Account Manager

3 weeks ago

Greensboro, United States CentralSquare Technologies Full time

Account Manager (Eastern Time Zone)

Greensboro, NC

  • Apply

  • About CentralSquare Technologies

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

Job Description

Account Manager (Eastern Time Zone)

What We’re About:

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it

Looking to grow your career? That’s great Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.

Job Summary:

This role establishes and maintains long-term relationships within an assigned territory of CentralSquare clients and uses those relationships to preserve, promote and expand CentralSquare business with key client stakeholders. Positional goals include client satisfaction, client references, add-on sales, and continued renewal of the client’s annual system maintenance. The Account Manager will work under moderate supervision with latitude for independent thinking and judgment.

Job Duties Include:

•Maintain sales coverage for assigned territory. This includes selling additional add-ons and cross-sell products to CentralSquare customers.

•Account Manager will be assigned a 12-month quota. Quota progress will be monitored through weekly/monthly/quarterly/annual reviews with manager.

•The primary focus of the Account Manager is to promote whitespace selling of additional cross-sell products and more complex CentralSquare offerings. These product offerings would normally be over the $15k threshold.

•Utilize CSVS (CentralSquare Value Selling) when working with opportunities and customers. Employee will be provided training for CSVS, but then expected to implement these tools throughout the sales cycle.

•Proficient in using Sales Force and CPQ as primary repository of all communication and quotes.

•Account Manager is expected to document phone calls and record emails in Sales Force.

•Account Manager is expected to maintain a sales pipeline within Sales Force and keep current and accurate updates, along with close dates, stage, and deal forecast data.

•Secure sales in an ethical manner that meets and exceeds customers’ expectations.

•Engage customers through phone calls, emails, and other methods to promote additional product offerings using exceptional communication skills.

•Proficient in outlook, scheduling of meetings, coordinating demo events, whether that be web or on-site. Will ask as the liaison and main point of contact in group events for your territory.

•Learn and be able to explain the CentralSquare product offerings at a high level to become a trusted advisor to the customer base. This also includes the public safety industry.

•Communicate with internal terms to represent customers’ needs, along with setting the correct expectation with customers during demos and engaged conversations.

•Must follow CentralSquare's code of ethics and sell products that are available to sell based on product and marketing communications.

•Must be able to negotiate and implement contracts, sales orders, change orders and follow processes to ensure you have the correct documentation to book an order. This may involve working directly with our legal and contracts team, along with finance to ensure you have met all the required steps internally and with the customer.

•Maintain CentralSquare policies on discounts and always engage appropriate management for discount approval.

•If a Request for Proposal (RFP) is received in assigned territory, engage with the proposals team, and provide the required documentation in a timely manner. This may include proposal, assistance in gathering required documents, references, SOW, etc.

•Provide friendly customer service when talking with any customer. Engage customer success or support when customer needs additional help or becomes escalated.

•Engage and learn about your assigned territory. This may include knowing who your competitors are, knowing which CST products your customers use, and monitor any trends that may be happening in the assigned territory.

•Travel up to 25% as needed for on-site presentations, sales meetings, and/or training.

•Position will require a home office with ability to conduct meetings, phone calls and maintain a professional environment. Internet connectivity is also required.

•Performs all other duties as assigned.

Skills & Requirements

•Bachelor’s Degree Required, preferably in Business Administration or similar focus

•Ability to learn and adapt quickly in a fast pace work environment

•Proficient in Salesforce and other MS Office products

•Minimum of 3-5 years of client-facing sales experience. (Preferably software sales)

#LI-Remote

  • Accounting Manager/Supervisor

    4 weeks ago

    Greensboro, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in the market for an Accounting Manager/Supervisor based in GREENSBORO, North Carolina. This role is centered around the management of financial processes, including the preparation of financial statements, overseeing the month-end close process, and supervising accounts payable and receivable functions. ...

  • Accounting Manager/Supervisor

    2 months ago

    Greensboro, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for an Accounting Manager/Supervisor to join our team in Greensboro, North Carolina. As an integral part of our organization, you will supervise a small team of Property Accountants, ensuring accurate cash management, accounting, and financial reporting for all properties in the portfolio....

  • Account Manager

    4 weeks ago

    Greensboro, North Carolina, United States Interstate Building MTC, Inc. Full time

    Job Type: Full-timeDescriptionAt Interstate Building MTC, Inc., we are driven by our dedication to advancing the careers and talents of our team. We foster a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast-growing national janitorial and maintenance company, we are seeking a driven Account...

  • Accounting Manager/Supervisor

    1 month ago

    Greensboro, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for an Accounting Manager/Supervisor in Greensboro, North Carolina. This role involves managing financial operations, interpreting financial data, and strategizing financial plans in alignment with the company's objectives. The Accounting Manager/Supervisor will be instrumental in...

