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Field Account Manager

4 months ago

Jacksonville, United States HD Supply Full time

Job-Specific Responsibilities and Preferred Qualifications Field Account Manager (Trades) **This is a pipeline/pooling posting to identify talent interested in an opportunity with HD Supply in our Trades division. As a Field Account Manager for our Trades division, you will be responsible selling Maintenance, Repair, and Operations (MRO) products/solutions to a portfolio of customers while also developing new business to grow your book of business. This sales position has consistent day travel with some potential overnight travel depending on the location and territory. The role offers a competitive base salary plus a sales incentive plan. A laptop/tablet, cell phone, and monthly expenses are included. Preferred Qualifications Direct sales to general contractors. 3 or more years business to business (B2B) field sales experience. Organizational skills and knowledge of handheld technology. Knowledge of contractor products such as plumbing, electrical, lighting, HVAC and more. Proficiency in MS Excel and Salesforce, or similar CRM. Experience with consultative selling/solution selling preferred Proven ability to meet or exceed sales goals in a remote position. Bilingual (English/Spanish) - location specific Job Summary Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities, and Key Accountabilities Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics. Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities. Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool. Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities. Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts. Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives. Reviews customer portfolio to identify and drive action with underperforming accounts. Collaborates with inside sales to support business growth and development. Nature and Scope Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.