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Service Coordinator

2 months ago

Batavia, United States Kelly Full time

Kelly® is looking for a Service Coordinator to work at a premier client in Batavia, NY. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

This is a temp-hire opportunity, working 7:30-4:00pm, Monday-Friday.  Pay is based on experience, 

Why you should apply to be a Service Coordinator:
• Competitive salary and benefits package. 401K with 6% match and excellent health care benefits.
• Be part of a dynamic and supportive team.
• Opportunity for growth and advancement within the Global company.

What’s a typical day as a Service Coordinator? You’ll be:
• Overseeing and coordinating all schedules, routes, and resources of the Service team.
• Assigning, dispatching, and allocating appropriate field personnel to different projects on a multi-state basis.
• Tracking job, field personnel, and backlog status on the appropriate Service Tracker.
• Maintaining records of work performed, including dispatch logs, service orders, repair orders, work orders, and other related documents.
• Preparing quotes for service repairs and customer invoices.
• Coordinating with clients to confirm the scheduling of their service and securing a point of contact to be on-site.
• Acting as a liaison between customers and the office, promoting company products and services.
• Effectively communicating top-level escalations to the Service Manager.

This job might be an outstanding fit if you:
• Have a high school diploma or equivalent.
• Have 2+ years of related work experience in a dispatching or scheduling environment.
• Have experience in telephone and email/ticketing system-based customer support.
• Have proficient computer skills including using MS Outlook, Word, and Excel.
• Have a strong technical acumen and the ability to read and understand packaging, shipping documents, and safety guidelines.
• The ability think on your feet and work with others.  
• Have excellent written, verbal, and interpersonal communication skills. 
• Have a strong work ethic and are a self-starter.

What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Service Coordinator today

#GRACE


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.