  • Benefits Account Manager

    4 weeks ago

    Greensboro, United States Scott Insurance Full time

    Benefits Account ManagerWe are seeking a highly skilled Benefits Account Manager to join our team at Scott Insurance. As a Benefits Account Manager, you will be responsible for servicing client accounts from beginning to end, including managing Open Enrollment requirements, facilitating presentations, and providing product and service information.Key...

  • Insurance Account Manager

    4 weeks ago

    Greensboro, North Carolina, United States Marsh LLC Full time

    Account Manager, Personal Lines InsuranceAt Marsh McLennan Agency, we're seeking a skilled Account Manager to join our Personal Lines Insurance team. As a key member of our organization, you'll be responsible for developing and servicing new and existing accounts, providing exceptional customer service, and maintaining strong relationships with clients.Key...

  • Senior Accounting Manager

    1 month ago

    Greensboro, North Carolina, United States Bernard Robinson & Company, LLP Full time

    Job OverviewAs a Senior Accounting Manager at Bernard Robinson & Company, LLP, you will oversee the daily operations of the CAS department, ensuring the delivery of high-quality services to our clients. Your expertise in general ledger accounting, bill payment, and financial statement preparation will be instrumental in driving the success of our team.Key...

  • Benefits Account Manager

    1 month ago

    Greensboro, United States Scott Insurance Full time

    BENEFITS ACCOUNT MANAGER With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of...

  • Commercial Account Manager

    3 weeks ago

    Greensboro, United States Scott Insurance Full time

    COMMERCIAL ACCOUNT MANAGER With 150 years experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the...

  • Commercial Account Manager

    3 weeks ago

    Greensboro, United States Scott Insurance Full time

    COMMERCIAL ACCOUNT MANAGER With 150 years experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the...

  • Enterprise Account Manager

    5 days ago

    Greensboro, United States Spectrum Enterprise Full time

    Do you want to build B2B relationships and upsell services to existing clients while earning back former clients? You can do that. Ready to outline beneficial combinations of technology products to meet client needs? As an Enterprise Account Manager at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions...

  • Enterprise Account Manager

    7 days ago

    greensboro, United States Spectrum Enterprise Full time

    Do you want to build B2B relationships and upsell services to existing clients while earning back former clients? You can do that. Ready to outline beneficial combinations of technology products to meet client needs? As an Enterprise Account Manager at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions...

  • Benefits Specialist/Account Manager

    1 month ago

    Greensboro, United States Globe Life Full time

    Benefits Specialist/Account Manager | Greensboro, NCAre you ready to make a difference?Join our team at Globe Life - Liberty National Division as a Benefits Specialist/Account Manager. We're seeking a driven and experienced professional to help businesses provide their employees with exceptional benefits packages.Key Responsibilities:Manage client accounts...

  • Benefits Specialist/Account Manager

    3 weeks ago

    Greensboro, United States Globe Life Full time

    Benefits Specialist/Account Manager | Greensboro, NCAre you ready to make a difference?Join our team at Globe Life - Liberty National Division as a Benefits Specialist/Account Manager. We're seeking a driven and experienced professional to help businesses provide their employees with exceptional benefits packages.Key Responsibilities:Manage client accounts...

  • Benefits Specialist/Account Manager

    1 month ago

    Greensboro, United States Globe Life - Liberty National Division Full time

    Benefits Specialist/Account Manager | Greensboro, NCAre you ready to make a difference?Join our team at Globe Life – Liberty National Division as a Benefits Specialist/Account Manager. We're seeking a driven and experienced professional to help businesses provide their employees with exceptional benefits packages.Key Responsibilities:Manage client accounts...

  • Account Manager

    5 days ago

    Greensboro, United States Apex Systems Full time

    Job#: 7307 Job Description: ACCOUNT MANAGERWHO WE ARE Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to...

  • Senior Military Account Manager

    4 weeks ago

    Greensboro, North Carolina, United States Qorvo (formerly RF MICRO DEVICES) Full time

    Job Summary:Qorvo is seeking a seasoned professional to manage and grow our strategic relationships with a critical customer in the defense industry. As the Major Military Account Manager, you will be responsible for leading customer engagement and business development activity, developing and maintaining strategic relationships, and positioning Qorvo as a...

  • Account Manager, Membership Services, GSO

    3 weeks ago

    Greensboro, United States Hornets Full time

    Position Overview The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...

  • Account Manager, Membership Services, GSO

    3 weeks ago

    Greensboro, United States Hornets Full time

    Position Overview The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...

  • Account Manager, Membership Services, GSO

    6 months ago

    Greensboro, United States Hornets Full time

    Position Overview The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors,...