Command Center Specialist

2 months ago


Agoura Hills, United States Black Box Security, Inc Full time

Job Description

We are: Black Box Security is an established global security service provider in domestic and

international markets focused on tailored comprehensive security solutions. Our projects range from

securing high-level political figures, executives, celebrities, world tours and large-scale productions.


We are looking for: Command Center Specialist

The Job:

• Shift times Monday-Friday 6pm-6am and Saturday-Sunday 24 hours 6-6

• Tracking Field Agent nightly check-ins

• Answering incoming calls and properly processing them

• Receive and respond to urgent calls from employees, outside vendors, law enforcement, and

the security field force via telephone, automated alarm monitoring and radio systems

• Working as a team with other team members

• Process and evaluate information received from all available sources

• Provide monitoring, navigation and administrative support to agents in the field

• Analyze AI Cameras and Video integration systems


Our Requirements:

• Advanced computer skills

• Proven customer service focus with effective problem-solving abilities.

• Experience in resource allocation, coordination of people and resources.

• Active listening skills and excellent oral and written communication skills

• Track record of dependability and ability to make sound business decisions within scope of

authority is required.

• Must thrive working in an independent work environment and the ability to be self-motivated

in an fast-paced environment with limited supervision.


Preferred Experience (All)

Military Intelligence

Military Command Centers

Law Enforcement/ Emergency Dispatch

GSOC Experience

Pay: $20.00 to $25.00

Benefits:

Medical, Dental and Vision insurance

Yearly Bonuses



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