Legal Operations Program Manager

4 days ago


san francisco, United States Kerwin Associates Full time

Our client, a dev-ops company, is seeking a highly technical, data-driven Legal Operations Program Manager. This person will report to the Head of Legal Operations, and focus on improving business efficiency by collaborating with cross-functional teams to design, optimize, and implement programs, processes, and systems.


Responsibilities:

  • Manage and maintain our legal technology stack, ensuring data integrity, system efficiency, and alignment with evolving business needs.
  • Help further develop the company's contract management program, including template and technology/CLM management.
  • Identify and implement process improvements to increase efficiency, reduce costs, and improve quality in legal operations, such as automating routine tasks, streamlining workflows, and implementing and documenting best practices.
  • Lead and execute key projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery, and enablement.
  • Develop a system for tracking and reporting legal metrics and then leverage data insights to identify trends, opportunities, and areas for improvement.
  • Own knowledge management for the legal team by creating, managing, and updating all internal pages, training, and SOPs.


Requirements:

  • 5+ years of experience in Legal Operations at a high-growth technology company
  • Experience with using easy automation tools to build sophisticated workflows
  • Demonstrated ability to learn and master various SaaS applications
  • Customer service oriented
  • Experience in CLM programs and associated technologies
  • Strong understanding of legal operations, contract management, and compliance
  • Bonus if you have familiarity with tech stack and/or similar tools: Salesforce, Notion, Linear, Slack, Zapier, and have experience with analytics and data visualization tools including Databricks, SQL, Tableau, and Dashboard creation.


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