Customer Service Representative- Telecommunications

3 weeks ago


Montebello, United States Prime Tech Enterprises Full time
Job DescriptionJob Description

Being a Customer Service Representative involves more than the acquisition and sales process. We provide entry-level training on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions. Our client partners take the guesswork out of the initial process by administering pre-qualified leads and sharing insight on sales discounts and services for local neighborhoods. This head start helps to guide you and fellow Customer Service Representatives when developing daily or weekly sales plans. If you are looking for a position where problem-solving, working with people, business development, and communication are all at the forefront, our Customer Service Representative position fits you.
 

Our success lies in our team members and clients working together to bring technology solutions to the local region. We aim to utilize customer service, sales, and marketing skills to increase customer acquisition for our clients. As one of the top telecommunication companies in the world, they are continuously evolving and implementing new technologies in neighborhoods nationwide. Our Customer Service Representatives work to increase understanding of new products and services among those in our local region by direct contact with consumers.

 

Responsibilities of the Customer Service Representative Position:

  • Communicate directly with local consumers to initiate and achieve customer acquisition and sales goals
  • Develop and utilize knowledge of client products and services to provide solutions and excellent customer service to local communities 
  • Determine consumer needs by inquiring about their current experience and thoroughly discussing client products, services, and discounts
  • Attend training sessions with other Verizon Customer Service Representatives and members of the management team to build knowledge of client operations, sales metrics, and outreach goals
  • Navigate client-provided handheld technology to assist in customer service before, during, and after the sales process
 

Qualifications for a Successful Customer Service Representative: 

  • High school diploma or equivalency required
  • Associate's or two-year program degree is encouraged
  • Experience in customer service, sales, marketing, community outreach, business, or leadership is preferred
  • Reliability in time management and completion of daily tasks both individually and collaboratively with other Customer Service Representatives
  • Ability to implement marketing and sales tactics when given appropriate training
  • Appetite for learning and developing management skills to assist in office operations
 

#LI-Onsit

Powered by JazzHR

W0JhT4FfnC



  • Montebello, United States Prime Tech Enterprises Full time

    Job DescriptionJob DescriptionWe have perfected the ability to provide local business development solutions for nationally recognized telecommunications brands. Our clients are at the top of their field, and we pride ourselves in the ability to connect their offerings to the local community. Client Services Representatives are at the forefront of that...


  • Montebello, California, United States PILOT Full time

    About Pilot CompanyPilot Company is a leading network of travel centers with a strong presence in the industry. Our company has a rich history, dating back to 1958, and has grown to become a top supplier of fuel, with a large fleet of tankers and a significant presence in the nation's busiest basins. We are committed to a people-first culture and giving back...


  • Montebello, California, United States Macy's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Macy's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding...


  • Montebello, California, United States Mauser Packaging Solutions Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Establish and maintain strong relationships with customers...


  • Montebello, United States Mauser Packaging Solutions Full time

    Responsibilities:  Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts.  Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate...


  • Montebello, California, United States Andres Pina - State Farm Agent Full time

    Job OverviewAndres Pina - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative.Key ResponsibilitiesUtilize a customer-centric approach to educate clients about insurance options and develop relationships within the community to promote State Farm products.Collaborate with...


  • Montebello, United States Mauser Packaging Solutions Full time

    Job DescriptionResponsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate...


  • Montebello, United States Mauser Packaging Solutions Full time

    Job DescriptionResponsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate...


  • Montebello, United States VSE Full time

    SUMMARY: The Customer Service Representative must formulate positive relationships with customers, while supporting other departments within the company. Duties & Responsibilities Responsibilities include, but are not limited to: Communicate with customers by telephone or email to provide information about products or services. Understand and transmit...


  • Montebello, United States Prime Tech Enterprises Full time

    We excel in assisting companies in gaining new and repeat customers. Our expertise lies in harnessing the power of cutting-edge marketing techniques and blending them with traditional methods to create a unique, impactful approach. Working with esteemed companies in telecommunications, we use our distinctive residential sales methods to fulfill their...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, United States PATH Full time

    PATH is seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join our team in Montebello, CA. In this role, you will play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines. You will be responsible for managing customer orders from start to finish, maintaining high...


  • Montebello, California, United States Mauser Packaging Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Establish and maintain strong...


  • Montebello, United States Prime Tech Enterprises Full time

    We excel in assisting companies in gaining new and repeat customers. Our expertise lies in harnessing the power of cutting-edge marketing techniques and blending them with traditional methods to create a unique, impactful approach. Working with esteemed companies in telecommunications, we use our distinctive residential sales methods to fulfill their...


  • Montebello, United States Prime Tech Enterprises Full time

    We excel in assisting companies in gaining new and repeat customers. Our expertise lies in harnessing the power of cutting-edge marketing techniques and blending them with traditional methods to create a unique, impactful approach. Working with esteemed companies in telecommunications, we use our distinctive residential sales methods to fulfill their...


  • Montebello, United States Prime Tech Enterprises Full time

    Job DescriptionJob DescriptionOur ability to analyze and adapt customer service strategies has given our clients the product recognition and market success they seek. While our clients develop the highest quality technology in telecommunications, we are responsible for delivering it to the local region. We focus on listening, responding, and improving,...


  • Montebello, United States Prime Tech Enterprises Full time

    Job DescriptionJob DescriptionWe excel in assisting companies in gaining new and repeat customers. Our expertise lies in harnessing the power of cutting-edge marketing techniques and blending them with traditional methods to create a unique, impactful approach. Working with esteemed companies in telecommunications, we use our distinctive residential sales...


  • Montebello, United States Prime Tech Enterprises Full time

    We base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. We have found that the best way to gauge a community's developing...