Command Center Specialist

3 days ago


Agoura Hills, United States Black Box Security Full time

Job Description

We are: Black Box Security is an established global security service provider in domestic and

international markets focused on tailored comprehensive security solutions. Our projects range from

securing high-level political figures, executives, celebrities, world tours and large-scale productions.

We are looking for: Command Center Specialist

The Job:

Shift times Monday-Friday 6pm-6am and Saturday-Sunday 24 hours 6-6

Tracking Field Agent nightly check-ins

Answering incoming calls and properly processing them

Receive and respond to urgent calls from employees, outside vendors, law enforcement, and

the security field force via telephone, automated alarm monitoring and radio systems

Working as a team with other team members

Process and evaluate information received from all available sources

Provide monitoring, navigation and administrative support to agents in the field

Analyze AI Cameras and Video integration systems

Our Requirements:

Advanced computer skills

Proven customer service focus with effective problem-solving abilities.

Experience in resource allocation, coordination of people and resources.

Active listening skills and excellent oral and written communication skills

Track record of dependability and ability to make sound business decisions within scope of

authority is required.

Must thrive working in an independent work environment and the ability to be self-motivated

in an fast-paced environment with limited supervision.

Preferred Experience (All)

Military Intelligence

Military Command Centers

Law Enforcement/ Emergency Dispatch

GSOC Experience

Pay: $20.00 to $25.00

Benefits:

Medical, Dental and Vision insurance

Yearly Bonuses



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