Command Center Specialist
3 weeks ago
We are: Black Box Security is an established global security service provider in domestic and international markets focused on tailored comprehensive security solutions. Our projects range from securing high-level political figures, executives, celebrities, world tours and large-scale productions.
We are looking for: Command Center Specialist
The Job:
- Shift times Monday-Friday 6pm-6am and Saturday-Sunday 24 hours 6-6
- Tracking Field Agent nightly check-ins
- Answering incoming calls and properly processing them
- Receive and respond to urgent calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
- Working as a team with other team members
- Process and evaluate information received from all available sources
- Provide monitoring, navigation and administrative support to agents in the field
- Analyze AI Cameras and Video integration systems
Our Requirements:
- Advanced computer skills
- Proven customer service focus with effective problem-solving abilities.
- Experience in resource allocation, coordination of people and resources.
- Active listening skills and excellent oral and written communication skills
- Track record of dependability and ability to make sound business decisions within scope of authority is required.
- Must thrive working in an independent work environment and the ability to be self-motivated in an fast-paced environment with limited supervision.
Preferred Experience (All)
- Military Intelligence
- Military Command Centers
- Law Enforcement/ Emergency Dispatch
- GSOC Experience
Pay: $20.00 to $25.00
Benefits:
Medical, Dental and Vision insurance
401k match (Up to 4%)
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