Customer Service Representative

2 weeks ago


Montebello, United States iPostal1 Full time

We're i Postal1 and we're in growth mode This is an exciting time to join our team. Headquartered in New York, we are an established, cutting edge leader in the digital mailbox industry. Full Time Customer Service Representative - Phone and Chat - Montebello, NY Montebello, New York We’re iPostal1 and we’re in growth mode This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Montebello, NY location. To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you *Please note this is an in-office role. Remote work is not available. There will be a two-week, paid training which starts on Day 1. Responsibilities: Answer inbound calls from customers in a prompt and professional manner Identify the type of assistance needed Ascertain level of assistance needed to resolve inquiry and escalate when appropriate Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients Manage customer expectations Actively engage customers in on-line chat context Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting Requirements: Active listening skills Results oriented Strong work ethic Excellent verbal and written communication skills Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.



  • Montebello, United States Prime Tech Enterprises Full time

    Job DescriptionJob DescriptionBeing a Customer Service Representative involves more than the acquisition and sales process. We provide entry-level training on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions. Our client partners take the guesswork out of the initial...


  • Montebello, California, United States PILOT Full time

    About Pilot CompanyPilot Company is a leading network of travel centers with a strong presence in the industry. Our company has a rich history, dating back to 1958, and has grown to become a top supplier of fuel, with a large fleet of tankers and a significant presence in the nation's busiest basins. We are committed to a people-first culture and giving back...


  • Montebello, California, United States Macy's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Macy's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding...


  • Montebello, California, United States Mauser Packaging Solutions Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Establish and maintain strong relationships with customers...


  • Montebello, United States Mauser Packaging Solutions Full time

    Responsibilities:  Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts.  Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate...


  • Montebello, California, United States Andres Pina - State Farm Agent Full time

    Job OverviewAndres Pina - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative.Key ResponsibilitiesUtilize a customer-centric approach to educate clients about insurance options and develop relationships within the community to promote State Farm products.Collaborate with...


  • Montebello, United States Mauser Packaging Solutions Full time

    Job DescriptionResponsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate...


  • Montebello, United States Mauser Packaging Solutions Full time

    Job DescriptionResponsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate...


  • Montebello, United States VSE Full time

    SUMMARY: The Customer Service Representative must formulate positive relationships with customers, while supporting other departments within the company. Duties & Responsibilities Responsibilities include, but are not limited to: Communicate with customers by telephone or email to provide information about products or services. Understand and transmit...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, California, United States Mauser Packaging Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Establish and maintain strong...


  • Montebello, United States Prime Tech Enterprises Full time

    We base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. We have found that the best way to gauge a community's developing...


  • Montebello, United States Prime Tech Enterprises Full time

    Job DescriptionJob DescriptionWe base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. We have found that the best way to...


  • Montebello, United States Alsop & Associates Insurance Agency Full time

    Job DescriptionJob DescriptionThe Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A...


  • Montebello, California, United States Mauser Packaging Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our packaging solutions.Key ResponsibilitiesCustomer Service:...


  • Montebello, United States Prime Tech Enterprises Full time $50,000 - $55,000

    Job DescriptionJob DescriptionPrime Tech Enterprises is a fast-paced customer acquisition and outreach firm dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Outreach Representative, you will play a crucial role...


  • Montebello, California, United States VRC Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Care Agent to join our team at VRC Companies. As a key member of our Release of Information Department, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction for our clients.Key ResponsibilitiesCustomer Service Delivery:...