Part-Time Customer Service Representative

2 weeks ago


Randolph, United States Brewster Home Fashions Full time

Job Type

Part-time

Description

The York Design Group (YDG), a leader in the wallcovering industry, is looking for a new part-time Customer Service Representative to join our Randolph, MA location (Brewster Home Fashions branch). Our team spends their day supporting our customers (primarily wallpaper retailers and designers), to ensure they have the best possible experience selling our products to their customer base.

An average day will include:

  • Providing exceptional service at all times to our retail businesses and consumers in a call center environment.
  • Receive a wide range of orders and information from retail stores.
  • Process EDI, email and phone orders across all brands.
  • Manage challenging customer issues in an effective and professional manner.
  • Effectively troubleshoot customer problems and determine effective resolutions.
  • Advise customers about shipping information on all in-stock or back-ordered items.
  • Answer a variety of questions including, but not limited to pricing, stock availability, product, and company policies.
  • Frequently exercises independent judgment and interpretation
  • Assists with administrative tasks and projects.
  • Additional responsibilities as required.
Requirements
  • 25 hours per week, Monday through Friday.
  • 2-3 years of experience in a fast-paced customer service team, specifically in an inbound call center environment.
  • Able to manage a multiple competing tasks.
  • Computer proficiency with strong Microsoft Office and Excel skills.
  • Prior experience working in an ERP system (SAP, JDE) beneficial.
  • Ability to work independently.
  • Excellent interpersonal, oral, and written communication skills.
  • Exceptional organizational and time management skills.
  • Attention to detail.


Pre-Employment Screening

All employees of the York Design Group will be required to pass a background check and drug testing as part of the pre-employment screening process. Any applicant with positive test results for illegal drugs or alcohol, will be denied employment at that time. Any applicant denied employment will not be eligible to re-apply for a period of six (6) months. Applicants with positive test results for marijuana/cannabis or other prescribed substances related to disabilities may be engaged in the interactive process in accordance with the Americans with Disabilities Act.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

  • Randolph, United States Brewster Home Fashions Full time

    Job Type Part-time Description The York Design Group (YDG), a leader in the wallcovering industry, is looking for a new part-time Customer Service Representative to join our Randolph, MA location (Brewster Home Fashions branch). Our team spends their day supporting our customers (primarily wallpaper retailers and designers), to ensure they have the best...


  • Randolph, United States Western Pest Services, Inc. Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO16895 Showing 1 location **Job Details** **Description** **Western Pest Services** is a premier provider of pest control solutions. Our company is committed to protecting and preserving the people, property, and public health of our customers, with...


  • Randolph, United States International FoodSource Full time

    Job DescriptionJob Description********Preferrable for candidates that reside within 25 miles radius from Randolph, NJ **************Summary:The Customer Service Representatives job necessitates prioritizing all activities related to supporting our customers’ order processing and fulfillment. The primary responsibility is the processing of customer orders...


  • Randolph, Massachusetts, United States Herb Chambers Honda of Westborough Full time

    About the RoleWe are seeking a highly motivated and customer-focused Automotive Customer Service Representative to join our team at Herb Chambers Honda of Westborough. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesCommunicate with...


  • Randolph, New Jersey, United States TruGreen Limited Partnership Full time

    Job DescriptionTruGreen Limited Partnership is committed to providing exceptional customer service and support to our valued customers. We are seeking a highly skilled and dedicated Customer Care Coordinator to join our team.Key Responsibilities:Customer Service: Respond to customer inquiries and concerns in a timely and professional manner, providing...


  • Randolph, New Jersey, United States Curtis Hardenburg - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Curtis Hardenburg - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences and driving the growth of our successful insurance agency.Key...


  • Randolph, United States Bar Harbor Bank & Trust Full time

    Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! As the first point of contact for our customers, the Customer Service Representative is critical to Bar...


  • Randolph, United States Bar Harbor Bank & Trust Full time

    Bar Harbor Bank & Trust: A Leader in Financial ServicesWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Randolph, Vermont. As a key member of our banking team, you will play a critical role in providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers in...


  • Randolph, United States Mr Handyman Full time

    Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we're growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for a friendly and outgoing office professional for our fast-paced office environment. ...


  • Randolph, New Jersey, United States Weis Markets Full time

    Weis Markets is seeking a Customer Experience Associate to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Smile and greet customers, answer customer questions and help resolve customer concerns...


  • Randolph, New Jersey, United States American Animal Hospital Full time

    Job SummaryThe American Animal Hospital is seeking a dedicated and detail-oriented individual to join our team as a Client Service Representative. This role is responsible for providing exceptional customer service to our clients and ensuring a smooth and efficient experience for all patients and their owners.Key Responsibilities:Provide information about...


  • Randolph, United States Synerfac Full time

    We are looking for a proactive and skilled Service and Spare Parts Manager to lead our team in ensuring the smooth operation and maintenance of our cutting-edge machinery in the packaging and pharmaceutical industries. Key Responsibilities: * Spare Parts Management: Utilize CAD files (AutoCAD, SolidWorks) and old Bills of Materials (BOMs) to identify and...


  • Randolph, Massachusetts, United States Herb Chambers Honda of Westborough Full time

    Imagine starting your workday equipped with the necessary tools and training to excel, while feeling confident that you are part of an esteemed organization. Recognized as a premier workplace by industry standards.For over three decades, we have dedicated ourselves to delivering an outstanding client experience, and we understand that this begins with our...


  • Randolph, New Jersey, United States Synerfac Full time

    We are seeking a skilled Service and Spare Parts Manager to lead our team in ensuring the smooth operation and maintenance of our cutting-edge machinery in the packaging and pharmaceutical industries.Job Title: Service and Spare Parts ManagerAbout Our Company:We are a leading manufacturer of innovative machinery solutions for the packaging and pharmaceutical...


  • Randolph, United States Herb Chambers Honda of Westborough Full time

      Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a Best Place to work by the Boston Globe consecutively!   For over 35 years we have been committed to providing an exceptional client experience and we know that starts with our most valuable resource-our...


  • Randolph, United States Erin Misurelli - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Rep with Erin Misurelli's agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer...


  • Randolph, United States Erin Misurelli - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Rep with Erin Misurelli's agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries,...


  • Randolph, New Jersey, United States Synerfac Full time

    Synerfac is seeking a dedicated and experienced Parts and Service Operations Supervisor to manage our team in maintaining the efficiency and functionality of our advanced machinery utilized in the packaging and pharmaceutical sectors.Primary Responsibilities:Parts Oversight: Leverage CAD files (AutoCAD, SolidWorks) and historical Bills of Materials (BOMs) to...


  • Randolph, Massachusetts, United States Burke Distributing Full time

    Beer Sales RepresentativeBurke Distributing, a leading alcohol beverage wholesaler, is seeking a skilled Beer Sales Representative to activate brands in our service accounts. As a key member of our sales team, you will work closely with our sales team to drive sales growth and customer satisfaction.Key ResponsibilitiesProduct Management: Manage and rotate...

  • Dietary Cook

    3 months ago


    Randolph, United States Randolph Hospital Full time

    #LI-MS1Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional...