Account Partner, Eats SMB

About the RoleUber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (“SMB”) Account Management Team to be focused on our Southeast markets (Miami based). As an SMB Account Manager, you will work efficiently and effectively with our SMB restaurant partners to optimize restaurant operations, strengthen our relationship with partners through excellent consultative recommendations for business growth, and identify upsell opportunities for other product offerings. This is a client-facing role as an individual contributor.What You'll DoCollaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platformIdentifying new sales opportunities through product adoption and location expansionIdentify opportunities and recognize additional revenue potentialIdentify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retentionCollect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmapBuild meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partnersBasic QualificationsAt least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)Preferred QualificationsExperience navigating the customer lifecycle including prospecting new contacts within an existing client organizationSelf-starter attitude and ability to thrive in a fast-paced, autonomous team environmentStrong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitmentWillingness to hustle, roll‑up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targetsAbility to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem‑solveDemonstrate time management and organizational skills with the ability to multitask and prioritize based on impact CRM experience (Salesforce experience a plus)Google Suite Experience is highly preferredFor Miami, FL-based roles:The total annualized on‑target earnings (OTE) for this position is USD $72,800 - $76,663. The OTE includes a base hourly rate of USD $24.50 per hour - $25.80 per hour and an annualized cash variable incentive target of USD $21,840-$22,999. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green‑light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. #J-18808-Ljbffr