will include processing and preparing merchandise for the sales floor, adhering to company procedures and standards. You will also be responsible for maintaining and upholding...

  • Sales Operations Coordinator

    3 weeks ago

    auburn, United States ALPS ALPINE Full time

    ESSENTIAL FUNCTIONSAct as dealers' primary point of contact, addressing inquiries and providing support.Facilitate communication between dealers and the finance department to resolve issues and streamline processes.Work closely with sales and marketing for communications of promotions as well as business programsMaintain accurate records of dealer...

  • Sales Operations Coordinator

    1 week ago

    auburn, United States ALPS ALPINE Full time

    ESSENTIAL FUNCTIONSAct as dealers' primary point of contact, addressing inquiries and providing support.Facilitate communication between dealers and the finance department to resolve issues and streamline processes.Work closely with sales and marketing for communications of promotions as well as business programsMaintain accurate records of dealer...

  • Millwork Administrative Coordinator

    4 weeks ago

    Auburn, Georgia, United States Boise Cascade Company Full time

    Job SummaryBoise Cascade is seeking a highly organized and detail-oriented Millwork Administrative Technician to support our inside sales team and coordinate various administrative tasks. As a key member of our team, you will be responsible for compiling information, writing and editing documents, and providing exceptional customer service.Key...

  • Restaurant Catering Coordinator

    1 week ago

    Auburn, United States McAlister's Full time

    MCALISTER'S CATERING COORDINATORDepartment Restaurant Operations Reports to Restaurant General Manager Job Type Non-Exempt Education: High School Diploma or equivalent Overall responsibility The Catering Coordinator (CC) plays a vital role in the deli with the responsibility to coordinate catering operations according to company standards, provide excellent...

  • Chiropractic Clinic Coordinator

    3 weeks ago

    Auburn, California, United States The Joint Chiropractic Full time

    Job OverviewWe are seeking a highly motivated and goal-oriented individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our members and patients.Key ResponsibilitiesProvide excellent customer service to...

  • Sales Director

    3 weeks ago

    Auburn, United States FiveStar Senior Living Full time

    Work With Purpose:At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for...

  • Backroom Coordinator

    1 month ago

    Auburn, Maine, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Backroom Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of inventory, maintaining a clean and organized store environment, and providing exceptional customer service.Key...

  • Sr. SNR Sales Manager

    2 weeks ago

    Auburn, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Overview SnapNrack is a leading manufacturer of innovative solar mounting solutions designed...

  • Advertising Campaign Coordinator

    4 weeks ago

    Auburn, Alabama, United States State of Kansas Full time

    Job Title: Advertising CoordinatorWe are seeking a highly skilled Advertising Coordinator to join our team at the State of Kansas. As an Advertising Coordinator, you will be responsible for coordinating a statewide public information/advertising campaign, serving as the primary liaison between the Lottery and the advertising agency, and ensuring all Lottery...

  • Sales Director

    4 weeks ago

    Auburn, Washington, United States Raymond West Full time

    Sales Manager Job DescriptionRaymond West is seeking a highly skilled Sales Manager to lead our sales team and drive business growth. As a Sales Manager, you will be responsible for managing sales representatives, implementing sales training plans, and developing strategies to increase market share and profitability in the region.Key Responsibilities:Manage...

  • Food Service Operations Coordinator

    3 days ago

    Auburn, Alabama, United States McAlister's Full time

    Job Title: Restaurant Catering CoordinatorAbout the RoleMcAlister's is seeking a highly organized and customer-focused Restaurant Catering Coordinator to join our team. As a key member of our restaurant operations team, you will play a vital role in coordinating catering operations, providing exceptional customer service, and partnering with our catering...

  • Application Sales Engineer

    3 weeks ago

    Auburn, Alabama, United States PI Physik Instrumente, LP Full time

    Job Summary:We are seeking a highly motivated and experienced Application Sales Engineer to join our team at PI Physik Instrumente, LP. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive growth and revenue in our assigned accounts and territories.Key Responsibilities:Develop a deep understanding...

  • Sr. SNR Sales Manager

    3 weeks ago

    Auburn, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.OverviewSnapNrack is a leading manufacturer of innovative solar mounting solutions designed to...

  • Sr. SNR Sales Manager

    2 weeks ago

    Auburn, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Overview SnapNrack is a leading manufacturer of innovative solar mounting solutions designed...

  • Sr. SNR Sales Manager

    2 weeks ago

    Auburn, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Overview SnapNrack is a leading manufacturer of innovative solar mounting solutions designed...