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Experienced Sales Professional

1 month ago

Auburn, Massachusetts, United States Sunrun Full time
Job Description

Sunrun is a leading manufacturer of innovative solar mounting solutions. We are seeking an experienced sales professional to join our team as an Account Management Specialist.

Job Summary:

The Account Management Specialist will be responsible for developing and implementing sales strategies to drive growth and revenue for our assigned key accounts. This includes planning and executing joint marketing programs, installer launch activities, and promotions that support the growth of our assigned accounts.

Responsibilities:

  • Maintain long-term business relationships with assigned key accounts and their corresponding customer base
  • Support, integrate, and expand any newly secured account through distribution, direct, and other sales segments
  • Maintain order pipeline, DOS (Days of stock inventory goals), meet or exceed lead-times/standards
  • Coordinate product forecasting exercises with installers and accounts to ensure the supply chain is in place to meet customer material needs
  • Create and expand relationships with key individuals at account companies to understand and support their business needs
  • Conduct quarterly business reviews with partners and recommend improvements and upsell new or existing products
  • Analyze market trends and develop plans with Marketing to increase brand awareness in the assigned distributor market
  • Guide accounts through product changes and new product introductions
  • Coordinate cross-functional activities across departments/field resources to ensure outstanding customer support
  • Point of contact for product functionality, product value proposition, product documentation, and available tools and resources
  • Support customer growth and expansion by coordinating with applications engineering and field training teams to provide additional On-the-Job Training for new installers, crews, and branches as their business grows
  • Tip of the iceberg for account issues related to invoices, RMAs, and pricing issues (as needed)
  • Responsible for allocating information to the Sales Operations leader to ensure the information is approved and communicated properly and timely
  • Assist in identifying and developing SNR process improvements to optimize accounts sales activities
  • Deliver account information in a digestible, actionable, and timely manner to support company strategy to meet growth targets and best-in-class Sales Operations
  • Work with SNR Marketing to assist in accounts partner marketing activities such as trade shows, campaigns, and other promotional activities
  • Create ways to strategically increase order ($ amount and frequency (per order)

Requirements:

  • Bachelor's Degree preferred
  • A minimum of 5 years' experience in manufacturer sales or supporting roles, preferably through accounts within the construction or solar products industry
  • Solar industry experience is highly desirable
  • Solid knowledge of photovoltaic system construction desirable
  • Proven record of success maintaining customer relationships and exceeding key operating metrics that are strategic to supporting business metrics to meet company revenue targets
  • Ability to set weekly priorities to meet KPIs set for the quarter and on an annual basis
  • Travel at least 50% of the time to train/participate in conferences and visit customers
  • Deep familiarity with MS Office productivity applications (Excel, PPT) as well as CRM
  • Able to establish and maintain a productive home office environment
  • Excellent verbal and written communications skills and ability to effectively interact with all levels of an organization; including effective presentation skills
  • Ability to operate office equipment including computers and determine accuracy of work
  • Ability to interact with co-workers and participate in meetings
  • Light lifting required (