Lead Customer Service Representative
2 weeks ago
Our client, a logistics and supply chain provider, is seeking a Lead, Customer Service Representative to join their team. As a Lead, Customer Service Representative, you will be part of the Last Mile department supporting the Customer Service team. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a customer-focused mindset that will align successfully in the organization. Job Title: Lead, Customer Service Representative Location: San Leandro, CA Pay Range: $23/hr What’s the Job? Organize and supervise the day-to-day operations and activities of a customer service team to achieve key performance goals. Lead and coach a team of customer service specialists to ensure quality customer interactions and retention. Maintain and analyze daily and weekly statistics for individual direct reports. Troubleshoot operational problems and provide guidance to resolve escalated issues. Complete team reports as required and ensure timely follow-up on complex customer issues. What’s Needed? Minimum 4 years of experience in a customer service role with 1 year of team lead experience. Proficiency in Microsoft Office (Word, Excel, & Outlook). Strong customer service skills with the ability to resolve issues effectively. Excellent multitasking and organizational abilities. Ability to thrive under pressure while delivering solutions that exceed customer expectations. What’s in it for me? Opportunity to lead a passionate team motivated by innovation. Career advancement opportunities in a dynamic and growing company. Competitive hourly wage with potential for growth. Supportive work environment focused on delivering for customers. Ongoing professional development and training opportunities. If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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Customer Service Representative
3 weeks ago
San Antonio, United States Customer Service Representative Full timeSeeking aCustomer Service Representative for a direct hire opportunity in San Antonio, TX for our client a Global Logistics Company that offers sophisticated logistical solutions backed by the world's largest global logistics network. Essential Duties and Responsibilities: Entering Shipment Orders intoproprietary Transportation Management System. Check...
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Lead Customer Service Representative
1 month ago
San Leandro, United States Manpower Inc Full timeOur client, a logistics and supply chain provider, is seeking a Lead, Customer Service Representative to join their team. As a Lead, Customer Service Representative, you will be part of the Last Mile department supporting the Customer Service team. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a...
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Lead Customer Service Representative
1 week ago
San Leandro, United States Manpower Group Inc. Full timeOur client, a logistics and supply chain provider, is seeking a Lead, Customer Service Representative to join their team. As a Lead, Customer Service Representative, you will be part of the Last Mile department supporting the Customer Service team. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a...
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Customer Service Representative
2 months ago
San Leandro, United States Lineage Logistics Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsSan Leandro, CA (Polar Way) time typeFull time posted onPosted 3 Days Ago job requisition idR0034477 Apply today to learn more about starting your career with Lineage Logistics. This role is Monday through Friday from 8AM - 5PM with...
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Customer Service Lead
4 weeks ago
San Leandro, United States CRG Full timeJob DescriptionJob DescriptionCustomer Service LeadSummary: CRG is launching a search for a Lead Customer Service Representative in San Leandro, CA! This call center professional will ensure outstanding service for all customers by supervising the daily operations of a team of customer service specialists. They will lead and coach the team to guarantee...
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Customer Service Team Lead
2 days ago
San Leandro, California, United States Apria Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Manager to join our Customer Service team at Apria. As a Team Manager, you will be responsible for leading a team of customer-facing professionals and ensuring that they provide exceptional service to our patients and customers.Key ResponsibilitiesLead and manage a team of customer service...
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Customer Service Representative
2 months ago
San Leandro, United States OneCruit LLC Full timeJob DescriptionJob DescriptionNow Hiring for a Bilingual Customer Service Representative for a Logistics company in San Leandro.JOB SUMMARY:- To be the primary interface between the Company, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.- Answering of phones professionally...
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Customer Service Representative
2 days ago
San Leandro, California, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesCustomer...
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Customer Service Representative
5 days ago
San Leandro, California, United States AppleOne Full timeJob OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at AppleOne. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to and resolve customer inquiries and concerns in a...
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Lead Customer Service Representative
1 month ago
San Diego, United States California State Gov Full timeCalifornia State Gov - JobID: 4591914 [Customer Service Representative] As a Lead Customer Service Representative at the State of California, you'll: Serve as back-up counter representative and as front line telephone representative; Accept and complete applications for utility service; Complete and file work orders and deliver to appropriate representative...
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Customer Service Representative
2 days ago
San Leandro, California, United States WELLS FARGO BANK Full timeAbout This RoleWells Fargo is seeking a skilled Customer Service Representative to join our Consumer, Small & Business Banking division. As a key member of our National Branch Network, you will play a vital role in providing exceptional customer service and financial solutions to our clients.Key ResponsibilitiesCustomer Engagement: Process teller...
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Customer Service Representative
5 days ago
San Leandro, California, United States CR&R Incorporated Full timeJob Summary:The Customer Service Representative is a key member of the CR&R Incorporated team, responsible for managing all aspects of container needs for new and house account customers. This role involves monitoring sales data tools, coordinating with other Haulaway offices, and performing various tasks assigned by the Branch Manager.Key...
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Customer Service Representative
5 days ago
San Leandro, California, United States Apria Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Apria. As a key member of our branch team, you will play a vital role in delivering exceptional customer service to our patients and healthcare providers.Key ResponsibilitiesAct as the first point of contact for patients arriving in person,...
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Customer Service Representative
4 hours ago
San Leandro, California, United States Lineage Logistics Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProcess customer orders and track...
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Customer Service Team Lead
8 hours ago
San Leandro, California, United States Manpower Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Manpower Inc. As a key member of our Last Mile department, you will be responsible for leading and coaching a team of customer service specialists to deliver exceptional customer experiences.Key ResponsibilitiesTeam Leadership: Organize and supervise...
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Customer Service Representative
3 days ago
San Leandro, California, United States Lineage Logistics Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers receive the...
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Customer Service Representative
5 days ago
San Leandro, California, United States American Freight Full timeJob Summary:The Retail Sales Associate will play a key role in enhancing the customer experience and driving sales growth at American Freight. As a sales professional, you will be responsible for providing exceptional customer service, achieving sales targets, and maintaining a well-organized and merchandised sales floor.Key Responsibilities:Identify...
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Customer Service Representative
5 days ago
San Leandro, California, United States Peterson Holding Full timeJob DescriptionPeterson Holding is seeking a highly motivated and detail-oriented Retail Store Clerk to join our team at our San Leandro, CA location.Job SummaryThis is a part-time position responsible for managing the daily operations of our Retail store, including customer service, sales, and inventory control. The ideal candidate will have excellent...
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Customer Service Representative
3 days ago
San Francisco, California, United States Service Corporation International Full timeOur company, Service Corporation International, is a leader in the death care industry. We celebrate lives and honor the deceased. Consider a career with us.We are seeking a skilled and compassionate Customer Service Representative to join our team.Job Responsibilities:Greet guests and visitors, offering assistance when entering the building.Notify staff...
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Enrollment Services Representative
3 days ago
San Leandro, California, United States Carrington College Full timeAbout UsCarrington College is a leading provider of higher education programs in business, medical, and technical career fields. Our mission is to empower students to achieve professional success through hands-on training and education.Job SummaryWe are seeking an Enrollment Services Representative to join our team at our San Leandro Campus. As an Enrollment...