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Business Relationship Manager
4 months ago
A client of Sharp Decisions Inc. is looking for a Business Relationship Manager to be based in Phoenix, AZ. This position is on a HYBRID model. The contract’s duration is for 24 months with possible extension *W2 and Local only.
JOB DESCRIPTION:
This position will act as the interface and relationship manager between IT and business partners.
Understands business unit services, programs, requirements, and the business outcomes they wish to achieve including identifying changes to the business environment that could potentially impact the technology services provided.
Acts as primary resource for enterprise business analysis including the planning and scoping of several inter-related IT Governance initiatives.
Gathers and documents high-level business requirements for the enterprise and understands business unit services, programs, requirements, and the business outcomes they wish to achieve including identifying changes to the business environment that could potentially impact the technology services provided. Maintains business systems standards by applying project management methods, tools and processes as standard practice and will serve as a business organization escalation point of IT service delivery concerns.
Contributes to strategic planning of information systems and technology directions.
Ensures ongoing project and non-project demand governance and ensures IT-enablement demands are captured, communicated, and met.
Other duties as assigned
SKILLS REQUIRED:
Strong customer service skills
Excellent interpersonal, written and oral communication skills
Proficient analytical skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements.
EXPERIENCE REQUIRED:
Demonstrated ability to balance, prioritize and organize multiple tasks.
Demonstrated ability to work collaboratively in teams and across organizations Demonstrated ability to synthesize feedback and adjust plans accordingly
Demonstrated ability to build strong relationships inside and outside the organization
Demonstrated ability to effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity
Demonstrated ability to develop and write technical documentation
EDUCATION REQUIRED:
Bachelor’s Degree and/or 15 years of experience in business analysis (or equivalent experience)
