Infrastructure Project Manager

4 weeks ago

wilmington, United States Insight Global Full time

Required Skills and Experience

- 4+ years of Technical Project Management experience supporting infrastructure related projects

- Strong data reporting and analysis skills and ability to interpret metrics (i.e., storytelling) for informed decision making

- Strong experience with Excel and PowerBI

- Experience utilizing Service Now ticketing platform for efficient and effective tracking, management, and resolution of technical incidents and service requests

- Solution oriented with strong problem-solving & creative solutioning abilities and strong root cause analysis skills

- Excellent communication skills and the proven ability to work with cross-functional teams and executive leadership


Nice to Have Skills and Experience

- Service Delivery experience in the integration of business and technology in a manufacturing environment

- Understanding of IT architecture


Job Description

A global manufacturing company is seeking a skilled Technical Project Manager to join their team to support ongoing infrastructure projects. This individual should have in-depth experience supporting a wide range of infrastructure and end user services projects (systems, servers, network, desktop, etc.). This is a 12 month contract with the possibility of going permanent and requires 3 days a week onsite in Wilmington, DE.


As a Technical PM you will be responsible for:


- Provide technical oversight of projects & initiatives by evaluating the design, architecture, integration, and implementation to ensure that the technological components meet the project goals. Work closely with project team/s to improve the way projects are planned and executed


- Act as the bridge between project team/s and stakeholders by translating complex, technical configurations into business solutions. Communicate input from stakeholders to project leaders related to performance issues/concerns and working with the project team/s to quickly remediate any pre or post-execution issues


- Provide risk management by anticipating technical impediments and roadblocks for each project/initiative by evaluating the opportunity for potential gaps and devising strategies to address them.


- Lead continuous improvement discussions by analyzing data and providing insight to strengthen team performance. The Technical PM is skilled at conducting retrospectives and can pinpoint areas of improvement and lead the implementation of changes to optimize during each project phase.


- Technical PM will support the training and development of team members as it relates to implementing new technologies in the environment. They will work with project teams to ensure that there is sufficient training and education on the new/modified technologies, including sharing best practices, supporting the development of documentation, training videos, facilitating virtual & one-on-one training, etc.

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