Account Manager

3 weeks ago

Westlake, United States iTCO Solutions Full time
Field sales role- needs to be comfortable with the physical aspect of the role- lifting, climbing, measuring, and potentially crawling into small spaces.

Job Summary
The Account Manager will develop relationships with key decision makers and keep them informed on pricing, product application, problem resolution, services provided, and general business matters. Responsible for managing and cultivating current accounts while also facilitating growth into new targeted industries / accounts. Job Duties and Responsibilities
  • Implements individual business plans, that encompasses current accounts and targets new accounts, that will support the company's growth strategy.
  • Responsible for sales and business development activity across assigned territory.
  • Updates Salesforce daily regarding ongoing and future activity for current and new accounts.
  • Updates Salesforce with competitive intelligence, new trends, pricing, customer needs and value-added services.
  • Responsible for communicating to our customers an understanding of product standardization / offerings, lead times, and credit approval procedures.
  • Makes sales visits once every four weeks, per account, to position the company as a leading-edge organization in customer satisfaction.
  • Participates in the development of individual performance plans.
  • Ensures consistent customer interaction for all corrective actions to maintain strong business relationships.
  • Travels to customer's location(s) as necessary to investigate quality problems.
  • Participates in Sales & Marketing meetings, workshops, and conferences.
  • Implements strategies for production standardization to minimize inventory and achieve manufacturing efficiency.
  • Closely collaborates with the inside sales team when pertaining to account matters.
  • Assists with preparing information needed for quarterly business reviews for key accounts.
  • Works with various departments to review specifications for improvements and follows up with customers to implement changes.
  • Provides on-site dimension measurements to customers when needed.
  • Adheres to Travel & Entertainment Policy and budget requirements.
  • Maintains professionalism at all times.
  • Other duties as assigned
Job Specifications
Skills
  • Knowledge of gasket and/or fastener industry, and ISO requirements is a plus.
  • Knowledgeable on persuasive selling techniques that include the ability to perform presentations and effectively negotiate.
  • Knowledge of contracts is preferred.
  • Keen ability in conflict resolution & problem-solving
  • Excellent computer skills, including but not limited to Microsoft office.
  • Proficient in Salesforce.
Education
  • Bachelor's degree in Engineering, Business, Marketing, or industry-related field preferred
  • Formal completions of sales training programs are preferred
Work Experience
  • Minimum of 7 years of experience preferred as an Outside Sales Representative.
  • Experience in industrial sales is preferred.
Physical Requirements
  • Ability to communicate clearly / effectively and make sales presentations in front of groups of all sizes with the intent to persuade and engage the audience.
  • Ability to comprehend written and verbal instructions.
  • Travel up to 50% required.
  • Prolonged periods sitting at a desk and working on a computer


E-Verify: United States Employment Opportunities Only

E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration and allows employers to confirm an individual's employment eligibility to work in the United States. Under the E-Verify rules, effective September 8, 2009, federal agencies subject to the Federal Acquisition Regulation are required to modify, and include in new contracts, a provision that requires federal contractors and subcontractors to use E-Verify. ITCO Solutions is required to adhere to these requirements.

ITCO Overview
Performance. Excellence, Value. Founded in 1997, our success is built on our relationships with our clients and our ability to deliver real value. ITCO Solutions is a technology services organization specializing in Workforce Solutions, Consulting Services, and Software Licensing.

At ITCO Solutions, our goal is to create a long-term relationship by providing quality service and delivering real value to our consultants and clients. We are not a staffing firm that will just submit resumes with little value. The ITCO team works directly with the hiring manager to understand requirements so we can deliver a consultant that fits.

Workforce Solutions Providing qualified IT talent to fill client resource needs, augment staff, and deliver projects on time. Engage ITCO Workforce Solutions to bolster the capacity of your IT staff and/or extend your capabilities beyond your existing skill sets.

Consulting Services Streamline your adoption of technology and ensure optimal investment with ITCO Consultants.
  • Turn-Key project delivery
  • Reduce complexity
  • Infrastructure, Virtualization, Cloud, and Managed services
SmartSoft Licensing Solutions has set a new standard of value in helping companies maximize their purchasing power across the software spectrum.
  • Hard-dollar costs savings by as much as 30% for enterprise software licensing
  • Simplify the management and maintenance of software purchases
  • Provide an assessment of your existing licensing

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